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    BurgerFi

    3.3 (529 reviews)
    Closed 10:30 am - 10:00 pm

    Order BurgerFi Takeout or Delivery

    BurgerFi Photos

    Business Info

    BURGERFI ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Dogs allowed
    Good for kids

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    Recommended Reviews - BurgerFi

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    Chloe P.

    Stopped by late tonight to grab a burger to go.I typically love Burgerfi, but this location was pretty gross truthfully. My burger both resembled and tasted like a McDonalds burger, no exaggeration. The cashier wasn't super pleasant, but the female that brought the food out was kind. Unlikely to return in the future.

    Bacon Cheeseburger
    Tara G.

    An impromptu visit led us to have lunch here, on a hot summer Wednesday afternoon. Never having been here before, after studying the menu for a moment, my husband and I made our choices. My husband chose the bacon cheeseburger combo, with the burger wrapped in lettuce/hold the bun, the cry fry, which is a combination of onion rings and french fries, and a regular fountain drink. I ordered the two chicken sliders and an ice water, with plans to eat some of his fries. It was 20 minutes before we got our food, and at the time we ordered, we were the only people in there, with the exception of one other person. Soon after we arrived, a couple of people came in with to-go orders, and a few others had ordered at the counter and sat down. People with to-go orders, were leaving with their food, and we still had not received ours. When our food finally came, it was very hot ! However, we immediately noticed that my husband did not get his cry fry, and instead had only received an order of regular fries. He went up to the counter and tried to explain to them that he did not receive the onion rings with the fries. It seemed like there was a communication issue, and after going back-and-forth for a couple of minutes, they told him they would bring out a cry fry to the table. Several minutes later, we received the fry and onion rings (the cry fry). In the meantime, we noticed that even though we paid for the burger to be wrapped in lettuce, which was a small up charge, they did not wrap it in lettuce, and instead put it on a regular bun. This means that they got neither the burger nor the side order correct. At this point, we had been here for more than 30 minutes, and I told him to just let it go, considering how long it took to get the food, and then the replacement on the fries. The food itself was hit-or-miss. My chicken sliders were quite good. My husband found the burger just okay, and didn't like neither the fries nor rings. I thought the fries were decent, but I wasn't a fan of the onion rings either. Food was expensive for essentially a fast food restaurant with counter service. Service was lacking severely, considering they got most of our order incorrect, and were very slow, prioritizing fulfilling orders for people who were getting food to go, when people who were dining in, still had yet to get their food. Given the slow service, incorrect orders, and prices, we've decided to take a hard pass on returning. With plenty of other options in the area, it's easy to skip this one.

    Vegi-SPICYFI SAUCE
    Chantel C.

    First timer - I ordered delivery with a few coworkers. This is personally my first time eating from here, I ordered the Spicy Vegi-fi Burger and a side of onion rings. Upon arrival inspected and this is what I received pic 1 and 2, the pic 3 is the picture the restaurant advertises. The 1 piece of lettuce wilted, the tomato and fried onions for sandwich was missing. If it was not for the taste and flavor of pattie I would have given a rate of 1. The onion rings were received in a brown tray in a paper bag. Not wrapped in foil to maintain its intended heat and crisp. Taste and Presentation plays a major factor in food!

    FRESH-CUT FRIES (REGULAR) and the ULTIMATE BACON CHEESEBURGER
    Zachary W.

    BurgerFi is a fine place to eat but I caught it on an off lunch time. The place was freezing and very uncomfortable to sit in. I also forgot it's a restaurant where you have to order every individual ingredient on the burger so mine was rather plain. Most frustrating of all, their Coke Freestyle machines were having issues so I didn't even get the beverage I wanted. I'm not so turned off I wouldn't go again, but I won't expect a pleasant experience. The food is fine. A normal smash burger that you could get anywhere. The fries were crispy and hot.

    Window Scene
    N.J. R.

    First time at this BurgerFi but not my 1st BurgerFi, patronized the National Harbor location. The environment was cool, what you would expect from a burger joint. The place was clean and the service was adequate. The burger was delish, maybe smaller than 5 Guys but on par w taste. A burger, beer, and fries cost $20, unlike 5 Guy I didn't feel like I was overpaying but that's still a little expensive for 1 person. Had I gotten a soda the cost would have came in $2 cheaper. I Inés the view from the window, good for ppl watching and wanting solitude I was grateful the fast left corner was empty w no one to close to me. I would go again sometime and recommend it to others who want a good tasting burger

    Receipt of $18.68
    Francine M.

    I went there looking for a turkey burger; they did not have it. I left in search of a turkey burger. I came back after not finding one in the area. I ordered an impossible burger and fries. The fries were great. The impossible burger was horrible. It was burnt. It was thin and crusty. The cashier was nice and patient, but she was only one. She had to take orders, and deliver them to tables. This doesn't work. Food is sitting waiting to be delivered cold until the line is addressed. The ambiance is ok. I felt ok to dine in. I told the cashier that the impossible burger was burnt.

    Regular burger not what I ordered!

    Poor management!! I ordered delivery and my burger was made wrong..so she said she talked to othe managers and they will not do anything about it! Very nonchalant and did not care! And told me I mean it's only onions!..idc if I pay for extra anything I expect that! I will not be going back!!!!!!no onions on the burger at all!!!

    Interior

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    7 years ago

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    3 years ago

    First time here. My impression is that this is a more expensive Five Guys. That said, Five Guys has better fries. Probably won't go back.

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    9 years ago

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    7 years ago

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    8 years ago

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    3 years ago

    Delicious wagyu burger, a great pick me up and the ambiance is nice. Very clean inside and workers were nice

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    4 years ago

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    6 years ago

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    10 years ago

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    5 years ago

    Place took over an hour to make two burgers. And girl behind the counter didn't know how to put orders in

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    11 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    Page 4 of 14

    Ask the Community - BurgerFi

    Do they allow dogs on the patio?

    Yes! Dogs are allowed in the patio they even have a bin with water for the dogs.

    View All 2 Questions

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    So, Gathers day was terrible and I said that it was my last visit there. It had been a good place…read moreto eat, with excellent service before, not sure what changed. I wrote a review from Fathers day already. Its my grandsons 12th birthday and guess where he wants to go? I agreed, because they get to choose. I told them waitress that last time was horrible, she understood and took on the challenge. All was well until dinners came in. Only my wife had a salad before her entree. When the entrees came to the table, by another server, my wife had no meal and mine was missing a loaded potato. The kids also had no ranch, which is a federal crime to them. We asked 2 others and our server, never received. When our server came out to see how dinner was going, I told her we are missing 1 entrees and my side of potato. She quickly went to kitchen and came back with the potatoes and then apologized for not keying in my wife's dinner. By the time she received her meal, most of us were done. The manager 1st came to apologize and said that she will comp us a dessert, but still no entrees yet. It took another 20 minutes from our entrees, before she received hers. The manager came back and said the entrees is on her. The food is always good, but for 6 people, over $200, I would like to eat together and have great service. When they brought out a free dessert for the birthday boy, they never asked what he likes, of course it was not what he wanted. He blew out the candle and then I ordered the dessert he did want for his birthday. Yes, you guessed it, I paid for that and the free dessert the manager mentioned, must have been recalled because entrees was free, which was the higher price, but she should have given her the dessert to make up to HER, for delayed food, since I paid for the meal only I benefited. Its saddening that this will be off our list here in Woodbridge. There are many others to choose from, even with 4 or 5 going out of business lately. In closing, the food is good, but service is terrible and since managers were involved, it seems like a culture problem of quality employees.

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    I will never order from here again...as you see by the pictures below of the smashed box I was…read morehanded at delivery delivery. Not sure why they thought this was acceptable to give to a customer. Even though I seen this I should have sent it back but as late as it was and as hungry as I was I just went ahead and took it. Wish I didn't because the quality of the pizza was flavorless. Can't even tell that it was pizza beside I knew what I had ordered and it's shaped as a pizza. I should have went with lil Caesar's at least their pizza taste like pizza and never had any problems with flavor lacking. Not sure how you can make pizza taste like cardboard with all those veggies and cheese... This "chocolate cake" is actually some type of mousse style cake that you can get in the freezer section of any grocery store. Tastes good but I was hoping it was actually a chocolate cake so I can eat with some ice cream. Now to the best and only good part of the meal was the chicken wings. Tasty, spicy, and hot glad I got these because the rest of the meal will most likely go in the trash. So wish I would have ordered a small because this isn't worth even freezing for when I have a taste for some pizza! I'll probably just make myself eat maybe another 2-pieces then the rest goes in the trash.. As always go with your first mind...I should have gotten up and went to the other spot instead of being lazy and ordering delivery...I guess I learned today!

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