1. Chimney Savers

    1. Chimney Savers

    0

    Randolph, VT

    Chimney Savers

    4.5 (35 reviews)
    Closed 8:00 am - 4:00 pm

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    Reviews With Photos

    Thelin Wood Stove Installed
    Cheryl W.

    Chimney Savers did a great job! They hooked up my Thelin stove and installed new pipes in the chimney. The technicians were always on time and professional. It just takes a minute to get onto their schedule - but was well worth the wait. Great Job. I would recommend.

    This is a photo of the fine job Chimney Savers gave us so my family can stay warm this winter.

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    10 months ago

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    Paul B.

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    3 years ago

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    2 years ago

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    5 years ago

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    3 years ago

    Quality service... showed up when expected... pleasant...professional...personable...fair price...good value. Don't hesitate.

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    5 years ago

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    6 years ago

    We have two very skilled professionals from Chimney Savers. Trustworthy. Thorough. Extremely knowledgeable. Highly recommend.

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    6 years ago

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    Paul B.

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    5 years ago

    Great service. Great people! I feel so much safer knowing that Chimney Savers has taken care of the chimney.

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    7 years ago

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    6 years ago

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    Paul B.

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    10 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    13 years ago

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    10 years ago

    The best service in town! Really helpful group of guys and I haven't been smoking this hard in years! Stoked!

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    Ask the Community - Chimney Savers

    Review Highlights - Chimney Savers

    Chimney Savers and certified inspector Mike Hall was friendly and extremely knowledgeable and efficient.

    Mentioned in 4 reviews

    Read more highlights

    Mr Chimney & Dryer Vents R' Us

    Mr Chimney & Dryer Vents R' Us

    (140 reviews)

    Mason and Phyllis are very nice people, but they don't seem to be at all knowledgeable about…read morechimney maintenance and sealing. I had them out around 5 or so years ago to seal the crown of my chimney. Not knowing anything about it at the time of course, and based on their reviews, I fully trusted them as to what material should be applied for that purpose. Mason applied several tubes of Alex Plus caulk to the chimney crown. I was a little surprised they would use caulk, but then they were the "experts" right? They said this stuff will last 40 years, no problem! Your chimney is now fully sealed and protected! A few days ago I went up to inspect the chimney crown. Not an ounce of that caulk remains. Nada. Nothing. It's all gone. We're right back down to naked concrete again. And who knows how long it's been like that. So I called the Alex Plus manufacturer, and they said you should NEVER use Alex Plus for that purpose! Spoke to a chimney sweep, who said you should only use elastomeric sealants specifically made for chimney crowns. He was surprised any 'professional' would do something like that. Obviously, they didn't know what they were doing. Or what kind of sealant really should have been used. But they were nice. So $300 down the drain. Don't make the same mistake I made. Find somebody else.

    We didn't actually use their service since they had since moved outside of our area, but my review…read moreis about their response. Even knowing that we'd never be an actual customer, they gave very detailed responses and advice. I have seldom ever encountered such service! If they are ever able to service our area in the future, I wouldn't hesitate to give them my business.

    Northeastern Chimney Solutions

    Northeastern Chimney Solutions

    (4 reviews)

    My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

    Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

    Chimney Savers - chimneysweeps - Updated July 2026

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