Ladies and Gentlemen, meet my new dentist.
Getting a new dentist is quite possibly the worst process ever. Does one rely on co-worker suggestions? Online reviews? Insurance? Close your eyes and point? Then, once finding one, the first appointment is always a daunting task. And who could forget all of the worries going into it -- hearing negative news, having a rough hygienist, and/or (the worst of all) having to go back soon thereafter for more treatment. Yuck.
I had my first appointment here today, and it was awesome. Yes I was worried, and yes I went out on a limb, all close-your-eyes-and-point from a list of dentists in my network, but I think I got lucky.
Totally in love with their new-patient process. They were very kind on the phone, accommodating, and sent their form packet to me in the mail to avoid having to do it in the waiting room day-of. Total time saver and allowed me to have time to collect all the info it needed. Also got a phone reminder the day before, which was nice.
Once I got there, it was smooth sailing. Went straight in and got to work. X-rays, dental exam, cleaning, and the doc's visit. I was comfortable and pain-free the whole time. The hygienist (whose name unfortunately escapes me right now) was an obvious veteran. She talked me through each step she was taking and asked me how I was doing just often enough. What I loved most was that she spent the time to educate me throughout -- better methods of flossing, why some people are missing teeth from childhood, what TMJ really is and preventative measures, and even a few diet tips concerning sodas and coffee. Straight-up the most "helpful" cleaning session I've ever sat through.
Dr. Burlison was equally as helpful. He actually joked that he wished he had something to give me a hard time about, but gave me a clean bill of health. We chatted a little bit, he checked me out, and I was off.
I can't believe I'm going to say this -- but I'm actually excited for my next appointment. Definitely recommend them to anyone who's in the market. read more