My name is Shara Sowell; my husband's name is Ronnie Sowell. We rented a tuxedo from the Lakeland…read morelocation for an event on 10/25/2025. We rented from MW in the past, it was a tuxedo rental as well, I believe it was around January 2023. That rental was perfect, and we referred the Groom of this wedding to MW, due to the service and quality we received in 2023. He was looking at other places, and we kept pushing him to give it a try, which turned into regret. This referral has left us frustrated and embarrassed. When we went to get fitted, the service was okay, it was very busy and hot, but the person who fitted us was attentive and polite. We understand that it's "wedding season." We picked up the suit Thursday 10/23, and tried it on at home, we didn't try on the shoes, because they were the same shoe and size as before, and his feet had not grown, looking back, I wish we would have tried on the shoes. The suit fit good, so no adjustments were needed there. On the day of the wedding, it was like one thing after another. Let's start with the shoes, the side of the shoe where it meets the sole was broken, so a hard piece was sticking into my husbands heal. He could barely walk without limping and standing through the ceremony on a broken shoe was excruciating. He had to take the shoes off immediately, and had to wear sandals for the entrance celebration, so he didn't match the wedding party at all. Next, the pants. The adjustable waistband was absolute trash. It tightens up for a second and then the pants slide out of it, which causes the pants to be too big and fall down! My husband was able to hold onto his pants, thankfully. But the groom was not! He already has a limp when he walks due to health condition and the pants slid out of the metal clasp as he was WALKING DOWN THE ISLE!!!!! I'm sure he will be reaching out when he's back from his honeymoon. Lastly, we can address the quality. My husband's blue jacket had a few spots where the threads were coming up creating holes in the jacket giving it a frayed look. And his "hemmed" pants were done so poorly, the hems were coming undone on the bottom of the pants. Like I said, it was a complete disaster. When I returned the items on Sunday, 10/26, the store wasn't very busy. The salesman who took my items back was too worried about his next sale to speak with me about the service I received. He was speaking to a group of men about cologne. I asked him if there was a way to speak to someone or to leave a rating/review on the rental. He said " you can rate the person who fitted you, but not really on the rental it self." and then he walked off. I would have rather spoke to someone in person about the issues, versus this. I really hope you take this review seriously because the rentals we received from MW completely ruined someone's special day and that's sad. As a company that advertises " you're gunna like the way you look, I guarantee it." We were far from that.

We were in a rush to find a nice, affordable, casual men's suit jacket and after hitting up…read moredepartment store after store, we were very upset that there were none to be found. I mean, how hard is it to find one in a modern city? Surprisingly hard. Well, we ended up at Men's Wearhouse which we normally associated with higher end clothing after buying our sons' suits there many years ago. (We just wanted a jacket, not an entire suit and didn't want to be pressured into a big sale.) From the moment we entered, we were treated with respect and all the workers there were great. We told them exactly what we wanted and that we needed off the rack, we didn't have time for alterations - they had a jacket that fit my husband perfectly, in the exact color. We also told them we needed dress shirts and ties, they immediately ran off, grabbed suggested colors and put together two looks that were perfect. They were not colors my husband ever would have chosen on his own, but he loved them immediately. Best of all, it all came in at our budget - without knowing it. Also, they still had my phone number in their registry from a decade ago, so we got a small discount on top of that. They packed it all up for us and it came home without a wrinkle. My husband wore his outfit quite a bit on our vacation and received quite a few compliments. We are very satisfied with Men's Wearhouse.

omg this store was the cutest ever. the saleswoman was so nice and personal and really helped my…read morefriend and i pick our clothing and explaining the store to us as we are first timers.

From the owner: 5th and Hall is the intersection of classic American style and current streetwear. The clothing…read morestore for the men and women who are stylish but individual; respect tradition but make their own rules.

I had no problem with the staff. The employees welcomed us inside the minute we walked inside. The…read morestore itself had better days. The staff was doing what they could to keep the rain water dripping from the roof from falling on merchandise or the floor. They were handling the problem as they could. At one point my date asked for help trying to see if they had anymore Ghost shirts and the madam went to the backrooms and found one. Great service and that's why i don't take stars from them. Hopefully the mall fixes the damaged roof in the future.

It's ok, as far as Hot Topics go. The Kid is a Hot Topic kid so we find ourselves here every time…read morewe're at the mall. This location seems to be lacking a lot of merchandise. Anytime we see something advertised, they never have it. It doesn't appear that the items have already been purchased, just that they were never there to begin with. But, we still always seem to spend a bundle when we're there. Hot Topic has changed a lot since I was a kid, but they do have some great anime merch, Sanrio, kpop and other goodies.

I'm so grateful for the alterations team. Ladies you did a fabulous job on my challenging dress…read more. You help make my day very special. Thank you for your hard work!!!

From the owner: Formal Wear, Tuxedo Rentals, Wedding Suits, Quinces, read more