I loathe going to the eye doctor. It fills me with dread. I am totally fine with the dentist, but…read morethe eye doctor makes me so sad. My experience was blissful. No ridiculous eye puffs. The doctor was beyond nice. The Woburn receptionist was beyond sweet. I would totally recommend this place.

I had an appointment back in May, just a regular eye exam with a contact lense fitting. This was my…read morefirst time using this company, and most definitely my last! I went to my scheduled appointment, the doctor was running late, and then she asked me to come back for my dilation. I returned the following week. Fast forward to this September, I received a bill in the mail for the additional appointment for my dilation. I paid my copayment back in May at the time of my appointment, but they were trying to charge me again, even though it was the doctor's issue with having me to reschedule my second appointment. I called today, stating I am not happy about this, finally they agreed to drop the additional fee but they asked me not to book further appointments with them. NO PROBLEM, I WAS NOT PLANNING ON IT!! Be careful going there, they are scam artists!

My daughter had a minor accident and I had trouble finding an optometry that can see her same or…read morenext day. I saw Wakefield Eye Associates posting "accepting new patient" on a community Facebook page and I decided to give them a ring. The receptionist is unbelievably nice and was able to answered all my concerning questions. And booked an appointment next day! Dr Grimm is gentle and took all the time we needed. He did not rush at all and a plus, he also gave my kid a quick eye exam (and happy to hear that her vision is still 20/20!). Polite, friendly staff really make a huge difference! The shop is conveniently located near the Wakefield commuter line (8 mins walk) and bus 137 is also nearby.

Nice experience with Dr Grimm who recently took over the office. Easy to schedule appointment…read morewithout long wait.

Without a doubt the best glasses I have ever had!!! Dr. Maggio is a considerate, kind, and well…read moremannered doctor who excels in his field. The environment is always warm and comforting. The last time I was there, the kind staff helped me pick out the best glasses for me! I might be a bit biased but they look fantastic. I cannot recommend this place enough. So much that I tell all of my friends that they would be crazy not to go to Dr. Maggio!

I want to amend my previous review. When I went in there I wanted to know about the mass health…read moreglasses and possibly order them. I mentioned that I was comparing options and may look at Zinni online. I tried to ask a couple questions. Fast, fast fast condescending. I've never been on mass health before and she made me feel like a leper. I've earned 6 figures in the past. I wasn't rude. She seemed to make it a point to let me know "they" don't do many of these, but she had a full tray of them. I won't recommend. I doubt they care.

Hard for me to understand that some of these reviews are talking about the same place that I've…read moreexperienced . It will be 10 weeks this Monday since I had my eye exam and was fitted for my glasses . At the 4 week mark I called left a message and received no reply . I then called 6 more times . Sometimes they said they were closed and would get back to me (they didn't) sometimes these were times that were posted as open online. Other times it said they were with a patient and would get back to me they didn't There hours seem to be whatever they feel like . This week they were closed Monday open Tueday 2 to 6 closed Wed and Thursday Friday 2 to 6 and today Saturday they opened at 3:30 and now it's 4:46 and online says closing soon open Tuesday at 2 pm . Finally I've had to file a complaint with the Federal Trade Commission , the consumer division of the Mass Attorney General's office , and the customer service of my insurance company . I'm not exaggerating when I say this is my worst experience with a business

I'D GIVE ZERO STARS IF I COULD…read more My son needed new glasses and they take our new vision insurance. We had a prescription all he had to do was pick out some frames and place the order. We had to wait for 45 MINUTES for them to place his order. Then we were told it would take 10 days for the order to be completed. NO one had called to let me know if they were in so I called back 10 days later and the voicemail message said they were CLOSED FOR THE NEXT 2 WEEKS. Why couldn't they have told me that when I placed my order! WE ARE NEVER GOING BACK

Very easy to schedule an appointment online and provide insurance information ahead of time. I was…read moreseen in a timely and efficient manner. Dr Feifke was very thorough, informative and invested in the examination. Picking out frames was an easy process and the woman who helped me did due diligence to ensure that between insurance and promotions, I didn't pay more that I had to.

My son had an initial appointment for contact lenses with My Eye Dr which they charged $80 for the…read morevisit for him to get contact lenses. That visit was for 45 minutes. When we went back for a follow up yesterday, the charge was $225 which he was not in with the eye dr for more than 3 minutes. They asked him how he felt while using them and that was it. The follow up wasn't for anything except to try to get us to purchase the contact lenses from them. I was not told beforehand that the follow up was going to be almost 3 times what the initial visit was. We will never be back. If you do decide to go there you better ask the cost beforehand.

Banville optical has the finest eyewear in the the Commonwealth. The options at the wholesale sites…read moreare not even close ti the the high quality glasses at Banville The staff who have been there for years really know the business and things were a pleasure. Unfortunately, a couple of years ago, the was a policeman perhaps moonlighting a second job. I've seen him about town and he was insistent that I had ordered a pair of glasses only Harry Truman would wear. The moonlighting fellow placed a pair glasses with a line bifocal. I didn't order those ; his tone was harsh and I was uncomfortable. Policemen who need part time income should try to fix cars or lawnmowers Many have terrific manual skills . The are great at helping folks who are stuck. My next visit was just a awkward. The lady waiting on me said she had 43 pairs of glasses . She proceeded to show me all her inventory on layaway . In the city of witches she would scare all the boys and ghouls. However, she did own a beautiful car. I just saw one exactly like it. With the problems I have, I cannot wait for a meter. Parking is tight and restricted. I will always remember the first rate eyewear I would religiously purchase at Banville . The owner is kind and nice. The fellow working the shop if friendly and skillful. James Dennehy

I have been buying my glasses and sunglasses at Banville for almost 15 years. Selection is…read moreexcellent, service is superb. You can also purchase vintage frames there as well. If you haven't tried them yet- get on over. You won't be disappointed.

I'm so glad I found this eye doctor! Dr Stasio found a…read moreproblem with my prescription that another dr prescribed. Finally I can actually see with my contacts! He's also a very nice man and very professional. Having been to many drs over the past 50 years it's clear to me he's a great dr. Thank you Dr Stasio!

Located in Costco's Optical department. Convienient appointments. Very reasonably priced. I went…read morethrough a difficult fitment of bi-fical contact lenses. About six or seven visits trying over half a dozen different pair of lenses. Joe explained that this is typical of bi-focal lenses because some trade-offs may have to be made in far and/or near vision acuity to best fit individual needs. All for a flat fee of $100. Joe is very knowledgeable, professional, and very patient.

I was searching for a new optometrist and MyEyeDr in Danvers got the best reviews. I got an…read moreappointment with Dr Patel the next day. Everyone was very kind and helpful. Dr Patel was very professional and paitent. Pricing was very competitive! I am very glad to have chosen this business!

It makes me sad to leave this review because in I think everyone who works here is very kind and…read morewell meaning, but this was such an unusual and upsetting experience that I hope can be prevented and avoided in future. I flunked my first contact application appointment and I booked a second appointment for contacts at 3:30 hesitantly, explaining I wouldn't be able to arrive until 3:40. I was assured this would be fine. I arrived at 3:40 and went into the doctors' office around 4:10/4:20. I had practiced beforehand and was able to put the contacts in (hooray!). I had an unexpectedly really hard time getting the contacts out though. After trying for a while and asking for help, my doctor Amanda Gannon told me she "didn't know what to tell me" and that if I couldn't get them out by myself or with assistance that I would have to go to the ER and have them surgically removed and that MyEyeDoctor was closing in 10 minutes. She kept telling me that I had to get the contacts out and that they were closing until I started crying. She kindly told me she would wait until I could get them off and after the pressure was taken off, I was able to take out the contacts. She told me I had "gotten myself worked up" and that I would most likely be able to put contacts in at home. I was surprised to see that I left exactly at 5, which is when MyEyeDoctor closes. I can't imagine how hard these eye doctors are working and how much they want to get home, but this is one of those experiences in healthcare that will stick with me. I appreciate the doctor giving me some extra time, but I really feel like this whole thing could have been avoided with different scheduling or with my doctor easing up when she realized I was struggling with the contacts. I did wind up getting them out in time for closing, but I was really scared and upset. Lovely front of desk people, nurses, and doctors, and I've had very positive experiences with my glasses, so perhaps this was just a bad day.