felt like they upsold me with the old "your tread is worn need new tires" bit when they didn't know they only a few weeks old. LOL. Not the case they were able to slap 2 new tires on the A6 and balance. I don't know whose cadillac is this ?? Nah really reels great feels like a brand new supercharged cloud just drove me to work.. these guys took care of me I'm stubborn and hard to deal with but they was able to get thru and I'm happy !!! read more

Burt Brothers is my "go to" shop for tires and brakes. They are absolutely the best in customer service and quality workmanship. I feel like their prices are competitive and I trust their work. Thanks, Burt Brothers! read more

Wife purchased Michelin tires from Butt Brothers. Charged me $18 for premium balance weights which have always been included in the balance & mounting fee which was also charged at $85. Didn't ask for premium weights. Never heard of premium weights in sixty years of purchasing tires for numerous vehicles. There was also a Michelin rebate of $80 at the time that Burt Brothers failed to mention any thing about. Had to research myself and submitted info direct to Michelin after the fact. Our family has supported Burt Brothers over the years. No more. read more

I went in without an appointment but they replaced my two damaged tires, checked the alignment and had me out the door by noon. They even put my spare back exactly as it had been. Excellent! read more

Burt Brothers did NOT do the repairs I asked for, and they did some repair work I did not want. I need to find a better place!

I would NOT recommend Burt Brothers! I have been bringing my cars to the Bountiful location for over seven years but no more. Last Saturday they lied and cheated me in about five ways. When I went in to pay my bill they offered no opalogy or reason, just an irritation that I knew my car. I bought tires three years ago and they told me I needed them, the did a bait and switch. They gave me one tire free but tacked on a 132.09 extended warranty without telling me. They replaced my rear rotors without asking. My car only has 94,00 mikes! I felt totally scammed. I take partial blame because I didn't shop around. They both became irritated when said that. I'll shop anywhere but Burt Brothers from now on read more

Got my Cooper S in asap, new battery & trip inspection- good to go! Great service, very accommodating & professional.

Good people very thorough i would take my car there for all my needs. They make u feel like family

I need to start out this review by saying my family has been loyal to Burt brothers for decades. We absolutely adore the Burt family and have been going to Burt Brothers for everything since the time I was born. But things really started to change when Ron left the business. We'd take our cars in to get them fixed and within a week the problem would be back. Even with small things and on new cars. The quality of work has just gone way WAY downhill. But this story really takes the cake. We have this 1996 Ford truck that is on its last leg. It's a piece of junk and we know it, but we're trying to keep it around so we can take things to the dumb with it. My dad took it into Burt Brothers for a quote and within a day they quoted him for several thousand dollars. So he wasn't gonna get it fixed, but something felt off. So he took it down the street to another shop in bountiful where they said "Oh yeah we know you guys! Burt Brothers actually called us about your car and asked what we would quote you for and we gave them a quote." Turns out Burt Brothers was trying to up charge us $3000 more than what the other business was going to charge. Look, I'm a business owner and I get it. You gotta make money somehow, but Burt Brothers has just lost all credibility for my family and I. I think after having so many problems with them over the past few years this is finally the last straw. So RIP Burt Brothers! You were the best people in the car biz for a long time, but now you're slimier than all the rest. read more

I stopped to repair a flat tire. I was given a lengthy lecture about all the terrible things that could happen to me if they fixed the tire and was asked if I was interested in purchasing new tires. There is no law against fixing a tire leak; it is simply up-selling. The tire was fixed by a tire shop down the road. read more

The people working here are always nice, but the timing for services is rough. I'm sure they are short staffed but for a realistic eta on an oil change (Regardless if I have an appointment first thing in the morning or am a walk-in) it always takes 2.5-3 hours. I expect that time for a walk in during peak business hours, but for no tire rotation or air filter change, is a bit long. Especially when it takes another 30 minutes to get my keys after they said the oil change was finished and they need to just pull it up. But I will say for full synthetic it costs me about $120 here, where grease monkey charges $150. read more

7-23-25 I was told by a different local tire shop that the reason my 2 1/2 yr old tires needed replacing was due to my alignment. I bought the new tires and went to Burt Brothers for the alignment. Burt Brothers ran the test and informed me that my alignment was great. They also did not charge me. So honest, thank you Burt Brothers. read more

I was in a serious time crunch and needed a reliable service advisor. I called Burt Bros and Anthony picked up. He was able to work with my time restrictions (and had the work done earlier than expected), he offered alternatives and options. 10 out of 10 would recommend to work with Anthony! read more

Ok, these guys are crooks! My father-in-law works on our cars. Took my daughter's car to Burt Brothers to look at/recharge the AC because he was out of town. They put a piece of sheet metal behind the radiator so that the car would overheat thinking I would bring it back to them!!! Also, their oil change stickers, when you peel them off, they intentionally leave "Burt brothers" logos behind that won't come off without a razor blade, like electronics security stickers!!! Burt Brothers reached out to me. I called and talked to the manager. He denied that the sheet metal was placed there by Burt Brothers (how could he know?!?) and claimed he did not know about their stickers, BUT also would not do anything about them or where they buy them from. Business as usual for BB I guess. read more

Burt Brothers Tire & Service - Oil change stickers are designed to leave the Burt Bros logo behind when you peel them off. Super mess to clean up! - Tires Near Me - Bountiful, Utah

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If there was a Zero, I would put that down. When my friend's shop was purchased by Burt Brothers I thought I could trust them like I trusted my friend. One of the Burt Brothers, Wendel, was a friend of mine and he guaranteed I would like them. And, for as long as my friend stayed with them I could count on honesty despite the costs going up considerably. Now, all the Burt family has been kicked out of the company. Customer service is now a thing of the past. Two things. I brought my car in because there was a noise at the driver's side front tire. The manager took it for a quick spin around the block and said it was not the brakes so there was something wrong with the engine. I took it back home. I knelt down by the tire and saw a plastic guard had come loose and was dragging down the street. Got it fixed by another shop for $16.00. I bought a new set of wheels for my wife's car and had snow tires put on her original wheels and stored at the shop. As I was selling the car one of the conditions was they also received the snow tires. When I went to get them I was informed they had been sent to the warehouse and were gone. The assistant manager informed me they had contacted everyone who had snow tires stored needed to come get them. Problem is, they never contacted me. They said they did, I knew they didn't. So, I took the matter up with the District Manager who informed me they would find used wheels and tires and sell them to me at cost. That was not acceptable to me since they wanted me to pay for them again. When I pressed him he said Burt Brothers bought the business, not any liability from the previous owners. In other words, "Take a hike!" Burt Brothers has lost the meaning of Customer Service and Loyalty to Customers. I will never do business with them again and will be sure to let all my friends know to stay away from a business that values dollars more than customer. read more

Dudes at the front counter were jerks. Quoted an insane price for what I wanted done. Rip offs and rude AF!

Go in for an oil change and they will find a way to randomly hit you with a 600$ charge EVERY TIME I GO IN. company just out for money.

Replying to management: Hello Jeremy, thanks for responding to my previous review. I am concerned and frustrated at the lack of data in your system regarding my business dealings with you. As you stated, you unfortunately had no records of me doing business with you and your company. I'm not sure if that is genuine or a P.R. response to recuse yourself from any possible wrong doing. Either way, it is infuriating. To remove any doubt, I have attached my bank statement confirming I HAVE done business with you. Which includes multiple dates of services, cost and address of your store's location. As per your recommendation, I will call the number you provided to hopefully resolve this issue. I will also write a final review after talking to your associate. Thank you for your time. read more

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My son just finished school and was driving from TX to WA, and noticed his tire had a slow leak while stopped in Bountiful. I looked up "tire repair" and noticed this place was nearby, so I called them, and Brittany was very nice and said they'd take care of him. Not only did they get him taken care of quickly, but they didn't even charge him for the repair (it was a small nail). This is even more impressive when you consider they were more than likely not going to get any repeat business from us as we are not local. Thanks - it's great to see a company like this that still takes care of people! read more

Really solid customer service. Quick and efficient mechanics that don't mess around. Josh is a really kind individual who really drives a high standard for himself and those around him. This shop is a sure bet for getting no nonsense work done. read more

I have been a customer for 30 years. had many good experiences. Had them work on many cars and sets of tires. however past service has gone down. they worked on my RV and an almost new snow tire blew out. I left it for months waiting for the replacement. when I went to get the tires. they still hadn't fixed it. and said it was my fault for not calling them to remind them. taking no responsibility and saying it was my fault. they lost a very loyal and old customer. read more

We bought new tires last summer. I brought our car in to fix a nail in tire. They found a defect in a tire and tried to get me to buy another new tire. They say it's not their problem andvwont warranty it. Im very disappointed in this company and I will be taking my business elsewhere. Beware​ read more

My car needed a tire rotation, and im visiting family on a road trip. Luckily they had an appointment. I got it done promptly and the tires were dine perfectly. Nicest people , fantastic service and a great selection of tires if you wanted to get new ones. I loved the service and I will 100% be back again if I'm in the area! read more

I had a customer of ours to visit the tire shop to replace all 4 tires. He was quoted a fair amount for tires, installation, and tire insurance. Happy that UT has such a wonderful tire shop. Thank you for helping me and my customer, Mario. read more

Well two strikes and I'm done with Burt Brothers in Bountiful. After taking my car in to get the snow tires on No rim exchange just tires that were purchased at Burt Brothers and were always free to put on before . they tried to charge me $111.00 I asked why? then I asked for Chris the manager who did have corporate refund my $70 for having another company tell me I did not need new brakes when Burt Brothers told me I did. Wow Thats a total of $664.00 I should not have been billed for. People in Davis county beware of Burt Brothers I've told my neighbors and they all have said they been treated like this also and went elsewhere. Good advice read more

Came in for 2 tires had appointment showed up early, an hour past my appointment time car finally goes back. Slowest tire buy I've ever experienced. read more

Called three times to be put on hold for more than 10 minutes each time. Third time I was put on hold for 20 minutes. Finally got through and schedule an appointment the next day at 11AM for oil change and tire rotation. Showed up 10 minutes early to my apt ...then sat and waited an hour and a half without them even getting my car in the shop. Super disappointed in Burt Brother's customer service ...or lack thereof. Can't even honor an appointment...? read more

Great service & very quick! They ask questions after they go over your SUV...to see if want further services! I know it's more money for them but it's a good reminder. read more

Burt Brothers Tire & Service - Tires Near Me - Bountiful, Utah

I've had it with this location! Today, I waited for 3 and 1/2 hours for them to pull a screw out of my tire. The longer I waited, the more undriveable my car was becoming and I couldn't leave. The employees just blow smoke about how soon it would be done, repeatedly. The same thing happened to my daughter last summer. She waited for 4 hours to have air put in her tires (she's a teenager and didn't know better). I get that they are complimentary services, but if you can't help me within an hour, just tell me the wait will be extensive and I'm happy to go try somewhere else! read more

Came in for tires and Glenn helped me. Got there a little after 7 and there were a few people already there. Glenn got my paperwork going and had me hang out in the waiting area. I was surprised at how fast they got busy. Pretty soon the whole waiting area was full. nice that they have complimentary coffee, tea and water for you while you wait. I was done and out of there with my new tires and alignment by 9:00. Fast, friendly service and decent prices. I'll be back when I need tires again. read more

My family has been loyal to Burt Brothers for as long as I can remember, starting with my grandfather. Yesterday I had a nail in my tire and was planning new tires in the coming weeks anyhow. Burt Brothers got me in promptly and got me a good deal on new Good Year tires and alignment. Ask for Matt...he will take care of you and you know you are getting honest service. read more

Love this place and their service! I think every mom can agree that we dread bringing our young kids along to appointments like getting the car worked on. In the waiting room they have an area with toys that entertained my son the whole time!! It was such a smooth experience and one of the workers even surprised my son with a little hot wheels car-- which he LOVED!! They were extremely thoughtful and we love the new tires we got on our car! Would recommend this place to anyone! read more

My husband and I were on a 3 week road trip and got a screw in our tire while in Salt Lake City. The 1st place we took it to told us they wouldn't plug the hole and we needed new tires. Burt Brothers repaired the tire, didn't mention a new tire, and it was free. Great experience since we were a long ways from Seattle. Highly recommend them. read more

I bought my '07 Lexus IS250 from Affinity Auto and before I bought it Burt Brothers did a "Pre Purchase Inspection". included tires and brake check. All good! Bought the car drove home to Colorado feeling good! Love my "new" car (less than 85k miles)! A couple of months a go and just 3 months after the Inspection my brakes started making noise. Took it to my local shop, he called me and was like, dude your brakes were rusted apart! Pins rusted they wouldn't move, dangerous. Tell him I had them "inspected" before I bought car and he said "if they would have looked, they would have seen"! Not happy, $1100 later, new brakes and I love my car! Not Burt Brothers! read more

Service was awesome, instead of outright trying to sell me tires they just repaired my cars tires. Considering they were super busy when I dropped by yet they still had my car done long before my expected guess. The employee George Gavin was super nice and understanding. Answered all my questions thoroughly and provided me all of information I was needing. Would definitely give this place a try. read more

Excellent service! If you go, ask for Tyler. I felt like he genuinely cared about my needs. At first I came in with a flat, I thought I had to buy new tires, since the hole was quite large, which worried me because I was on a budget. Tyler asked to look at the flat and managed to fix it for me at no cost. He said he did't recommend driving on it for long, but it should hold me over until I have enough to buy some new tires. He pointed out to me that my tread was wearing very unevely, and this starts a unrecoverable cycle of further encouraging uneven tread. He asked when the last time I rotated my tires was, and I admitted that I have never rotated them. He said that I should just make it a habit to rotate them every oil change. I asked how much it cost to rotate tires and he said that I get free tire rotations and flat repairs when I purchase their tires. Tyler's service was excellent because he took the time to explain things to me and helped me learn how to better maintain my vehicle. He was patient, and helpful. He didn't make me feel anxious or uneasy for not knowing something. He worked with me on the level that I needed. I went back after a few weeks and bought the tires from Tyler today. I drove away feeling confident with my purchase and eager to keep up on maintenance. I will continue to see Tyler for my other maintenance needs. read more

They greet you literally as you walk in the door. Get your needs in the system and the service is quick. There is a great waiting area that includes free wifi, gourmet coffee, etc. You really can't go wrong here. I came in with what I thought was a nail in my tire. It turned out to be a bolt, requiring more effort to fix. It was fixed and didn't cost me a penny. The staff here are professional and experts at what they do. I challenge anyone to prove me wrong. read more

Burt Brothers Tire & Service - Great waiting area. - Tires Near Me - Bountiful, Utah

Had a really good experience, staff on hand went above and beyond answering questions that we didn't even know we had. An employee by the name of Seth was particularly helpful and informative (though everyone was great). Would definitely recommend. read more

Excellent! Got me in and out in an hour and a half. Didn't try to sell me anything. Gave me a great price.

Dealership couldn't get my old tires to ride right on my new truck, so after 3 attempts I took them to these guys where I bought the tires. They remounted and balanced them for free and it still didn't ride right so they offered to replace them under warranty. I'd driven about 10,000 miles on the tires so I didn't fee right taking a new set for free so we worked out a deal fair to everyone, but kuddos to these guys for being willing to eat that cost to make me happy. Thanks to Mike and his team I'll be back again. read more