I had Richard conduct a chimney cleaning and inspection on a home I was selling. He did a good job…read morein a timely manner. Because of this I hired him to come to my new house and clean the chimney prior to having a new wood stove installed. I guess I have a difficult chimney to clean as he refused to do any work on it and gave me an attitude for making him drive 35 minutes to come to my home.

Hired this firm to do an "inspection." He spent less than 10 minutes at my house. Never got up on a…read moreladder. Spent 3 minutes in the basement and charged $125! What a rip-off! I had someone inspect AND SERVICE my furnace--took an hour and they only charged $90! Try someone else for your chimney work. I question their ethics and competence.

Chimney Savers saved our chimney and roof, accomplishing some necessary repairs expertly and…read moreefficiently and adding a stainless steel cap so that it might be a while before we need another visit -- at least to take care of the problems they fixed! Great service and workmanship, accurate estimate, and great communications: they showed up when they said they would and did the work in the time they projected. Highly recommended.

Employee from here nearly caused a massive accident today on my drive to work (9/24 8am). Cut off…read morethe car in front of me along with the 2 behind me so quick that they spilled items from the back of the work truck all over the road before taking off. We all slammed on our breaks to a complete stop. Car behind me had to come up on my side to avoid slamming into me. I've seen wrecks in front of this place before, I'm assuming this is how they happen. These people should not be out driving around let alone working on people's houses. I will make it a personal mission to dissuade anyone from doing business with these dangerous fools. The driver in question is lucky I was on the way to work, all I'm going to say.

Dereck Bouchard and his team provided an exceptional service and product. They sealed 2 miles of…read moreasphalt in Wolcott at a competitive price and with a meticulousness exceeding our expectations. I think every crack along those stretches of road were sealed as well as the sides! Excellent to work with as well. Highly recommend this company!

Would not recommend! Hired Don to do a job and he never showed up. When I followed up with him I…read morewas insulted and called names. He will respond negatively and get honest reviews removed rather than take feedback!

Don really came through for me. I was having a hard time finding anyone available to do the foam…read moreinsulation on the skirting of my tiny home. All of Don's employees were also already backed up, so he stepped up and did the job himself! In addition to his awesome service, his fee was less than any other quote I received. I very highly recommend 802 Foam guy. Thanks Don you rock!

I'm updating my review because I received an email from Keegan, the sales and operations manager…read more He investigated why the initial estimate was delayed after seeing my negative review. Keegan seemed sincere in his effort to follow up, even though it was months later. Mistakes happen at any company, but how a company resolves issues afterward is important. Keegan emailed me with the long-delayed estimate as promised. While it was late, I appreciate that he completed his obligation to contact the customer. It's easier to ignore mistakes than take responsibility, apologize, and learn from them. I'm open to getting future project pricing from Vermont Frames and potentially working with them in the future. I will update how that goes. I'm changing my review to 3 stars due to Keegan's willingness to figure out what went wrong and then follow up. He deserves 5 stars for that follow through.

I had a post and beam house designed in winter of 2021, the frame built and installed in fall 2022,…read moreand the house was completed fall 2023. I have been living in the house for a month. My overall experience with Vermont Frames is very positive, with a few caveats worth mentioning. If I was to construct a home all over again (please, no), I would do business again with Vermont Frames. I hope, and have confidence, that their work will last my lifetime. The design process is lengthy, but thorough. I worked specifically with Rye, who answered a litany of questions about effectively everything I could think to ask. Rye was extremely patient, and always gave us a wealth of well sourced information that would address all of my questions. He was transparent in describing all of the phases, both for billing and construction, and costs that the project would entail. Vermont Frames had done work with my GC before, which simplified the experience a bit. We first started with a house design, which we made alterations. The design firm that Vermont Frames worked with was competent, and their structural engineers were quick to vet and validate requested revisions. After purchasing the plans, and putting in the necessary deposits, we were given a timeline for milling, and installation. Deposit payment is necessary prior to being put on the schedule. Of course, the construction was ordered during the height of Covid supply chain issues, and labor shortages in the state. Furthermore, construction on the project was delayed due to one of the worst mud seasons the state had seen in decades. Ultimately, our frame was installed one to two months later than expected, but largely due to unforeseen circumstances that plagued more than just Vermont Frames. Vermont Frames was open about the timeline whenever I inquired, despite it being an unfortunate situation. I don't attribute those hiccups to Vermont Frames. Actual installation was wonderful. Once the date was confirmed, their installation team was on time, and actually installed everything in less time than was estimated. Vermont Frames is very clear about the schedule of work, and prerequisites that must be completed prior to your scheduled installation date. Things I wish I knew: - Their design partners are just okay. They're good plans for overall guidance of the project, and the the homes themselves are beautiful, but many details in the plans are just not realistic. These details fall outside the timber frame construction, however (my plans, for example, contained non-standard sized appliances for the kitchen, and made it nearly impossible to have a sink centered under the window - shame on me for not vetting the plans more thoroughly!). Plans cost a few thousand dollars, and revisions a few hundred in billed labor, as billed by the design firm. - I wish I knew more details about the craft of timber frame construction beforehand. Mortise and tenon joinery, the process of timbers checking over time, actual impact of SIP r-values to the overall insulation of a house, etc. Ask all the questions. They arrange to make completed projects viewable for customers, or at least did for me. Ask if this is possible, and see the work in person. I probably would have foregone some of the bells and whistles, and gone for others, if I saw them in a completed structure beforehand. - The SIP work being done in tandem with the frame further simplifies things, but the cost of this work is significant, perhaps even more so than the timber framing itself.

We were very pleased with the work Jarrett and his team did when replacing our roof. They began the…read moreproject when scheduled and finished the bulk of the work in 4 days. They kept a neat work sight and left the area clean and tidy each day. Pricing was competitive and the service was of high quality. Jarrett was easy to reach and responsive. An excellent experience across the board. We will definitely look to them again for any future roofing work.

Appears to be out of business as reported to me by another area chimney firm. Happened some time…read morebetween the beginning of July 2019 and the last week of the month when I couldn't reach anyone to confirm an appointment for which they did not show. (3-stars because I had to select something.)

Fantastic service by John! He was pleasant , professional, friendly, knowledgeable and taught me a…read morefew things about my chimney! See ya next year, John!

Jim Despres and his crew are the best! We appreciated working with them. They did fantastic work…read moreon our site from beginning to end. The finish product was nothing short of fantastic and they were great to work with throughout our project. High recommend.