J. Crew is one of my favorite stores, I like their style but sometimes the prices can be pretty…read morehigh. Their factory stores are the best solution. The items are the same quality as the regular store, but at a much lower cost. A brand new J. Crew Factory store just opened last week in West Hartford's Corbin's Corner. The store has a great layout, and plenty of great summer pieces, for men, women and children. Most of the store is currently on sale for 40 - 50% off. Since this store is brand new, the exterior is still under construction, but It's what's on the inside that matters. The sales associates are friendly and answered all my questions. I've already been here twice since they opened last week. I'm glad to have a factory store nearby now. It's a good idea to come in frequently as new stock comes in often.

My husband and I stopped in while our running errands this past long weekend and we were so…read morepleasantly surprised by our experience. Not only was the store clean and organized, but we were able to find so many great items for both my husband and our 3 year old son. I was elated to find several matching shirts for them to wear over the summer, which I look forward to seeing them in together. Prices were great and having the teacher discount on top of it was excellent. When we went up to the register, the young lady behind the counter (Lauren A) was patient as we troubleshooted which email my J.Crew account was linked to. We ended up sharing some small talk about my husband and I being educators and she was very sweet in engaging about our jobs, summer break, and which grade levels we worked with. She was so positive and genuinely happy/helpful. This wasn't exclusive just to us either. We overheard similar interactions with her and other customers in line before we approached. She was just a kind person, who seemed dedicated to her job. We will definitely return!

I wander in here sometimes when I visit the Westfarms mall. It's usually only nice to look at, but…read moretoo expensive to buy kinda thing, but we came after new years and they were having some great sales. Looks like they were trying to get rid of their summer clothes which is perfect for me being that when I fly back to Orlando I'll probably be able to wear it immediately. I got a great deal on a lace dress and a very elegant beige jacket. You can feel the quality of the fabric, the fine stitching and lining, all that stuff makes a difference. Like I said, this store is normally too rich for my blood, but the sales were great. I could hardly believe it.

As a former regular customer, i applied for the routine price adjustment, available on their app,…read morewhen an item was marked down the day after their supposed early sale for cardholders. Customer service denied my adjustment because the shoe was sold out. Super shameful practice, Nordstrom. Luckily there is Dillards!

"Keep on sending your love In the heat of battle…read moreYou've got something that'll save us Save us now!" (Paul McCartney) Nordstrom Rack sells discounted high-end products in a multitude of categories such as men's, women's and children's clothes, shoes, handbags, jewelry, accessories, home and kitchenware, and health and beauty aids. They claim you can save up to 70 percent off regular prices. The store was well stocked and very neat when we shopped today. I didn't find anything I wanted, but my wife did. We'll be attending a Charity Banquet and Ball in a few weeks, and she was looking for a dress to wear. She found a beauty - a nice red Calvin Klein dress stickered at $134 but tagged at just $49.97. That's 62% off. Customer service was great. When we went to the register to pay, we saw a minor stitching defect at the back of the dress. Our cashier arranged for a runner to head back to the rack with us and we found the exact same dress in perfect condition. No complaints at all.

Is this the same Nordstrom Rack I've experienced online? If it is, stay away from their online…read morewebsite. Fashions look beautiful, fairly priced. However, takes weeks and weeks to receive it and when it does show up, it's nothing at all what I ordered. I never knew there was a brick and mortar location. (I'd really love to know if they're connected.)

I cannot tell you how disappointed I am that WHBM is no longer at West Farms Mall. i'm a frequent…read moreshopper and look forward to seeing Jill & Savanah when I shop at the store. They always made me feel welcome and gave me honest opinions as to what I was purchasing.(I always came home with something) I am not a fan of going to Milford or Evergreen walk, it's just not convenient. I wish there was someway they were back at West Farms. I would be there in a flash. Please consider this, because I am not the only one. The store has ALWAYS been busy whenever I visited.

Trying out new places at West Farms can be a challenge. I have an upcoming event and was looking…read morefor a cute white top for this weekend. The retailer, Denise, was very nice and helpful in finding options for me. I fell in love with one top out of the four options she showed me. I'm a big girl, so unfortunately, they didn't have plus sizes available; the largest size they carry is an extra large. The material was comfortable, breathable, and stretchy. I think this store caters more to fit women. I'm thick and definitely not skinny. I rated them well for good service, but I could tell they were trying to push a sale at the end, which is typical. I wouldn't invest if I don't feel good in the top. Its Eh for me

They say this is the newest & biggest BoxLunch yet, and it sure feels like it! It's got a fresh…read morelook & feel with all the cool merch you love to see in their stores & site. I went opening day and they even had some items you can't find on their site... and are even hard to find in general. But of course all the necessities: apparel, collectibles, mystery bags, stationery, and tons of Funko Pops! It was my first time at this mall too and it's super easy to park, navigate, and find your way upstairs to the new store. Even got a coupon so I can't wait to come back & use it!

Great store with good selection of merchandise. The store layout is roomy and not congested…read more Overall great experience

Saks Off Fifth is a great store in Corbin's Corner that sells some designer goods and other mid…read morerange items. They have a nice selection of men's, women's and children's clothing. As well as accessories like jewelry, sunglasses and purses. There's also a small selection of home items in this store. I like to check what's new here occasionally. In the past I've purchased some nice purses, sunglasses and shoes. Occasionally they'll have an additional 20% off of their red tag items, for me that's the best time to get a great deal on something I've been eyeing. Otherwise, I think most items are overpriced here, designer or not. I like going into this store anyway, it has a nice layout, friendly staff, and easy returns if necessary. It's worth going in, you never know what you may find.

I have no idea why I waited for years to come here, because now I LOVE it!!! Probably because the…read moreone at the outlets seems pricey AND like some things have been there for years and need to be dusted off. This place is clean, not nearly as cluttered, and the service has been great since I've been there at least 5 times in the last few months. I thought I was a Nordstrom Rack girl, but things are changing. I love living close enough to both so that I can shop, or order online, then just head on in to return anything that doesn't work for me once I try it on in the comfort of my own home. It's a piece of cake to return things, I've never had issues and when I found a dress I wanted in another size, the sweet woman at the register pulled out an iPad and found that the size I was looking for was available online. I bought a pair of shoes (plastic flip flop-like summer shoes) this week and was ready to pay my $14.99 and they rang up for just under $5!!! Score! She's like oh yeah we are in the process of marking them down! So glad I grabbed them, with my Calvin Klein dress that day! Like any store, you may have to look through some racks to find some great deals, but they're there! I also found some jeans I love that are consistently about $40 at Nordstrom Rack, and they were $30 here. They didn't have my size, so I went home and ordered them and they should be here any day now. Score!

The slender female, South/SouthEast Asian looking store clerk, in her 50s-60s, despite being of…read moremature age does not know how to behave like a grown up, conducts herself in a shocking manner, and controversially openly body shames customers and laughs at their figure, while making derogatory comments about their body and inability to fit into smaller J.Crew clothing. Such a person does not belong in any customer facing role, and is a liability, PR disaster or a lawsuit waiting to happen for J.Crew. It makes little sense for J.Crew to embrace the diversity of different sizes in its expensive image building campaign, only to undermine that by controversially hiring store clerks that body shame customers and openly laugh at their weight gain and inability to fit in the smaller J.Crew sizes. Such conduct can especially be damaging to J.Crew's image during present times when everyone has a camera in their phones and can post videos of such controversial and egregious conduct online and on social media. A corporation that has attracted controversy in the past for introducing miniscule sizing such as xxxs and 000 should be more cautious and mindful of whom it hires and how it trains its staff against bullying and body shaming of customers.

wow...just experienced some of the worst customer service EVER! I know you guys aren't nordstrom…read moreor jcrew but at least pretend you have a clue!! Poor girl at the register was left hanging by her co-worker, Sonia, to deal with increasingly long line of unhappy customers while Sonia (nearby and in clear sight) stocked bowls with cheesy costume jewelry! At one point the girl at the register needed assistance with an exchange that was taking waaaay too long (and hence the long line) and Sonia stomped over to punch a code into the register and then stomped back to her earring stocking task. On my way out i mentioned that perhaps she should open up a second register and i got an extremely sarcastic and insincere response about how the girl at the register was doing a great job getting everyone through as quickly as possible.....no thanks to you, Sonia and your horrible attitude!!!

Unfortunately I had a really unpleasant experience in the AE westfarms store. I found the manager…read moreto be pushy and trying to upsell every second she could, making me feel more like a profit than a customer. The staff was also aggressive in trying to have me apply for their credit card despite telling them no. if you don't want to be bombarded by sales people, wouldn't recommend Westfarms American Eagle.

This was a stop fully decided by my wife and even just the name caught her eye. She is a huge fan…read moreof anything comfy and cozy and this place is aptly named with their assortment of leggings, blankets, scarfs, hats, and other accessories. It was a brand/chain we were unaware of and had never heard of before. It is a smaller size store of the mall and if it was busy moving around would be difficult. Thankfully during our stop in they were offering a deal on everything in the store for a cheap price of $10. This is realistically the only reason why my wife made the decision to even buy anything. Normally the leggings the sell for $40 each so the two pairs she was lucky to snag for a little over $20 after tax would normally be $80+ after tax. While she has enjoyed the leggings and believes they are very comfy/cozy does not believe they are worth that hefty price tag. So, if you visit this location or another, and even go to their website I would say only grab things if on sale and not at full price. This is the reasoning for the 4 stars instead of 5.

Just Cozy was the go-to destination to complete my Christmas shopping. There is a great selection…read moreof quality made items, priced at very reasonable levels. A welcome change from most other shops. The staff were friendly and helpful, and recognized me when I returned several days later. I look forward in returning soon to see their Spring selections.

Very well maintained mall. I am from Michigan and my boyfriend lives here in West Hartford and one…read moreday when he was at work I went shopping here and got here around 10:30 and it wasn't really busy which I really liked. All the malls in Michigan are mostly empty and this mall had a store in every thing and they are still adding more! I got me some Lululemon and all the workers in all the stores were amazing and very helpful to me and some amazing chocolate from this new place that just opened up and got me some new underwear from PINK

One of the more popular malls in the area. There's a variety of stores to shop in and there's…read moredefinitely something to suit everybody I come for the sales and the bargain deals! Download the apps for the stores and start earning!