Of the years eating at different BurgerFi franchises, tonight was absolutly the worst. One of the two so called burger buns was burnt on the bottom. The meat was thinner than from another burger business. The fries weren't cooked and was at least warm outside and raw inside. Had the throw this meal in the trash. What a wast of money. read more

The new Winter Garden BurgerFi is located across the street from the Crooked Can and next to Matthews Steakhouse. They have outside seating that is pet friendly and comfortable. It is very enjoyable and relaxing in the evening. We ordered cheeseburgers,Texas Hotdog and fries with onion rings. We were given a beeper and waited about ten minutes total. The burgers were loaded with so much ketchup that it dropped out of the back and overpowered all of the other flavors. We wiped some of the excess ketchup off of the burgers and enjoyed them enough. The French fries were broken pieces loaded with grease. We asked for them to be replaced and were very pleased that they did so in good spirits. The Texas Hotdog was prepared perfectly and had a pretty big punch of hot sauce with every bite. read more

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Don't honor the sign they have out front . Every time I've come to this BurgerFi there has been an issue. I guess that's why there's hardly ever anybody there. Don't go there. read more

The location is great the food was just okay. Our burgers were good but the fries on all 3 orders were mushy and stuck in clumps. The onion rings were the best part of the meal. We also ordered a sundae and they brought the sundae out first. So of course the sundae melted as we didn't want to eat it first. The staff was very nice and friendly. read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

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I am very unhappy with this establishment and how my family was treated. During COVID we have tried our best to support local but sometimes trying a few of our local franchisee is nice, I was very wrong. I ordered through UberEats as I was not feeling well and working all week I needed a break. When my meal arrived I was very disappointed. The cold, wet, non food items were on top of open fries, hot dog and burgers. Everything was cold, the added runny egg was a hard boiled egg, the fries and bread were soggy from the cold drinks on the top. Nothing was edible at this point and a very overwhelming experience for me. Unfortunately, I have to extra precaution for myself and family due to medical reasons and was not able to eat any of the food. The way everything was handled through Ubereats and BurgerFi was very unprofessional and I will not be returning. read more

Great burgers! This is a great addition to the growing food scene in Winter Garden even if it is a chain. Located in a great location with lots of restaurants to choose from, I can see this place getting a lot of business for something fast and tasty. Burgers are big and juicy, fries are a plenty with different add ons like garlic aioli with herb parmesan cheese. They offer milk shakes, soda, and beer. Make sure to ask for a rewards card as you will probably be back. Parking is a pain on the weekends, but worth the walk if you have to park someplace a bit further. read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

I love that your company has a keto version with the lettuce wraps. Awesome! Super yummy! I recommend getting bacon on that burger!

Wowza! Where to begin.... Started with a smile ...and we are from out of town so we needed a little (a lot) of help with the menu. We ended up with Cheeseburger, A chicken sandwich, hot dogs, fries and onion rings. No judgement ‍ we are a traveling hungry family of 5. Our food was fresh and fast. Best onion rings I think we have ever had! Burger was delicious! Worth every penny! Perfect pit stop! read more

Shonda was absolutely amazing and to see her going way beyond in customer service was impeccable. I had better customer service here today than Ive had at fine dining restaurants. Amanda was my cashier and she was fantastic as well and she's very knowledgeable about the menu and very sweet with a smile!!!! Thank you all for everything it was beyond expectations. read more

Not worth the hype at all. My burger was cold and the bun looked like it had been smashed as well. It was definitely bland and not as impressive as I had been told. All of the tables that were empty at the time were left sitting dirty for quite a while, which meant we had to grab towels from the bathroom to wipe off our own table. In addition, flies were everywhere- inside and outside. Save your money. Grill your own burgers and be happier! read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

I was so hungry for a real good burger. Look no more. Go to Burgerfi in Winter Garden. Pete will take good care of you. He has a great sense of customer service and so pleasant and friendly. Hey Pete! Boricua pa' que tu lo sepa!! Un abrazo grande de los "abuelitos ." read more

I usually love BurgerFi, but this location hasn't been a good one for us. We've gone a few times, and each time both the food and service have been poor and not to the standards I am used to at other Buger Fi locations. The first time we went, they forgot my husband's burger - they made mine and it was fine, but completely forgot his. Most of the workers there at the time looked young, like mostly high school kids, so they also didn't seem very concerned about forgetting my husband's burger. The second time we went, I asked for mine wrapped in lettuce since I follow a keto/ low carb diet along with extra pickles and they forgot to do both. This doesn't usually happen at other BurgerFi locations. Also, each time we've been to this location, the restaurant hasn't been very clean with tables dirty and trash on the floor. Not sure we will give this location another try since we live near some other ones. It's too bad, because this is the only BurgerFi location that we've been to that has been a disappointment. read more

Heard a lot about this place, and I can understand why a lot of people like this chain. Decided to go here on a whim, and I was glad I did! I didn't feel like red meat (even though I love it!), so I had the VegiFi Burger and Fries. The burger was tasty! It was full of flavor, nice balance of toppings, and very satisfying. Honestly, the best veggie burger I've had. The fries were also perfect - crispy, salty, and fresh out of the fryer. I don't know what their regular burgers taste like, but I look forward to trying them. read more

Great food. Beautiful venue. And these kids know how to give great service. I was very impressed with all of the staff members. You can't go wrong at BurgerFi. Cajun fries are really great too. And Allison, Ross and Morgan gave us the best service of everyone. read more

My to go place for burgers. Plant St Burgerfi friendly staff and loved this girl Aubrey! Great CS. . Great place.. read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

The Winter Garden BuegerFi is the best. Great location. The burgers are no greasy, the staff is courteous. Takes some time for the food to come out but it is because the make everything fresh. The fries are very good and crispy. I come often and will continue to visit. read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

The fries are to die for. They are absolutely delicious. I love their burgers, but goodness. Their. Fries. A great location. A great place to relax. And did I mention their fries? read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

CEO burger was overcooked and dry. Missing the tomato jam and truffle aioli. NOT worth the 11.00. Frys were undercooked and stuck together in a big glob. However the onion rings were fried in batter and perfection. Wife had the classic burger and was also dry and void of any flavor. S&P anything? read more

I had a good experience here! We were just driving around looking for food and chanced upon here. I thought it was too expensive ($22 for a chicken sandwich, a burger, and one order of fries... no drinks!), but it's all free range, organic seeming food, so I suppose that's why the prices are so high. The sandwiches tastes great and I loved the seasoning on the fries! The staff was friendly and the restaurant is clean, plus it's in a cute part of town. We only had waters, but they do have the big soda machine with the touch screen that you can pick from tons of drinks, as well as urns for sweetened and unsweetened tea. They only had mayo, mustard, and ketchup out. I didn't ask if they had any sauces available because I felt like they would be the kind of place to charge me for sauce if I asked for any, so idk what other options they have. Overall, it was a nice experience, just expensive for a fast food place in my opinion read more

Great lunch spot, will go back anytime I'm craving a good burger! I ordered the single bacon cheeseburger (go green), the meat was seasoned and cooked perfectly, not too greasy and the lettuce instead of a bun made it so much lighter. My fiancée ordered the single BurgerFi cheeseburger and also loved the flavors, that BurgerFi sauce is great! As a side we got the Cry Fry (fries and onion rings) and they were both delicious, I recommend a side of the BurgerFi sauce for the onion rings. Overall a great experience, 2 burgers, one side and 2 beers was $28. read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

I've got to say the beyond Burger is probably my favorite thing but I always have to ask for it well done. Otherwise it's just a bit too mushy. It is super tasty though paired with some Urban Fries or even a Cry and Fry. Someone told me you can buy single onion rings even so that's kind of fun. I'll be back soon. I'm craving the fries. read more

BurgerFi - Urban fries and Onion rings. - Burgers Near Me - Winter Garden, Florida

The great thing about BurgerFi for me is that the quality of the burger seems very consistent from varying locations. Winter Garden is no exception. We came here on Halloween night after some trick or treating in a nearby neighborhood. The place was jamming, but the order process was still quick. Our food was delivered to our outside table quickly, and they even offered up free ice cream for the kids with us. Proximity to Crooked Can right next door isn't a bad thing either. Overall, a great experience, with consistent food, and plenty of outdoor seating. I'm also a big fan of any burger establishment that offers up lettuce buns for those of us looking to lower the carbs. read more

Wow! This is my favorite place to go to when I am in Winter Garden. Their service is exemplary and they are always friendly and swift. Jacob and Alison were quick and sweet. Ross also ensured we had a great experience outside! read more

We were meeting a group of folks across the street at Plant City Market, but the food offerings there didn't appeal, so I went over to Burger fi and got my wife and I each a burger. I also ordered the Cry/fry, which is made up of three onion rings and a generous amount of French fries. The burgers were great, if a bit pricy, and the fries were also quite good. The onion rings were average, but not many places make them that stand out in my experience. I actually rate the fries at Arby's at close to the best - fast food no less! Anyway, we don't have a Burger fi near us in Lake County, but if the opportunity arises, I wouldn't mind eating at one again. read more

I have been to several BurgerFi s but this location has been the best for me, I don't know what they do different but the fries are fantastic and the burgers are fresh and perfectly cooked, I highly recommend read more

The location is great, the service was friendly and very efficient. But when it came to the food, I was less than impressed. I was next door at the taco shop, when I saw the long line and the people eating their lunch at this joint. So I said Taco Tuesday can wait, let me try here. I got the Breakfast All Day Burger and the Parm fries, no drink for a whopping $15.10. The burger was so so, nothing to brag about, I wouldn't order it again. The fries were over cooked and oily, I ended up dumping it. Personally, I dont think the food quality is worth the price they ask for. I should have stayed next door with my tacos, where there is better food for half the price. read more

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Great spot for a delicious burger near the Plant Street Market! I also like the truffle fries to accompany a well prepared burger and BurgerFi does not disappoint. Plenty of outside dining plus excellent 2 for 1 drink specials. One of my favorite Winter Garden spots! read more

I went today and I accidentally ordered a regular cheeseburger when I wanted the more substantial "BurgerFi cheeseburger". I went up to the counter and told Brooke, who immediately told me they would replace it with what I wanted. I love that kind of willingness to ensure a great experience. And really it was my fault, but they made it right anyway. Also the general manager came by to see how we were enjoying our meal. And they sampled some Oreo milkshakes. Yum. I'll be back. read more

Endured an exhausting hot/hilly/humid 46-mile road bike trip today with my biking pal, and we decided to try BurgerFi today instead of the Crooked Can across the parking lot. Beautiful new store, and the smell of burgers was very enticing. My opinion of our visit was very favorable, but there were two employees who really stood out to me. I'm 57 years old, and I've been in the customer service industry for my entire professional career - Not the food industry, but service industry all the same. To me, customer satisfaction is everything, and I continually notice those little nuances that employees do, that some patrons may be completely oblivious to. 1) An employee named Rylan came to our table perhaps five times during our visit. Rylan is a clean-cut senior in high school, polite, respectful. He addressed me as "Sir" every time he came over, and he asked me "If I needed anything?", "Would I like my water filled?", etc. Rylan is a great employee. I see him on a fast track for trainer or supervisor any time soon. If he is the worst employee at the BurgerFi location, your restaurant is guaranteed success. What a complete joy in 2018, to see seniors in high school have this work ethic and drive to make customers happy. You guys have a gold mine on your hands. 2) General Manager of this store is Jeanette Kleine, and from my observations, she is a continually involved, teaching General Manager. I watched her work with Rylan ( "Make sure this is done.", "Make sure this is done." ) but I also watched her do the same with her other employees. She went to tables, double checking that everybody was happy. If she is your GM of this store, I have to believe you are going to have a life-long waiting staff. I wish this restaurant complete success, and I hope management recognizes both of these employees. Stellar performance. I give them a ten, wishing I could give them an eleven. Benchmark them as A) Hiring Criteria, and B) Performing Criteria. Here's are my promises; I had great service today, I'm telling others about this, and I'm coming back. I wish you great success at this restaurant. read more

As a local resident, happy to have this burger place in the neighborhood. We ordered the standard BurgerFi Burger and the Breakfast Burger. Definitely recommend going with the standard one. The Breakfast Burger was great in concept but didn't hit quite the right note in execution. The onion rings were also very tasty especially with the BurgerFi sauce condiment. This place is right across the street from the Crooked Can Brewery so you can wash down your burger with a pint there. Solid choice for a good burger in downtown Winter Garden! read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

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Okay. Times are tough, but... Two cheeseburgers we ordered didn't have cheese and one of the buns wasn't branded with BurgerFi. Not a big deal ? Tell that to our 5 year old. But the biggest frustration was no recourse because their phones weren't working and there is no way to contact them through their app or website. Pretty poor customer service for expensive burgers. read more

Terrible experience. I advised the staff before we ordered that my son was highly allergic to cows milk. They assured me that the hamburger would not be cross contaminated with cheese, the hamburger would would be cooked on a separate grill and he could have the multi grain bread because it was dairy free. Sure enough my son had an allergic reaction while we were eating inside the restaurant. I spoke to the women we ordered from and the manger whom neither had any sense of urgency when I advised them my son was having an active allergic reaction and I had to give him Benadry. They did not offer any assistance or ask if my son was ok. The owner and general manager happened to be onsite. I spoke to them as well and explained our experience with the staff and manager. They said they would discuss the incident with them and offer to send me a gift card. Thankfully my son had a mild reaction and the EPI pen and/or an ambulance was not needed. I am blown away about how the BurgerFi staff was poorly trained on how to handle a heath and safety incident along with there lack of concern for there customers. read more

First timer! Unfortunately, just ok. Ordering was fast & the food was still hot when I got home. The fries were super salty... The chicken tenders were just okay; something about the breading we didn't really care for. read more

Great customer service and tasty food! Thanks Allison and Ross for taking such great care of our order. We are BurgerFi fans for life and will be back again soon! Closest thing to in-n-our burger we can find on the east coast :) We ordered chicken sandwiches, burgers, shakes, onions rings and fries! read more

BurgerFi - A fun team! - Burgers Near Me - Winter Garden, Florida

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Love the quality. Love the paper straws. Food was great but the place was very noisy - not their fault though. And I will say that they employees were polite which is always a bonus with me. read more

BurgerFi - Burgerfi uses paper straws and I love it. - Burgers Near Me - Winter Garden, Florida

Came her for lunch with hubby and the service was great! Ashley provided awesome customer service and the Oreo shake that they offer is amazing!!! The menu has a lot of options and everything looks good. There one of the few places that have a vegetarian and no bun option. We will definitely be back! read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

The burgers are amazing! Definitely better than most fast casual places around. Staff is always friendly and courteous. They have a variety of burgers for those of us who aren't purists when it comes to toppings. The fries are always fresh and hot. Come check them out if you are in the area. read more

This is the most wonderful BurgerFi location anywhere. The food is consistently exceptional, and the staff is hands-down the BEST. Shout out to Allison, Morgan, Jessica, Tony, and ALL the staff - they make this location what it is, and make our community the better for their wonderful attitudes and customer service. Even in a pandemic, they never fail to come through in all the ways you would hope a business would. If you want high-quality food, top-notch customer service, and and all-around nice experience, hurry over to this Winter Garden BurgerFi location. read more

Great spot. Good outside eating area. Breakfast burger is the way to go. Abby constantly checked on us. She was great!.

Horrible experience, the food was way over priced for the quality. The wait time was very long and when the burgers came out, without the fries, they were dry as hell. The bacon on the burgers were completely burnt. The fries finally came out 15 mins after we were done. read more