The sign said open, but then the second we walked in I don't know who this lady was but she seemed…read morelike to be the owner and she goes. Oh we're actually close, but I guess you could browse very unwelcoming and very rude saying that she had a private event, but there was literally two people there so really were about the private event if you don't want people to walk in, change your sign to close because that little poster outside did nothing

I have shopped with Scout and Molly's Pike rose location for several years now. I tend to go in…read morewhen I am getting my fairy hair done, but I always leave some extra time to look around. They are constantly changing what they offer, and they have a good selection of statement pieces. The sales staff has a good balance of letting you browse, and being helpful with suggestions. They are on top of making sure that you see the cute things that could complement what you're interested in. It doesn't come across as high pressure, it comes across as: "I see that you liked this floral skirt, we have a similar skirt that isn't floral, and we also have two different blouses that match that floral skirt." (I like having those options.) The prices tend to be reasonable, with some things a little high and some things amazing deals. The dressing rooms have a chair in them, so I'm not trying to balance like a stork and try things on. They always package things nicely when you check out. Tissue paper and a sturdy bag. Definitely would recommend.

Gap clothing is well made and stylish. I am a fan of the adult clothing and the children's brand. I…read morereally like the Pike and Rose shopping center store. It is always well stocked and the people who work there are so kind and helpful. Today, I browsed both sections of the store. At least, five salespeople offered me help and made sure I got what I needed. Daniel, was kind enough to offer me a shopping bag, when my purchases were overflowing my arms. Well, the lucky recipient of todays purchases was my youngest granddaughter. So, she will be spring ready. I will be coming back to Gap for myself. Thanks to the Gap store and all of its wonderful employees.

This store does not live up the the area it's in. The adult side was small and had a small…read moreinventory and blah displays and layout, especially given that it was a seasonal change time and should have been lively with spring colors. Not impressed.

J.Crew Factory store just opened in Congressional Plaza. I was pleasantly surprised to find high…read morequality clothing with a substantial discount to their brand stores. There were plenty of salespeople to wait on customers and help them find items they were interested in. They had some beautiful sweaters, cute jeans, and well dressed manikins to give you style ideas. The store was well organized and had one side of the store for men's clothing and the other for women's clothing. I made a mental note to go back and try on some of the cute, high quality clothing.

My wife and I had some time to spare while our daughter was at a play date. We visited this…read morelocation for the first time and Andrew made the experience well worth it. He was attentive helped with sizes and made rocomendations. I was pleased with his eye for fashion and he did it with a smile. It was well worth stopping by at this location. Thank you for hiring a exceptional employee. This is what you call EXCELLENT CUSTOMER SEVICE. Great job!

10/10 shopping experience, I got this really cute green top and the employee was very nice. The…read morefitting room was great. When I checked out she told me there was a raffle thing so I picked out a random paper and won a $25 gift card!!! Also the shopping bag that she put the green top in is this really cute tote bag that I now use every day.

My fav store. Shopped For my euro trip I got so many compliments. Customer service is amazing…read moreespecially the owner . He is very personable . I live at pike and rose so I always stop by

6.9.23 This location…read moreis located in Pike & Rose and is one of the largest in the DMV area that I am aware of. It's two levels. I don't shop here often, but was in the area to have dinner and was killing time beforehand. It is located right next to the garage which is convenient. They have a lot of tank tops and neutral colors. Unfortunately the quality of the material is on the cheaper side and I don't think it would last long. Also don't like that most of the laundering instructions say that they can't be tumbled dried. I typically don't purchase items that have to hang or line dry unless I really it. I found and purchased a black top that was on the dressier side. Their styles are fun snd tailored to younger clientele so I am a fan, but likely won't shop here often due to the quality and laundering instructions.

H&M is a great store however this location seems to be impacted by a sewer smell. I have heard and…read moreexperienced this before at Pike & Rose. I know it's not just the heat but obviously that doesn't help either. My rating is due to the smell.

Miriam and Kamila . From start to finish, it was exceptional…read more They listened to my concerns, provided clear and helpful information, and although I did not get the buy one ,get two free offer, I was satisfied with my purchase. The friendly attitude and commitment to making me feel like valued as a customer, two ladies made sure everything was resolved quickly and smoothly. Every interaction was handled properly.

Service has been pretty good, great deals on suits and Dre's clothes, including shoes, but it's hit…read moreor miss.

I am pleased to say that I had a 5 star experience here at the Rockville Road Runner Sports, and it…read morewas all thanks to Nazar. I bought a pair of shoes a week earlier at the Road Runner in Arlington and came in to exchange them as they didn't have enough arch support for me. Nazar was able to find me some great stability running shoes. He also broke down the pricing for the VIP membership to me in a way that made it easy to understand. After looking at my receipt, Nazar noted that the Arlington branch hadn't included my military discount when I bought my first pair of shoes. He was able to rectify that. I'm very happy with the shoes, and was very pleased with the customer service I received from Nazar.

Buyer Beware of VIP Program! I bought shoes over five years…read moreago at Road Runner Sports in Rockville. They have a VIP program that charges your credit card $49.99 every year (oddly, I did not see this charge before 2024 so I can't say if I was charged this before but have confirmed for past two years). I wasn't aware of this $49.99 charge and have apparently been charged annually for the past five years. I learned this when I was able to scan for reoccurring charges on my card. I called the company in California and they would only give me $45 dollars back. Talk about a scam. Please check your credit card statements--seriously. Save yourself the money. What's more concerning is that the charges continued even after my credit card number changed, meaning they were able to update my card information on file under the disclosure agreement you sign when you join their program. P.S. Rent-A-Center does this same scam job as well. As I had the same issue when my appliance broke and had to rent something for my home. they did the same thing with their "VIP' program. Except theirs was monthly of $33!

Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.