I went in to purchase a pair of eyeglasses, with my prescription, and experienced the worst…read morecustomer service I've ever experienced. The woman did everything she could to talk me out of buying a pair of glasses there and she finally succeeded. I walked out without new glasses. If I could give this establishment less than one star, I would.

I had an amazing experience getting my annual eye exam here at Boston Vision. Dr. David Mignault…read moreand his staff are incredibly welcoming and efficient, getting me in right on time. Dr. Mignault is hands down one of the most knowledgeable and caring doctors I've ever seen. He didn't rush through the appointment, explained my prescription changes in detail, and gave me great advice on managing my eye health. I high recommend him!

It has been almost 3 weeks since my LASIK procedure and I am in awe of my new eyes! I was very…read morenervous going into it, but looking back I had nothing to worry about! From the initial consultation, the staff were friendly, patient and understanding of my nerves. On the day of my surgery, Dr. Giles was great and made me feel comfortable the entire time. The procedure took less than 20 minutes and was painless. After the procedure I experienced very little discomfort and after a few days, any discomfort I did have completely went away. I experienced dry eyes for the first week, but since then that has also gone away. Being able to see is the greatest gift and I am beyond grateful to TLC for giving me the gift of eyesight. If you are nervous to get LASIK, know that I was too, but wish I hadn't been so nervous because in the end I had such a positive experience.

I am grateful and incredibly happy with my TLC-Laser Eye Center experience. They were extremely…read moreprofessional and attentive. They performed preliminary exams to diagnose the possibility of surgery. After that, they scheduled the surgery date and, finally, on the day of surgery, they assisted me throughout the procedures and, most importantly, always kept me calm and confident about the surgery. The rest was just personal nerves, a fact beyond their control or mine. However, everything went wonderfully well and according to their plan. I am truly grateful for their professionalism and passion for the work they do. Congratulations to the entire team, especially Dr. Christina La, Brandy, the doctor who performed the surgery, and the friendly lady who performed the initial exams. "I'm sorry I didn't write your name, but you know who you are." Congratulations to the entire team! Excellent work and keep loving what you do. You are the best.

I've been coming here for over twenty years. They are everything you'd want in a local business…read more They practice the disappearing art of opticianry. The staff is licensed and takes careful measurements to make sure your lenses are correct. They stand behind their product and you can swing back for adjustments anytime. They will remember your name and take care of you here. Go to a big chain if you're looking for cheap, mediocre glasses in a hurry.

Having spent over two decades in the community, I decided to go back to this place again…read moreconsidering that maybe my past experience was one off. Boy, I was wrong. They insulted, literally "insulted" me and my family for coming back and refused to serve unless I took down the review. I was not aware that putting an honest review bars you from going to that place again. I would have removed it anyway or put in a good review but this experience was way too poor. I honestly felt racially profiled, a clear look of xenophobia at the front desk. I stay put and give this place a 0 star and I refuse to take down an honest review. If you make mistakes, own it rather than insulting and trying to put the blame on the other person. worst business ever.

So happy I found this place! From beginning to end Dr. Le was very professional, knew what she was…read moretalking about and shared her knowledge with me, and neither pushy nor haste. I used to go to a place in Charlestown and Tufts Medical Center for my eye care but I didn't feel like a unique patient, so I decided to go elsewhere and happy that I found Dr. Le. She was running a bit late when I showed up and acknowledged it, I was surprised to see that she was one person running her entire practice! So I gave her some slack, and with her personality, I couldn't even be upset! When going through my eye exam, she answered questions I had, taught me about eye care, and was the most consultative doctor that I've met which was great! She has to try on a couple of contacts, and made sure that she was extra thorough even if it took an extra couple of minutes. That I could appreciate. I feel like at other places, doctors typically rush through here and there, and are always on the go. I'd recommended seeing her at least once! You'll love her personality and her care!

I am so glad to have find this doctor from my vision insurance website. First of all, Dr Le was…read morekind enough to see me at lunch time. Second of all, she is so knowledgeable and friendly. She told me things that no other Optometrists have told me before about my eyes. I spent a lot of time picking out my new glasses frames. She was with me all the way and helped me picked out 2 pairs. I have a sense that she is so very artistic too. Hahaha.... I never have so much fun picking out glasses frame before :o) She is great. Now I just can't wait to wear my new pairs of glasses and sunglasses. NOTE: I 100% agree with another reviewer (Hana G.). Dr Le is sweet and she made my appointment visit with her like visiting a friend..

Very easy to schedule an appointment online and provide insurance information ahead of time. I was…read moreseen in a timely and efficient manner. Dr Feifke was very thorough, informative and invested in the examination. Picking out frames was an easy process and the woman who helped me did due diligence to ensure that between insurance and promotions, I didn't pay more that I had to.

My son had an initial appointment for contact lenses with My Eye Dr which they charged $80 for the…read morevisit for him to get contact lenses. That visit was for 45 minutes. When we went back for a follow up yesterday, the charge was $225 which he was not in with the eye dr for more than 3 minutes. They asked him how he felt while using them and that was it. The follow up wasn't for anything except to try to get us to purchase the contact lenses from them. I was not told beforehand that the follow up was going to be almost 3 times what the initial visit was. We will never be back. If you do decide to go there you better ask the cost beforehand.

had 2 consults for the exact same upper eyelid surgery. both visits he changed his tune as it…read morepertained to anesthesia. At the first meeting I asked if he used prophepol and he said yes. He then went onto say , the anesthesia nurse would place something in my mouth to open my airway. At first I didn't think this was strange since I've had prophepol before many times for colonoscopies and upper endoscopies. the next day I was recapping my notes I had taken and I know this isnot done for prophepol sedation. My 2 nd consult 4 months later , Dr.Kapadia says , he prefers to use local sedation with lidocaine injections in the eyelids where you are totally awake but do dot feel pain. He said he prefers this method bc he can ask the patient to open their eyes so he can see where to stitch and therefore create the eyelid crease. I said wow! this is totally different than what my first meeting covered. I said I would think about it however, I would probably prefer prophepol sedation . Dr.Kapadia then replied, well we can adjust the dose so you can sit up and open your eyes. I then emailed Dr.Kapadia 2 weeks after my 2 nd visit asking him if he provides the name of the anesthesia in writing . He has you sign a fee page stating if the patient is having anesthesia which is one price and another legal document if you choose to be awake with local anesthetic. The reason wanted this inserted in his document he wants you to sign is because , general anesthesia is riskier and other shorter acting anesthesia like Versed doesn't make me feel well afterwards. Prophepol agrees with me the best and is a lesser risk than general anesthesia. in fact, Dr.Kapadia should be thankful that a patient is divulging this info about what their experience with various types of anesthesia ! in fact it is less of a risk for him! Dr.Kapdaia responded to my email, by saying I didn't trust him and he could use general anesthesia or in fact any any anesthesia he feels the patient responds to. That's not how it's supposed to work! You don't wait until the patient is ready for surgery and guess or try different methods! Dr. Kapadia can't be trusted !My guess is when anesthesia is used, he does whatever he wants bc, the patient will never know! I had asked if when the patient is prepped for surgery does the anesthesia nurse review the risks and what to expect when being administered anesthesia drug ,prophepol showing them the drug and how it is administered. Dr.Kapadia's response was " you don't trust me and we won't put anything we are administering in writing , nor will we show you what we are administering. stay away ! it's an expensive surgery Buyer beware!

Ptosis on left eye was a failure and the redo made it worse. Dr Kapadia tried to make excuses for…read morewhat went wrong. I had to see another doctor to try to fix my still droopy eye lid and recuperating now from another redo. 3 tries, pathetic, horrible and sad outcome. My two eyes look completely different.

Dr Segool has seen myself and my husband for emergency appointments. He was great and got us rigHt…read morein. One of my favorite perks of this optometrist office is that they have the computerized machine that x-rays your eyes versus getting them dilated. Extra plus for me since I am allergic to preservatives in my eyes but always had to suck it up, prior to finding Dr. Segool. Both receptionists are great! Very helpful! Without asking, one of them looked up my name in random vision plans and discovered I have a very good vision plan that my husband, who carries the insurance, failed to tell me about. Saved us lots of money. I have also purchased glasses elsewhere in the past and took them to Dr. Segool who had the lenses put in for me. My very A-D-D son was taught how to wear contacts here. They had lots of patience with him. Never a long wait, easy parking.

I had been wearing my "weekly disposable" soft contact lenses for so long they were practically…read morefrayed at the edges, so I finally started the process of looking for Optometrists that took my vision plan (VSP). Based on some of the reviews on here, I was prepared to have a Clockwork Orange experience, but I totally lucked out by picking Dr. Segool. They asked if I needed a appointment for new contacts, and got me in as soon as I could schedule it - no blindness or bleeding eyeballs necessary! They did a full check-up for Rx, peripheral vision, glaucoma/cataracts, including this cool machine that takes a picture of your retina. Dr Segool took the time to explain the various images and patiently answered all of my questions. They have a lot of contact Rxs on-site (I needed to order mine, but they got to my house in under a week) and they told me about a rebate program for $100 off if I ordered a year's worth. They also have a good-looking selection of fashion frames, if you were looking for glasses. Overall, excellent service form the office staff, really professional and friendly service from the doctor and they take VSP. Dr. Segool is my optometrist from now on.