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    North Suburban Eye Associates

    5.0 (1 review)
    Closed Closed

    Services - North Suburban Eye Associates

    Eye surgery

    Laser vision correction

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    4 years ago

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    Lahey Hospital & Medical Center Burlington - Ophthalmology

    Lahey Hospital & Medical Center Burlington - Ophthalmology

    2.4(9 reviews)
    3.5 mi

    went for routine eye exam and she attached a needle to a device which pulsed against my eye…read more naturally I pulled back in surprise, and the needle became trapped between the top and bottom eye lid unknowingly; I went to rub my eye and jammed the needle further into my eye. the girl ran out to get the eye doctor, eye doctor ran in checked my eye said I will do the test rather than her - I said no way - I came in with my eye sign and I'm leaving with my eye-sight. I almost lost my eye in that visit and then they bill me a copay. don't ever go there!

    Most know if their issues are ER necessary or not, but the evening staff consistently claims to not…read more"know anything" about a wait time guess to see a doctor already having waited to check in or just waiting. ER's like Newton Wellesley, Emerson, etc. often accurately know the hour estimate in a courteous tone. For a second time she might put your call on hold if you ask just one too many questions about wait times abruptly to answer an "ambulance call" - whether true or not, knowing a thing or two of how some things work behind the scenes, whether your loved one is struggling with their own conditions like everyone else. They also don't like being asked if they could guess how many were loudly called in, but "it's not their job" to count. Last time I said so they might sleep there overnight and the woman responded in a snooty say "uh huh". It's more common to drive your loved ones to another ER who have a clue. I don't blame you. Being abruptly hung up on without a "bye" or some assurance could use some work.

    Photos
    Lahey Hospital & Medical Center Burlington - Ophthalmology - Before and after cyst removal, 2/17.

    Before and after cyst removal, 2/17.

    Lahey Hospital & Medical Center Burlington - Ophthalmology
    Lahey Hospital & Medical Center Burlington - Ophthalmology - The waiting area!

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    The waiting area!

    North Suburban Eye Associates - opthamalogists - Updated July 2026

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