I came into that office nervous and afraid. I've always hated the dentist but as I had two broken…read moreteeth I knew it was time to get it taken care of. From the moment I stepped in, Priscilla at the front desk was super welcoming and accommodating to all the (I'm sure) run of the mill questions I was nervously asking. Once I was led back and met Dr. Smith, Vanessa, and the rest of the amazing staff members, it was an instant relief. Humor, backed by information explained in a way that I always feel like I'm apart of what's happening, really made me feel at ease. 2 extractions, a couple fillings and a solid road map of where we are headed to fix my smile and get some confidence back, I couldn't imagine being anywhere else other than North Atlanta family dentistry. If you're on here looking up reviews not sure where to go, even if you don't live in Cumming, GA, this is the place.

Like many of the previous reviews, I had almost the exact same experience at this office…read more For the past several years, I've stayed on top of my routine cleanings and have never had any cavities or significant dental issues. After recently moving to the area, I needed to find a new dentist. At my very first appointment here, I was handed a treatment plan showing that 4-5 teeth needed work "ASAP." I immediately felt pressured to schedule all of the recommended procedures, which made me very uncomfortable. I did have one tooth that had been feeling sensitive, so I trusted that it genuinely needed a filling and scheduled an appointment to have only that tooth treated. During that visit, I was also told I should be using a special toothpaste and mouthwash. I was handed the products without any discussion of the cost, and when I checked out, I was surprised to learn I owed nearly $90 for them. As someone with dental anxiety, I was already nervous going into the filling appointment. After I was seated, the dentist again began pressuring me to schedule the additional work that had been recommended. I repeatedly declined, but the conversation continued until I became so overwhelmed that I started crying. I reluctantly had the one filling completed and left. A few months later, I returned for a cleaning and was once again pressured about the additional dental work. Between appointments, I had also received countless phone calls and text messages asking me to schedule it. During my cleaning, I asked the dental assistant to please stop bringing it up, but she continued pressing the issue. When I said I didn't want to discuss it further, she asked if it was because I couldn't afford the treatment. She then brought the dentist into the room, who warned me that my teeth would continue to decay and that if I couldn't afford the work now, it would only become more expensive later. I left that appointment in tears for the second time because I genuinely felt like I was being bullied into dental work that I wasn't comfortable agreeing to. Eventually, I had to block the office's phone numbers because the calls and texts continued for months after my first visit, asking when I would be scheduling the recommended procedures. To touch on something another reviewer mentioned, I was also repeatedly encouraged to discuss braces/Invisalign after declining multiple times. I plan to seek a second opinion from another local dentist, but I have no intention of ever returning to this office. While I can't speak to whether the recommended treatment was necessary, I can speak to how I was treated. I never felt like my concerns or boundaries were respected, and no patient should leave a dental appointment feeling pressured or in tears.

I've received very good care here. And good advice I think. I especially like my dental hygienist,…read morebut I had a cleaning with different one once and was disappointed. Good news is that my hygienist stepped up and redid it for me!

I've been a patient at this location for 4 years. I had a cleaning scheduled in 1 week. Due to…read moreunforeseen circumstances I requested to be rescheduled. NADA until March - hello, it's the beginning of October. Courtney, the arrogant scheduler NEVER even offered to put me on a waiting list. Not until I asked about it - then she said "I can put you on it." Snobby, zero customer service, shame on you. Young lady, you should not even remotely be in position where you interact with people. SMH Not ever planning on going back.

The dentist is not meant to be an enjoyable experience so when it's not so bad, it deserves a good…read morereview. The ladies at Bragg Dental are very friendly and accommodating. They do a good job as well. My teeth feel so clean and fresh when I leave their office. I'm not afraid of the dentist anymore.

I was experiencing some sensitivity in my teeth and they were able to get me in for exams within…read moretwo days. I had asked for a cleaning too but because of the COVID cancellations they didn't have anything available until October. When I arrived, they had remembered I wanted a cleaning and someone had cancelled just before I walked in so they were able to squeeze me in! On top of that, their staff - literally EVERYONE, is so nice. I really enjoyed my experience there and plan on going back.

First of all, would like to give credit where credit is due. The dental staff were kind,…read moreprofessional, and did a good job. However, the reason that I'm only giving this business a single star has nothing to do with their dental care, and everything to do with their business practices and their business office. In short, I had questions and concerns around some issues with billing. I tried -numerous times- to call and speak with the billing department and/or a manager. Over 6 times, at least. I would either get a recording where it instructed that I leave my name and number (which I did) for a callback, or I would speak with the receptionist who would inform me that the business office and/or a manager were unavailable but would get back to me. But they never did. Even though in later calls, I told the receptionist that my calls were not returned - and she promised they would be. I also gave them my email, on the small chance (not likely, many businesses have successfully called me) that the phone number was not working. I got my bills emailed to me, no issue - but no responses to my questions. It's unfortunate that I had this experience, as I said the dental staff were nice and fine. But I will not be returning, nor can I recommend the business to anyone due to the issues I had reaching them to discuss my bills (which were never resolved... in the end, I paid them, because I don't want a mark on my credit). Extremely unprofessional, in my opinion.

The Team at this location runs a clean and mean ship. They get you in with all your teeth problems…read moreand get you leaving through there doors whistlin dixie. I personally have had my problems with my teeth and ever since I started going to this location my life has been feeling much better. Set your day up to wait to get in because their clientel is growing due to there professionalism. Its hard to wait sometimes but what helps me get through it is knowing my teeth will be treated by people who know what they are doing. Get your teeth looked at and if needed treated here, you will not regret it !

Dr. Miles is a very skilled professional who cares for her patients like family. She recently…read morestarted her own practice after working in Oakwood. We were her patients there and followed her to Cumming. She is offering a nice incentive for new patients. We highly recommend her and her team. She's located not too far off of Exit 13/GA 400.

Dr Miles is great! Highly recommend this practice for anyone looking for a great family dentist!read more

Pain free, professional, kind and caring dentistry at Bryan Family Dentistry. After a horrifying…read moreexperience at another dentist, Bryan Family Dentistry was recommended to me and I wish I had come here first. I am still dealing with issues from the other dentist.

Dr Bryan and his staff know how to provide excellent care & service to their patients. I have been…read morewith them for several years and they always have great attitudes & never try to push a service that isn't necessary.

Terrible. As first time patients, my husband and I came for a basic cleaning. This cleaning was…read moredone by temporary hygienists because the practice was sold from its original, amazing owner to a new dentist who cannot keep staff. The cleanings were subpar at best. We were charged $700 for two cleanings, gouged for every nickel and dime and charged for things that we never asked for. Thank goodness Jaime at the front desk had the foresight to make it right for us. She did refund what she could and give us a discount for our troubles. The office is so disorganized that two weeks later I got a call stating that they refunded the entire balance to us when, in fact, they did not and only refunded what we were owed. This office is a mess, do not recommend.

Worst experience at a dental office ever! On the website they still show only the previous Dentist…read moreand staff but not what you get when you get there. Front desk receptionist was very friendly but beyond that x-rays will be slow and painful, Dentist comes in and immediately points you in direction for costly treatment with minimal exam. Went in for regular cleaning and was told I needed a deep cleaning but didn't receive one but was still charged for one. The cleaning itself was mediocre at best. Got more water on my face and running down my neck than I did in my mouth. Didn't fill like a thorough cleaning much less a deep cleaning. If you're looking for a new dentist, I strongly suggest you keep looking and don't waste your time with this one.

Great service. Funny and relaxing staff. They use great technology to quickly and easily map out…read morethe problem some devices I've never seen before.

It's been almost 10 years and we still love Dr. Carpenter…read moreand his amazing staff! The waiting room is so nice and relaxing with a gorgeous water feature I always feel like I'm going to a spa. The staff is so helpful from the office, to every dental hygienist and of course Dr. Carpenter is so patient and understanding. It's clean, everything is well stocked and we've never had a problem. They have the latest tech but a very personal family first bedside manner. Dr. Carpenter is always great about answering any questions or concerns. He handles everything with such a calmness. It really could put anyone with a fear or anxiety at ease. We love that we can schedule all of our cleanings together kids and adults! After so many dentists, problems and issues before the last ten years have really been great and made up for all of the drama from other places!

Always the best service! They are very friendly and I have been going for years. I always recommend!read more

Jordan Denistry IS very good, Staff will answer any concerns the patient has, they had told me…read morelast teeth cleaning to buy a Philips Sonic Care which I did, Teeth and gums at this cleaning were much better resulting in less work for the hygienist which was good for me! There prices are very fair, Office is beautiful and very clean,

Dr. Stan Ryals has been our expert dentist since the 1990s. Be-annual cleanings, dental implants,…read morerepairs.... All excellent. Dr. Ryals and his office and technical staff are professional, kind, efficient, and very friendly.

They are ok people are nice Tough going to dentist when you have no insurance. Odd office space…read moreand doorway or made for a wheelchair