Dr Violette is the best and his staff are very helpful, they are proactive with insurance coverage…read more I have been a patient for more than 10 years! I would highly recommend them!

Terrible place. They just forgot to order my trial contacts. I called a couple weeks after my…read moreappointment and they insisted scripts with astigmatism just take longer. I then called again 6 weeks after and they told me he just forgot to order them. Absolutely ridiculous service. Bad patient care.

this place is awful. Made an appointment a month out. come in the day of the appointment and they…read moretold me it was canceled. I ask why it's canceled they stated it was because I didn't confirm the appointmenT. at no point did I receive text or calls regarding this issue at all. staff was not willing to help at all and poor attitude

I like this Lenscrafters…read more I used to live in the area but moved to RI a couple years ago. I have had many glasses made here- Some I bought at other shops to have lenses quickly put in here- Every time they do a great job. I particularly like the people that work here. I was motivated to write a good review because I was in the are last weekend with new frames I bought hoping to get them lenses- Although, they couldn't do it for me due to the MA state law about expired prescriptions the woman that helped me was super nice, showed me what my benefits were with my insurance (it wasn't clear online) Had me screen shot it and tried to get me an eye exam/ place to go. I have had eye exams here as well and a contact exam. Both were fine. Cant find anything bad to say.

long time customer....never again.....tried to cancel my order same day and was told it was too…read morelate to cancel!! went to warby parker which had better frames for half the price with a 14 day return policy and an absolutely superb optician. seriously do not step foot in pearl vision. spread the word!!! i put my story in our 250 club member newsletter,

I'm giving 3 stars only because I have had a great experience in the past, so I don't want to take…read morethe credit away from dr. Alex or anyone else I've dealt with in the past because they were fantastic! I called in today to see if you guys took my new insurance and to see if I was due for an exam. The woman I spoke to on the phone was so unpleasant and rude. She had such a rude, arrogant tone like I was bothering her. I am not usually one to post things like this but I was left feeling flabbergasted about that interaction. I understand dealing with people all day is exhausting but this was so unacceptable.

Everyone was great! I was having a problem focusing with my right eye through my new glasses…read more Leanne took the time to review my prescription and check it against my previous. One . She made some adjustments to glasses and it did the trick. I wouldn't go anywhere else.

No problem getting a appointment for a well needed eye exam. Dr Ariadne Rowe was nothing but…read moreoverall awesome during the entire exam and answered all my concerns and questions. Just went in this morning to pick up my two pair's of Glasses , regular eyewear and sun glasses. Taylor was extremely helpful in the process and choices of getting not just perfect but the right frames and lenses for my face and eyes. I am very very happy with my eye sight and the way the glasses look and felt on my face. Thanks !!

Very easy to schedule an appointment online and provide insurance information ahead of time. I was…read moreseen in a timely and efficient manner. Dr Feifke was very thorough, informative and invested in the examination. Picking out frames was an easy process and the woman who helped me did due diligence to ensure that between insurance and promotions, I didn't pay more that I had to.

My son had an initial appointment for contact lenses with My Eye Dr which they charged $80 for the…read morevisit for him to get contact lenses. That visit was for 45 minutes. When we went back for a follow up yesterday, the charge was $225 which he was not in with the eye dr for more than 3 minutes. They asked him how he felt while using them and that was it. The follow up wasn't for anything except to try to get us to purchase the contact lenses from them. I was not told beforehand that the follow up was going to be almost 3 times what the initial visit was. We will never be back. If you do decide to go there you better ask the cost beforehand.

Excellent "front desk" service. Dr. Evans less time w/ me…read morethan the Optometrist. The Opthalmologist need more time to spend w/ the patient.

Dr. Farber is an excellent Dr. That aside, I've got to quit this eye office. Just like so many…read moreother reviews on this site, the receptionist is intolerable. She is so rude that unfortunately it's going to be easier to find another Dr. than to deal with her again. This review isn't as a result of a single instance but of every instance with her in that office or on the phone. It is really too bad.

LensCrafters at Burlington Mall was a quiet experience, did not receive any type of greeting the…read moreentire time browsing for eyewear. I believe we were approached by an associate maybe twenty minutes into our browsing, in which we had asked if a pair of glasses came in more sizes and the pair did not. The associate then disappeared & left us after this brief interaction and did not help us find other pairs. I mean, its fine sometimes I prefer shopping without being bothered by associates but customer service does seem to not be that great. Macy's LensCrafters at this mall has much better service, and that location has only one employee working lol. Location is clean and looked pretty new. Had a solid selection. They have a smart shopper mirror kiosk where you can find more glasses options and search through their inventory.

Nice clean location. I liked the service from the Macy's lens crafter mini store better. They did…read morehave a good selection of all types of brands from designer to budget friendly. LensCrafters is in-network for most eye insurances as well which is why I stopped in. We did get an associate to help check if certain frames i was interested in had a larger size or not, but hadn't been greeted or offered help until then. Normally that's alright, i enjoy shopping alone without being pushed or asked repeatedly anyways haha. The store is well lit, AC blasting and clean. They have a screen on the wall that you could browse inventory and check for color options on their website or store inventory. That was neat.

I have been going to Dr. Kludjian for 4 years now. One of those years, my insurance was not part…read moreof his office plan, so I went to another place where it was accepted. That was a mistake. I decided he was worth the out of pocket cost. He is thorough, honest, efficient and very smart. My job depends on good eyesight and I will always trust Dr. Kludjian with my eyes. Yes, he runs the whole operation, but be patient because he is worth the wait!

Fantastic, meticulous, always get perfect glasses! Very caring and extremely competent.read more

New ownership took over this place many years ago and since that time it is a very very different…read moreplace. When Dr. Ward owned it, it was like a family run, practice with individualized, caring, and exceptional care. The new owner of the practice actually told my family to find a new provider. I am not going to get into the specifics because of HIPAA, but I can tell you it was a bogus matter and I hope he suffers the consequences of his ridiculous, irrational decisions. This review was sitting in my draft menu for sometime, but still felt it was relevant to post.

The staff are wonderful. I love that I have a nice hometown ophthalmologist that offers evening…read morehours on some weekdays to accommodate working families, in addition to the latest technology that enables you not to get photos of your eyes instead of getting eyes dilated. Great option! Eye pressure test is also not as frightening as it used to be with the forced air. So happy that I don't have to drive miles and miles for quality eye care. Thank you so much - couldn't ask for more.