After 15 months with traumatic injuries requiring two surgeries and immense pain, I then had to have a fractured tooth pulled. Many complications followed and as a result, I have intense anxiety around pain. I turned to this doctor for a root canal from a Veterans Health Care referral. The VA is a 90 mile round trip for me. I was relieved to be seen close to my house. I show up having taken 2 Xanax and accepting nitrous gas. They start the nitrous slow, and turned it up three times. I felt nothing. I'm comfortable crying to relieve stress... But it became clear that the doctor didn't have the professional capacity to deal with a person in this situation who must relieve stress in some manner. I would tap my toes or shake two fingers against my leg to relieve stress... And each time it happened (a subconscious response on my end) he, with out compassion, and seemingly annoyed that I would be having a stress / anxiety response, sternly said to me "you must stop doing that. I'm working in millimeters." He would also dictate to me, "you know I'm here to help." However saying the words and actually behaving in a manner that's helpful are two different behaviors. I wondered how every other dentist performed their root canals on me In the last year (two of them). Instead, I clenched my fists and cried. I tried to meet him where he was at by not moving... But I did not get reassurance from him. Perhaps he tried, but he did not meet me where I was at emotionally. My guess is he only treats people who have not experienced trauma in their pasts. With very little communication to me, and in fact the communication he did give was interpreted by vulnerable me as condescending, the procedure was over. Except it wasn't. And he was not hiding his annoyance at how I am sensitive to pain and trauma. So now I'm sitting in the parking lot with a half completed root canal... He let me leave upset. It's not been 20 minutes and I'm already in pain... After telling him that I need more anesthetic than the average person from the start. This office is unable to handle you if you have any type of emotional response to pain, trauma or anxiety. There is also little time placed on understanding, and rapport building. Front desk was pleasant, his assistant was nice, checked in on me a couple times. Basically, this office is for patients who are having their first root canal and can deal with a calloused dentist who provides no compassion during your experience. I don't recommend any veteran or children for this offices services. read more

Awesome experience from the minute I walked in until I walked out. In between I got a root canal. Everyone was sincere, real, kind, and walked me through every step of the way. I felt pampered.... getting a ROOT CANAL! I paid the extra $25 for the laughing gas and highly recommend it. I was comfortable throughout the procedure and the doc and assistant described everything they were doing. (I'm a little skittish in the dentist office.) I came in on an emergency referral from my dentist and they took a look, performed the procedure and had me out of there in an hour. If you need a root canal, I highly recommend Dr. Burgess and his staff. read more

I would highly recommend Dr. Burgess! I have visited Dr. Burgess twice now, both with seeing the same tooth! I wanted to be sure that there was not a serious problem with my tooth prior to doing a possible implant. Long story short, Dr. Burgess performed everything that he needed to on that tooth to be sure there was no infection. He also was not reliant on the X-Rays (what most general dentist will do), he took his time and tested the tooth. He was honest with me and come to find the tooth was just healthy! I was grinding my teeth at night! Definitely not what I expected, but very happy to hear I didn't need to spend $1000's of dollars for an implant. There was NO infection present from what another dentist was telling me. Dr. Burgess was very kind to me, his Executive Assistant, is amazing! Very kind and sweet. They made me feel welcome and comfortable. There new office is very nice and super clean. Don't wast your time looking for an endodontist. Dr. Burgess and his staff will take great care of you and your needs/concerns. Good luck! read more

Great! if you have to have a root canal :( make sure you go to Dr Burgess... It was like a spa day and I did not expierience ANY pain above Discomfort and that was just the intial shot which he is very good at. Hope I don't have to see him again :( but it will be him if it comes to that ... 3 times is plenty... damn this getting old read more

Until today, I have only had bad dental experiences, but the staff in this office broke that pattern for me. They were so amazingly helpful, patient, and understanding. They made sure that I was comfortable the whole time by being extraordinarily gentle and caring. And then at the end they told me how sweet I was! Which they probably tell everybody, but it still made me feel nice. I would recommend this office to anybody! read more

Went in today for a root canal and it was a very pleasant experience. As pleasant as a root canal can be! I was greeted right away and my treatment began very promptly. The dentist was very gentle and through and his assistant was very good at checking on me. I chose to have the laughing has avd who highly recommend it. You are able to watch tv or listen to music which makes it much more tolerable. The after care instructions were very good. The price seemed fair, I do have dental insurance though. Would highly recommend dr burgees and his team. read more

I had such a great experience with Dr Burgess and his staff! They got me in the same day after my wonderful Dentist Dr Streelman sent me over immediately for my root canal. The first time I was there they went over every detail that was about to happen. I had no problems afterwards. The second time I went in they were just as great. I was comfortable through the entire procedure each time. They called the next day to check on me! It seemed reasonable enough on the price considering of the expertise involved in saving my tooth. I am always a big baby about dentists so this time I took advantage of the "laughing gas" and I cant believe I had never done that before! They put headphones on me and I zoned out! I will always go to this office!! read more

My experience with Dr. Burgess and his staff has been very positive. Last evening my crown lifted off and I was having a lot of pain. I called Dr. Burgess's office after 5:30pm and Michelle was extremely helpful. Since I explained that I was having a crown issue Michelle suggested I see my dentist. The last dentist I saw in 2013 no longer accepts my insurance, so I needed to have a dentist referral that took my insurance and Michelle provided three referrals. She said if I had problems reaching a dentist to call her back. Two of the three referrals accepted my insurance and one took emergency calls, so I was in luck and went to see that dentist the next morning. Upon seeing the dentist and having ex-rays it was determined I should see an endodontist. The dentist's office called Dr. Burgess who was gracious in working me in immediately. When I arrived at the office Cindy was so kind and helpful. I did not wait long until I was in the chair where Dr. Burgess, and his assistant, Denise, were very professional and kind. They explained everything and answered all of my questions. I get a bit nervous going to the dentist because I had a bad experience with a numbing injection in the past, and had fears of a root canal at the endodontist's office, but they made me feel very comfortable. Dr. Burgess is very knowledgeable and professional and his staff is too. If you need a root canal, I would recommend Dr. Burgess and his staff. read more

I have never been treated with more kindness or respect in any medical office before. The entire staff care's about your comfort and they go way beyond the call of duty to make sure your taken care of. Dr. Burgess did not rush into a root canal on my first visit since he was not sure I knew which tooth was causing the pain. He told me to call at night or over the weekend if anyhing change. When we finally were able to figure out which tooth was the problem he did such an amazing job I had no pain, not even the shots. Im terrifed of dentist and after Dr Burgess finished I have a new respect for Endodontist. They follow up to make sure your ok and really care about your needs. I would send everyone I know to this office and be proud to . read more

Sad news. I was advised that Dr. Burgess closed his practice and moved out of state. I hope that his new clients enjoy the great work he does as much as I did and that his small but wonderful staff have found new jobs. read more