This Burlington carries a wide selection of items although it is a hit or miss depending on your needs. The service is normally decent, with short wait times due to more cashiers present. However, there were a lot of empty shelves especially for household items. Big bottles of commonly used spices and Himalayan salt are normally decently priced here. read more

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I had not been in for awhile and decided to stop in and look around, pretty good clothes and accessory selection! I found a fun little wristlet that has disco cherries! As well as a Caitlin Clark shirt on sale! Be prepared to hunt for things! Worth a visit read more

Slow service. Non responsive to phone calls. Way understaffed. Very disappointing. That said, the sole staff member working at the counter was pleasant once I was finally waited on. read more

Open till midnight is PHENOMENAL around Indianapolis, alot of the time I feel like everything beside mejier and walmart are closed after 8pm. Its so refreshing to see things open back up after midnight. They have a wide variety at discounted prices, great for when you need something in a pinch. Confirmed hours as of june 20th, 2024! All the workers i spoke to were very kind and well informed. I needed a new lunch box and lint rollers which i found, they have bags, luggage, kitchen, home, baby, bath and beauty products but i dont really trust the shoes here. Great store for knick knacks, stocking stuffers and gift baskets! read more

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It has been a long time since I have been shopping at a Burlington Coat Factory, but I needed some luggage, so I figured I would give this location a try to see what they had available. The luggage selection was minimal, but I was able to find a piece of Samonsite luggage that met my needs and wants, so I decided to purchase it. This location is huge being two stories, and they did have a wide variety of products and clothing available. I did not go upstairs to see what is available, so I cannot speak to what is upstairs. When checking out, I went to the cashier and she looked at the price of the luggage. She asked me "Do you really want to pay $94.99 for the luggage?". Of course, I said no and inquired if she could get me a cheaper price. The cashier said they have standard luggage in their system for a much cheaper price, and looked it up for me. It turns out the price of my luggage was $67.98 instead of $94.99! I ended up paying a much cheaper price for a nice piece of Samonsite luggage! It was all due to the cashier and her initiative to check to see if the price was correct and get me a good deal. This shows excellent customer service and professionalism among the cashier. I'm sorry I do not know her name, but she was wonderful and recommend her to be employee of the month. The value you get at Burlington is wonderful. I do not know why I waited so long to come here to shop, because you get great prices and excellent value. The service is wonderful among the staff. Burlington is my new favorite store, and I will definitely be back here to do some shopping. Who knew you could obtain wonderful deals at Burlington? Now I know! This is the best kept secret in Indianapolis. read more

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Do you like waiting? Do you like good deals? Do you like waiting in line for a very long time for good deals? If so, this is your place. They have a great selection, but they are slow as molasses during checkout. Sometimes I reconsider what I have in my cart and just walk out. It's definitely a wait here. Parking is out front and lock your doors because I've seen sketchy people moving about the cars in the lot. The location is good though because it's castleton. read more

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Take the toys, luggage and gifts sets back upstairs to give more room to move around. Having everything downstairs makes the store look messy and over crowded. I don't shop here because of this. You have 2 floors use them. read more

I understand when stores are short staffed, but this one just seemed to had staff sitting around or just plain ignoring the long line.

Kinda disappointed in the selection. Despite being 2 stories the majority of stuff is clothes. Home goods, kitchenware, etc barely fill a corner of one floor. If the emphasis is on clothes please expand the shoe section. On the plus side the store is reasonably organized and fairly clean. With stores like T.J. Maxx, Home Goods, Marshalls, and Nordstrom Rack nearby they really need to step up their game. Feel like they're stuck in the 90s still while other stores have revamped their stores and selection to be more appealing to customers. read more

Burlington - Department Stores Near Me - Indianapolis, Indiana

This Burlington Coat Factory is two stories, with men's and women's clothing and shoes on the first floor, and children's clothing and shoes, housewares and coats on the second floor. For the most part, everything was in order and relatively organized, but there was trash and detritus on the floor, and some parts of the store were empty, which lent to an abandoned-feeling air about the place. I saw lots and lots of nice coats and jackets, though -- even in the summer, which seems like a good time to buy such things, because they are less expensive! It's not just coats, though. There are toys, home goods (like water bottles, cutlery, flatware, etc.), towels, shoes, jewelry, purses. Lots o' things. read more

love burlington , especially their prices!!! i come here for anything and everything. Their home decor is AMAZING! So many of my things have come from here and i love when people compliment me and i get to tell them where it came from as well as the great deal i got on it. Their line service is always quick no matter how busy the store is which I love because it makes your shopping experience that much better. The one thing I have noticed the past couple of times is there a decrease in inventory. I'm not sure if their sales are going down so you're carrying less product or if they are in the process of remodeling. can't wait for my next shopping experience here! read more

Not enough staff. 2 registers open, felt like Black Friday shopping with not enough employees to check out. Line spread half way through the store to check out. No thank you. read more

I decided to give this place a try for some Christmas shopping in mid-December 2020 and wasn't disappointed. I found a few really good deals back in the housewares department. The checkout line was long and snaking, but my cashier was pleasant. There was a sign at the entrance letting us know they were limiting overall capacity, which had not been reached yet, thankfully. I was happy to be back in the housewares area, because there were fewer shoppers in that area. Even with limited capacity, the clothing area was much more congested with shoppers, mostly families. The store was pretty trashed, but it was in the middle of the Christmas shopping rush, so I wasn't too surprised. I was happy that hand sanitizer was offered upon entrance of the store. Even if you don't intend to touch much, it still happens pretty frequently during shopping. Overall, this was a pretty pleasant shopping experience. read more

Rude employees in the dressing room. Attendant rudely told me to bring the clothes back out them when I did with an attitude she told me to give her the clothes. Like I'm sorry you're having a bad day but I'm a customer, who did exactly what you asked, dont take it out on me. And the upstairs department is wrecked, I dont know what they're doing at this store. Probably put my things back and go to Ross across the street. read more

Burlington - Department Stores Near Me - Indianapolis, Indiana

This particular location is in dire need of new management. There is no use going unless you wish to rummage through actual piles of cloths and very in organized racks. Love Burlington, this this one needs some reel TLC to make it worth going back. read more

Return policy is too limiting. I haven't been able to find quality items at a competitive price point. I will take a look inside when I've exhausted my resources but I'm always disappointed with the selection and store appearance. read more

Came to look for a coat, won't be coming back. There were more coats on the floor than in hangers. Went to check out and there's 4 teens at the registers doing nothing on their phones. The cashier called her coworker a "hoe" for not picking up the hangers after she asked her to. And said "I don't give a f***." Don't see how this store could stay open much longer. Just a shame. read more

Great customer service! the cashier was very friendly, the store was well organized. Many of the sales associate acknowledge me and helped me with everything I needed. Overall I had a great experience shopping in this store. Thank you! read more

Don't go on the weekend!! You have to stay in line for at least 1 hour. With 30+ people in line with only 2 cashier in the store... They can mange this much better... read more

I needed a new winter coat to replace the one I've had for 5+ years. I wanted to find something that would last forever and also be warm and fashionable. I found the most amazing coat that I am obsessed with. As far as the store, it was very messy (dressing rooms) and the sizes were all over the place. I didn't get a chance to go upstairs to the home decor but I will definitely be back. Overall I was pleasantly surprised with prices and plan on shopping more. read more

OHHHH MAN! 5 STARS ALL DAY LONG! So I never go to Burlington because I always think I may get something but it wont last, so I usually always opt out and go to TJMaxx instead. I went to TJMaxx looking for a rug but found nothing in my price range, so by default I went to Burlington which is right next door. On this particular trip I was looking for 2 things: 1.) A 5x7 rug for our living room with shaggy strands and 2.) Nude zipper ankle boots. So this girl was on a mission. I came in and went directly to the book section and within 3 minutes... there they were the boots of my dreams!!! The sad thing was, they didn't have a tag on them so I thought... Hmmm... these are going to most-likely be pricy. But when I went to the check out - the kind cashier rang them up and they were only $19.99! I was like a small kid in a candy story going nutz, but I had to compose myself before she realized she looked up the wrong shoe and it was really $49.99 or something... Lol. After I found my shoes, I went up the escalator and went to the home goods section. I walked right up to the rugs and there she was a black and brown shaggy 5x7 rug for $50 which was the cheapest I have found them after going to 3 other stores (Target, TJMaxx, and Meijer)! Not to mention I called my mom who also needed a 5x7 rug and she went back a week later to find one she wanted for under $50. Such a win-win situation. Burlington, I have totally doubted you in the past but now... we shall be one! Thank you for such a great experience :) read more

Not a bad store. 2 stories of stuff to browse. Can be overwhelming!

Where else can you buy a bottle of ed hardy cologne for only $10? Lol a lot of stuff, but never find what I'm looking for.

I love this store because it's so insanely cheap and they have decently fashionable jewelry, purses, and dresses. However, the one missing star is due to a lack of organization - clothes are shoved and tucked into racks *everywhere* and you'll constantly see the wrong sizes mixed in with your size. Additionally, items are misplaced in categories too, I found pants, bras, men's shirts, and baby stuff all along the dresses rack. Sigh.....it just makes it very difficult to look through and makes you wonder how many items you're missing because they're somewhere else in the store. But anyways, back to the good stuff, their home decor is really trendy and decently priced. I like the variety of bath and bed items, and inventory seems to change out frequently enough to be different every time I visit. Overall a great store - you just have to be willing to really really look and dig for what you want! read more

My wife and I were at Burlington's tonight. At the register the employee asked for a phone number for return. I said, "no, thank you". In a very upset and unpleasant tone he responded, "well fine, you know it counts against us when we don't get phone numbers". For one, the attitude is not necessary, but for two, if that is truly their policy this is an executive/managerial problem. There is no reason a store needs my phone number unless I am ordering something. A phone number for a return? Nah... I'll bring a receipt or gladly be out of luck. My desire to not provide a number be counted against an employee.... that's obsurd. The only thing that should count against him is his attitude. read more

The busiest time of the year and they have the slowest cashiers working, and only 3 when probably all registers need to be running. Hire some people with a sense of urgency! I was in line for 25 min and one cashier was checking out the same customer the entire time. Talk less and move faster. Not worth it, I won't go back. read more