AAA refused to tow my car because it was too difficult to extract the car. The ball joint broke, so…read morethe car could not be driven onto the lift. Because of where it broke, I ended up parallel parked on a busy city street. I called Robert and he gave me a quote upfront and set up an appointment for me to get my car towed the next day, first thing in the morning. It was not an easy extraction. The wheel had to come off and the car had to be towed out at an angle. But Robert made it look easy. I highly recommend using Hi Tech if you need a tow out of a difficult situation.

Robert provided the most professional service at a such a great price. He was kind, patient and…read morevery understanding. I have never had tow service anywhere close to as great as this was. Excellent from start to finish. I'll be recommending him to everyone I know.

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

Local guy who knows his stuff and won't steer you wrong on what your car needs…read more In short, the kind of business everyone always claims they want to support

Don't waste your time or money! These jokers wasted an hour and a half, and charged me forty odd…read moredollars just to look at my car. The quote they put together was even more of a farce. $3000 for tires and a control arm. The best part, they couldn't even find tires that matched my existing Michelins and I'm running 17s." They also wanted $800 for a hose, what a joke! Well even the stealership gives you better service than this and they at least have courtesy vehicles and nice coffee. Stay far, far away from this pack of thieves! Also, and this is very important, they adjusted my seat and steering wheel while in possession of my car. That's like groping a man's wife.... Can I have my money and dignity back?

Ed was fantastic…read more I was buying a hybrid car out of state and contacted him for a pre purchase inspection. He was incredibly responsive and said he could get an inspection done within 48 hours. He got it done the next day. The inspection was extremely thorough. In addition to providing a written report, he summarized his report over the phone and took me through the few things he found. His price is less than the national chains charge and he provides a better product. I would recommend him extremely highly to anyone buying a used car.

Just to echo nearly everyone else here. I'm buying a car out of state, and, even though it was at a…read morereputable dealer, was not fond of buying from pictures only. I called Ed at Auto Critic of Western PA, and he was friendly and responsive. The price was, I thought, extraordinarily low, and, as soon as I gave the all clear, he went (on a Saturday, even) out to the dealer to test drive and evaluate the car. I was able to use his report to get the dealer to do some repairs. The process with him was easy and fast. What more could you want?

I can't say enough about how nice, honest, and skilled Rick is. I had a unique brake incident on a…read morerainy Saturday evening and Rick face timed with me so I could show him the problem, then on Sunday morning he picked up parts I had ordered at a nearby parts store, brought them to the parking lot I broke down in and proceeded to spend the next few hours patiently completing a rear brake job that even though he didn't have the exact specialty tool my VW required, he persevered and did just a great job! If you need roadside help and he's available, don't bother calling anyone else.

Got locked out of my car. Called roadside and was told 1 1/2 hrs until someone arrived. The…read moresavior to my day showed up within a half hour and quickly unlocked the car. Super nice...super helpful. Even made sure the car started up before he left. Would recommend this company in a heartbeat.