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    Burkharts Nursery

    3.7 (3 reviews)

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    1 year ago

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    A Brown & Sons Nursery

    A Brown & Sons Nursery

    4.1
    (16 reviews)
    20.2 mi
    Free estimates
    Locally owned & operated

    We have purchased MANY trees over the years from Browns and other local nurseries, but our latest…read moreexperience at Browns has not been good. A tree we purchased 10 months ago has not been doing well. It has been properly planted and cared for-even "babied" along-and still not doing well. We are not at all new to tree planting or basic knowledge, so to have this kind of issue is very very rare for us. We have inquired back with Browns 3 times now as to what we can do to help this tree make it, and have gotten zero help or answers this far. We are getting the feeling that they are just waiting for our 1 year from purchase guarantee to pass by so that they can skip their commitment. We do not necessarily want the tree to be replaced, we want their input to know to make this tree thrive better and we are not getting it. Our next tree/shrubs may be coming from someplace else. Update from initial paragraphs above... absolutely zero "customer service" for the tree, and our time ran out. We had to cut it down. $300+ in the burn pile. I very rarely give a business this kind of review, but I honestly feel that this was warranted. We played by all of their retune/customer purchase rules and guidelines, and they did nothing.

    First of all the actual design, making sure the plants are properly placed according to their size…read more Also, when you pay for a professionally done job you assume they'll use quality products. The mulch was so bad I had to replace it the following spring.

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    They have a wide assortment of plants ready to go!
    They have a wide assortment of plants ready to go!
    More plants ready to go to customers.
    More plants ready to go to customers.
    A Brown & Sons Nursery

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.2
    (31 reviews)
    2.3 mi
    $

    Huge thank you to the team at Lowes on Springboro Pike! Every time I shop here, I walk away…read moreimpressed, but today was next level. Brian Douglas from corporate and Jeff, the Customer Service Manager, are the definition of customer focused professionals. They consistently go out of their way to help, solve problems fast, and make sure you leave taken care of. You can tell they genuinely take pride in serving people the right way, and that says everything about the culture they're building there. Thank you both again for your help earlier today. This is exactly why this is my go-to Lowe's.

    My elderly parents purchased a washer and dryer set a number of years back. They purchased the…read moreextended warranty as recommended by the salesman. The washer died so Lowes sent a technician out to confirm the warranty issue and he determined that yes the washer was under warranty for replacement and put in the work order on the warranty. My parents were in contact with Lowes and the Warranty company. Lowes even contacted the warranty company. The company initially admitted having not yet sent the replacement check. The warranty company asked for proof of purchase which Lowes provided and still no check has arrived. What good are warranties sold by Lowes if their Warranty Companies won't honor the policies hey sell? Further, why won't Lowes simply apologize for selling possible fraudulent warranties and just replace the washer as a courtesy? Where is the check Lowes? Why are my Elderly parents in need of going to a laundromat when they purchased your appliance warranty that offered the new replacement and you company along with the Warranty Company both agreed to honor?

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Halloween Display at Lowe's Dayton Mall Area

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    Halloween Display at Lowe's Dayton Mall Area

    Burkharts Nursery - gardening - Updated August 2026

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