I'm not sure of the names of these employees as they never turned in my direction enough to get see…read moretheir name tags but it was around 3:45pm on Sunday Nov 9th, my 5 year old and I walked in and up to an employee to ask if he could use the restroom. She ignored us and didn't say a word and then there was another employee in the next aisle over who looked at her coworker (without acknowledging us) and said "I just mopped in there, it's probably wet." Again neither of them said anything to us for about a minute until I said "so can he use it?" With my son clearly next to me wiggling in distress and this lady who had not said a single word to me or looked in my direction said "well she just said she mopped it and it's wet" I stood there in disbelief for a second and said "so that's a no?" And neither one of them said anything to us. I walked out saying "wow you guys are really weird for that" I actually usually buy all of my shoes from famous footwear but I will never be stepping in this location and probably no other location ever again. They should not be retail employees.

The customer service here is great! My husband and I came in today while walking around lakeside…read morevillage and were greeted right away and asked if we needed any help. Super friendly staff and lots of shoes to choose from.

Super friendly. Very chill. Great selection. The shoes are pricey, but that's due to the brand and…read morequality of what they sell. Men's and women shoes. They sell a lot of work shoes. Staff was incredibly friendly. I'm happy to have gotten some good shoes!!

Their employees are constantly going to smoke right in front of the laundry area next door. Today I…read morehad only been doing laundry for about an hour and a half and two employees (one male in jeans and a blue polo and one female in a long green dress) came out of the shoe store at least FIVE times in that short amount of time to smoke. The female mostly stayed near the alley but it's still too close to the laundry doors. The male paced several times back and forth between the alley and the convenience store, right in front of the doors to the laundry room. Nobody wants their freshly cleaned clothes to smell like cigarettes. Plus, every time I've ever been in the shoe store (at least 7 times in the last 2 years) looking for shoes, nobody has been very helpful and they've been kind of snotty. Maybe they were judging me based on what I was wearing? I'm not sure. But the selection is limited and I don't appreciate the elitist attitude of the employees. Not everyone is going to be all dressed up just to go buy a couple pairs of shoes. This is Florida after all. And someone needs to tell them to stop excessively smoking in front of the laundry room area. It's disgusting and totally inconsiderate.

I have always enjoyed visiting this store. Everyone always says hello & make sure that you are…read moretended to. The team takes pride in what they do and they answer any questions that you might have. It's a superior experience in their store, while shopping Lakeland Square! Thank you for treating your customers like friends & performing for your brand!!

Took my daughter here for huaraches. They had the most options of all the shoe stores we went to…read more Angel Terrel was so helpful and knowledgeable. Also very polite! We walked in just before closing and he still made us feel welcome! The store was clean and organized even though its nearing Christmas and the mall was super busy. They were out of womens 9 1/2 but with free shipping to our home the huaraches will be here in 3 to 5 days! We will definitely be back to take advantage of the free membership Angel recommended. Each time you reach $200 you save 20!

If you need or want advice on good walking or running shoes Fleet Feet is the best place to go…read more I've come here to get my feet measured, they'll track your gait as you walk and help you find a couple shoe options that should work best for your anatomy and goals, and each of us has different ones so it's not always easy to find the best option. They're always so nice when visiting, and beyond athletic shoes they have a lot of other athletic wear from name brands like Nike, LuluLemon, Vuori, OnCloud and more. They even have snacks to help fuel your workouts like protein bars, energy chews and other things. It's a one stop shop for your running & walking needs. Of course, many of the items here are pretty pricey since it's a lot of big name brands. But they do have occasional sales and the evaluation for fining the right shoe & brand is worth the trip in itself. They are also pretty involved in the local community, hosting events here and there, run clubs and combo events with other fitness businesses in the area which is pretty cool.

Took my family in to get everyone shoes. We wanted to start running as a family. Spent an hour in…read morethe store no one bothered to speak to us. Associates help customers who came in after us. But no one bothered to help up. We were planning to buy five pairs of running shoe. In the end we left with nothing. Horrible customer service, I will not be sad to see this store close.

personalized shopping without pressure. great choices and plenty of new items. I also appreciate…read morethe sales rack to help increase my limited buying power. thank you.

I was recently in Florida at the beginning of the new year and stopped in this awesome boutique!…read more The service was so good and the selections are amazing. the lady helped me find 2 cute outfits and shoes and accessories . she even kept my bored husband busy and showed him a comfy chair to sit on !! I will be back and online !

Reasonably priced... they had exactly what I was looking for and Customer Service was good...I will…read moredefinitely return.

Selection is fair. I like that they have rocket dog flip flops. I was under the impression this was…read morea B1G1 1/2 off all the time but that's only a sale they have a couple of times a year.

Stopped by this outside mall as the alternative stop instead of crowded Bonnet Springs Night Event…read more Initially this reminded me of Shops at Wiregrass in Wesley Chapel. I think it's a little bit smaller but similar layout and stores. What I didn't like the most is how dark it was. I don't think that's so safe. It was early enough to where there was at least two more hours of shopping before stores closed yet really dark. It's been about 10 years since I've been here, and it seems to look about the same as that time. They did have a Christmas tree in the center. That at least brightened the place up a bit. The stores off hand that I recall where Bath and Body, Kirkland's, a boutique with country ware, a Thai restaurant, a Vietnamese restaurant, BD's Mongolian BBQ which I was surprised to see, & a Grillsmith. They also had a movie theater and a book store. Those were some of the stores off hand. There were also a handful of empty spaces. The parking was free along the inside of the mall street parking where we parked. The Best Part Was Seeing the Bloom Mural!

Nice outside shopping area right in Lakeland…read more Our whole Fam has a great time here and they have many food options. We did notice on our last trip that there were a decent amount of store fronts now closed, hopefully other will come in soon and this isn't going to be another half full shopping center. We would really miss going here. They have a movie theatre, plenty of food choices from semi affordable to less affordable and a decent amount of stores to peruse through. Most of the stores are your basic chains, but at least you can have a nice walk outside with nice scenery while you walk. They had a huge Christmas tree, great for a photo op. The only thing this place is lacking is for a more trendy or niche/boutique stores that would sell non dept. Store/Mall items. You know something different!!! If you want to have a nice walk about while you shop/eat then check this place out, it's good for a day out with Fam for sure!!!

Have had several items shined and fixed at this location. Very nice people! Love that dad is…read moreteaching his daughter the ropes of the business! Would highly recommend!

By far best and most comfortable work boots Free lace…read morereplacement and clean+oil Excellent warranties