I have been going to North Suburban Eye for many years.I always feel special, informed in the…read morelatest technology and never rushed.The staff is always friendly and makes me feel that my appointment is the one that matters and they are focused on me.I couldn't pick a better dr then Dr Rita Cherian. She is immediately engaged without being overwhelming. We have a one on one conversation and I leave feeling content and totally informed . I know if I have any further questions, she and entire staff are there for me.I look forward to my appointment.

From the owner: Welcome to North Suburban Eye Associates! With offices in Wakefield, Beverly and Winchester,…read moreMassachusetts our eye care practice is dedicated to excellence in ophthalmology and to providing services in all areas of ophthalmology. Including; cataract surgery, LASIK eye surgery, glaucoma treatment, retina eye care, and even pediatric ophthalmology focusing on children's vision. Led by C. Douglas Evans, M.D., Kimberly Mooney-McNulty, M.D. and Sandra Hu-Torres, MD our staff is not only vastly experienced but also well organized to handle a complete range of vision related problems. If you are located in the North Suburban Boston area and seeking excellent ophthalmologists you will find this at North Suburban Eye Associates. Whether your eye care needs are routine or complex, we invite you to schedule a convenient appointment at North Suburban Eye Associates. North Suburban Eye Associates serving the greater Boston area, adheres to the highest standards of quality and a firm commitment to our patients. Our goal is to educate each patient, to ensure you make informed decisions regarding your eye care.

Great at wasting your time!…read more When speaking with the person that makes appointments I was assumed that they take VSP. Upon arrival for my appointment, they informed me that they are out of network for VSP. I mentioned that the person that scheduled my appointment assured me that they take VSP, they said then said that they do. They told me to pay for the appointment then and they would give me a receipt that could be submitted to VSP and VSP might reimburse some portion of the visit. Obviously, they are out of network and don't take VSP. What a waste of time. Not fun getting jerked around either...

I tried this clinic out because I needed a new eye doctor and glasses prescription…read more The tech was friendly, but the eye doctor himself was dismissive. He wrote a prescription without talking to me about astigmatism. I can't wear my glasses without getting dizzy. When checking out, the desk staff was pretty rude. Then I got a reminder to attend my follow up? For what? They automatically scheduled me for two appointments without checking my schedule or asking me to attend. It feels very paternalistic, doesn't feel like I was involved as a participant in my care. I didn't feel comfortable there and won't go back. Why should my insurance (or a patient) pay for appointments every three months if there's no ongoing treatment?

I've been a patient of Dr. Nouri for a few years now. When she left Boston Laser in Brookline I was…read moreworried because I didn't want to see another eye doctor. Luckily, I found her and started seeing her again at her new office. Dr. Nouri is extremely thorough and errs on the side of caution, which I love. Her expertise in ophthalmology is second to none. She was the one who found my glaucoma in the earliest stages and has kept it stable. I recommend Dr. Nouri with no hesitation whatsoever.

From the owner: Welcome to Physicians Eye Care, the office of Dr. Nouri. We understand that you have countless…read moreoptions for your vision needs. We provide quality care by a dedicated physician in a small practice setting. In addition to healthcare backed by years of training and experience, the office is also a place in which patient comfort and convenience are prioritized. Unlike much larger practices in Boston, you will always be cared for by Dr. Nouri. When you visit our office, you are welcomed and examined by her and treated in the same manner she would treat her family. Your concerns are important to us, and we want to make sure all your questions are answered. Whatever your eye care needs, know that you are in capable hands of Dr. Nouri.

Long wait or an appointment, long wait in waiting area. Techs were great, Dr Braun not so great…read more She seemed stressed and in a hurry. She told me I needed an MRI of my brain but never followed through with referral to my PCP or Shields. I called the ofice, explained everything, and never got a call back. Must have caught her on a bad day...

Try and cancel an appointment takes an act of God. I spoke to someone in registration, and I could…read morenot understand what she was telling me. I was transferred to another department and remained on hold for quite some time. I may have to go in person just to cancel an appointment. I think they need to revise their way of making and canceling appointments.

I've been going there for several years and also had eye surgery with Dr. Chin. He is an amazing…read moredoctor. The whole staff is very nice and they are always there to help you.

I had appointment to get evaluate regrding need for cataracts. Doctor never looked at my eyes…read more Woman put too many eyedrops in my eyes and now all blurry. One of the test was not done but they sent records and it was included. as done is You should see doctor first before any testing done! It appears is an assembly line to get you to scheduled to sign up for cataracts surgery. Doctor badgered me! No explanation of anything! Would not recommend them! I would not recommend them!

went for routine eye exam and she attached a needle to a device which pulsed against my eye…read more naturally I pulled back in surprise, and the needle became trapped between the top and bottom eye lid unknowingly; I went to rub my eye and jammed the needle further into my eye. the girl ran out to get the eye doctor, eye doctor ran in checked my eye said I will do the test rather than her - I said no way - I came in with my eye sign and I'm leaving with my eye-sight. I almost lost my eye in that visit and then they bill me a copay. don't ever go there!

Most know if their issues are ER necessary or not, but the evening staff consistently claims to not…read more"know anything" about a wait time guess to see a doctor already having waited to check in or just waiting. ER's like Newton Wellesley, Emerson, etc. often accurately know the hour estimate in a courteous tone. For a second time she might put your call on hold if you ask just one too many questions about wait times abruptly to answer an "ambulance call" - whether true or not, knowing a thing or two of how some things work behind the scenes, whether your loved one is struggling with their own conditions like everyone else. They also don't like being asked if they could guess how many were loudly called in, but "it's not their job" to count. Last time I said so they might sleep there overnight and the woman responded in a snooty say "uh huh". It's more common to drive your loved ones to another ER who have a clue. I don't blame you. Being abruptly hung up on without a "bye" or some assurance could use some work.

I've been coming here for the better part of a decade. Matter of fact I think it's been about 12…read moreyears. I went in in 2015 after 6 years of having blue green discharge from my nipples and had aspirations as well as a biopsy in a tag placed. I go in every 6 months for mammograms but with my super dense breasts I have to request an ultrasound and an MRI. Just recently looking through my paperwork and realizing I was diagnosed with pash disease, which is considered non-cancerous however, it has been over a decade and I have been complaining non-stop about the discomfort in my right breast just to be ignored and not even told that I have a disease. And when I went in just this last year. Dr. E and I were discussing some things and I exclaimed along the lines of I know that obviously some of the stuff I'm dealing with is hormonal and her response was there. You go. You diagnosed yourself! Never once. Did she ever bring up the fact that Cash disease has a lot to do with estrogen and progesterone or even offered to do a full lumpectomy to remove the painful lesion that has been in my breast for the better part of a decade! I am beside myself with the lack of caring that I have received when it comes to my concerns and being treated like I'm some hormonally challenged person like that doesn't understand their own body! I requested a new breast surgeon. We shall see .. Never mind the fact that the last nurse I spoke to kept insisting I had my biopsy in 2019 which is false. It was in 2015 and I know because I was working and went on my lunch break and had to use an ice pack for the rest of the day at my orthodontic office. Back in 2015. LOL people just gaslight you! It is beyond sickening!

Rude staff. They need some training in customer service and medical training. Very sorry i wasted…read moremy precious time here. There are better clinics In the Boston area so there are safer and better choices. Incompetent people working here.