how many car repair shops get a 5 out of 5 ? Not many. But Jay is amazing, friendly and honest…read more We were new in town and were leery of having to find someone to take care of our cars. Jay is the man, he does everything he can and he always communicates and keeps you updated as to what is going on. I highly recommend taking your car to Bumper to Bumper

I was on vacation with my younger son, when we ran into engine problems far from home. There…read moreweren't a lot of options up here in the hinterland, and was pretty nervous that our vacation would be ruined as we scrambled to find service, parts, etc., at a reasonable price. We managed to limp into Bumper to Bumper on a wing and a prayer. I can't say enough good things about this place. Jay Oulette, the owner, was the nicest guy imaginable. He diagnosed the problem in about 10 minutes, and was on the phone ordering the part he needed right after that. We have a foreign vehicle, and it was a custom engine part. Part arrived quickly, and as soon as the engine cooled down enough to do the work, it was fixed in under an hour. $110 for the part, $60 for the labor, and we were back on the road! If this shop were in Boston we would never take our work anywhere else! Thanks Jay!!!

Al helped me out when I was stranded on the side of the road. In addition to changing my tire for…read moreme, he gave me lots of useful information about my vehicle and ways to be better prepared in the future. Really great guy, overall extremely positive interaction.

BEWARE!!! If you got towed and trying to get your car back... you're in for a wild ride!…read more Horrible customer service, my car got towed and when I called them to pick it up the same day they refused to give me the address or any other information, because they "don't work on weekends" which is BS because when you look at the Google site it says 24/7!!! I told the lady that and she said it's not true- then fix your hours!!!! Why did she answer the phone on a Saturday then??? They held my car for the whole weekend!!! I called on Monday to get the address and pay, she didn't have the rate and said she would call me back... never did, and when I called back at 4pm she tells me "we close at 5, and cars need to be out by 4:30" ARE YOU KIDDING ME!?!?!? She had me waiting for her to call me back and probably dragging it so I would pay more. She told my boyfriend it would be $300, and then they told me $425... THIEFS!!!!!! I went to get it and the hood was popped open, they scratched the door to get in because the alarm went off, there were smudges everywhere, they unplugged the batteries and expected me to get out of the property like that!? Right after looking at me in the eyes and telling me "we don't damage property in this lot"... they broke a button near the stick shift, she had to call someone so they could walk her through on how to plug my batteries back in....

since I live in the area, I took my Bronco in for a recent service to get established as a…read morecustomer. Now, about 2 months later, my Bronco broke down on the road and had to be towed. that's bad enough for a 2 year old car! But when I called them to have it towed there they told me it would be at least 2 weeks before they could even look at it! That is totally unacceptable for a returning customer in my opinion! I will never go back, and suggest that you consider options before you go there. one thing for certain, I will not be buying the F150 that I am planning on from them!

Schurman Motor Company is the used car division of North Country Ford, and that's primarily who…read morethis review is about. I'd been searching for this one particular car for quite awhile and was adamant about buying it from a dealership because I'd always had bad luck with used car dealers. When I saw the exact car for sale at Schurman and learned it's part of North Country Ford, I reached out to them. I was really nervous, not only because I am a female with a lack of automotive knowledge, but because the dealership is nearly 500 miles from my house. Talking to Mark Boisclair, however, put me at ease. He was so incredibly patient, answering all my questions and zillions of emails and phone calls promptly. He sold me the car at a great price and was trying to help me arrange transport for it. Eventually I decided it would be quicker, easier and almost the same price to fly to New Hampshire, pick up the vehicle and drive it home. Schurman picked me up at the airport (2 hours away!), worked with me on payment and even helped me with an issue that arose days after the sale. They could have blown me off at this point, but Mark was so responsive, even when I was freaking out a little. Turned about to be nothing much to worry about and still Mark was so kind in his correspondence. I cannot say enough good things about this place. I would not hesitate to recommend Schurman or North Country to anyone in New England--or beyond, like me! Thank you, Mark!

Fast turnaround! I called for a tow and they arrived earlier than the estimated time. The driver,…read moreTravis, was professional, called when he was on his way, and kept me updated. He even sent a courtesy text when he dropped it off at the mechanic. Highly recommended!

I seriously regret buying my vehicle from this dealership…read more Within just a few weeks of driving it off the lot, the check engine light came on. Shortly after that, the battery light started flashing. Then I found out it was already due for an oil change. This was supposedly a "fully inspected" and "ready-to-go" vehicle. Clearly, that inspection either never happened or wasn't done properly. It's incredibly frustrating to spend thousands of dollars on a vehicle, trusting that the dealership has done its due diligence, only to end up dealing with mechanical issues almost immediately. I feel completely misled. A reliable vehicle shouldn't come with warning lights and maintenance problems before you've even made your first payment. When I reached out about the issues, I was met with excuses instead of solutions. No accountability, no urgency -- just a lot of runaround. Service department diagnosis vehicles off of CARFAX! General Manager dismisses you when you're trying to explain your frustration! Buyers beware. Do yourself a favor and take your business somewhere that actually stands behind the vehicles they sell.

Asked them to diagnose plow lights problem. They charged $189 for the diagnosis but couldn't figure…read moreit out so They came back for another $300 for diagnostic time. I was already on the hook for ~$200 when I complained the general manager said too bad and because he didn't like my tone made me pay cash to get my truck back. I bought the truck and plow from them ~15 years ago and had them service both over the years. The lights weren't working on the plow, on an old truck and they wanted $500 to tell me what's wrong but could not guaranty that they could tell me what was wrong. I suggest that they are incompetent.

I had called b and b for towing of my vehicle in sheffield vt I missed an deer and went off the…read moreroad so I called these guys and I had to pay $380 something in meantime I got a ride now anyone that knows that area knows service is horrible so I noticed that I had a missed call and when I called back the driver said he couldn't find my car ? Um it wasn't down in a ditch so ok.. figured if they couldn't find it then I would be charged mileage for there time NOPE they took it all!!!! And no refund crazy cause I went down to get it later that day and no way you could miss it ! When I called they didn't call back so I decided to drive down and when I got there they then said that they had sent out 2 drivers ???? Wtf do they need 2 for? Unreal honestly I was shocked that they wouldn't give me something back I wouldn't have mind to pay for just the inconvenience but this is ridiculous!!!!

We were traveling to the area and got a little off track on a mountain Road. There was a thin…read morelayer of ice and the roads were a mess. My husband has been having medical issues this year (a brain tumor, I know TMI, but I couldn't count on his usual unwavering help...) We were so far off the beaten track I was worried... B&B sent Jessie - thank GOD!!! He was so efficient and versed and had us out in no time. Our car was not up to the challenge so he loaded it up and took us to our house! What an Angel, and they were very fairly priced. Thank you B&B and Jessie - you made us feel safe and got us home quick!

Was new to Littleton moved up here to be closer to GF. In the past I have always tried to do any…read morerepairs on my own cars. Have NEVER TRUSTED REPAIR SHOPS TO MANY TIMES I HAVE BEEN BURNED. Well my GF recommended Expertech she told me they always did all her work and inspections. I needed some work done and was working 10 12 hrs a day at new job and just didn't have time to do it myself. Expertech took it rt in and gave me an estimate which I thought was reasonable. when I got home that night my car was all set and charged me less then what he estimated me couldn't be happier. Thank You Expertech I finally found an honest and professional repair shop P.S. This was over 8 years ago needless to say there still my go to garage ;)

My car broke down in the middle of the White Mountains on a cold snowy day. It was stressful to say…read morethe least. Bob and the rest of the team at Expertech were very patient and helpful through the steps of towing and diagnosing the car. They were honest and very reasonably priced in a situation where other car repair services might try to take advantage. Highly recommended.

I'm so grateful for Greg's Auto Repair. I'm a visitor and needed a battery - Greg's supplied me…read morewith a very reasonably priced one (cheaper than Walmart). Also had my oil changed. I very much appreciate the heads up on a non-critical maintenance issue (no pressure whatsoever) and will absolutely bring my vehicle back for this repair. Thank you Greg's!

I'm a delivery driver and the tire on my Moffett was flat and came off the rim. I stopped to use…read morethe air hose and the mechanics came out and got the tire sealed back on the rim. I was not expecting that from them. Great bunch of people in there. If I lived up that way they would be my go to shop.....THANK YOU GUYS FOR GETTING ME ON THE ROAD TODAY !!!