WARNING: Avoid This Auto Shop - Predatory Practices Targeting Single Mothers…read more 1/5 Stars - Extremely Poor Service and Dishonest Business Practices I am writing this review to warn other single mothers and anyone who may not be mechanically inclined about my terrible experience at this auto shop. They completely took advantage of my situation and lack of automotive knowledge. What Happened: I brought my car in for repairs and ended up paying $3,000 - money I had to withdraw from my 401(k) retirement savings as a last resort. Despite this enormous expense, my car still has the exact same problems: Check engine light remains on Clunking sound in the back persists Unacceptable Response to My Concerns: When I returned to address these ongoing issues, their response was shocking: Two technicians claimed they "don't hear anything" (despite the obvious clunking sound) Their solution? "You'll just have to wait until it gets worse" They showed zero accountability for the work they charged me for Additional Issues: Emissions test: They performed an emissions test knowing it would fail due to their recent work, but never informed me beforehand Tire pressure sensors: Initially claimed they would check them, but when I returned, they simply turned off the warning light and then quoted $75 per tire for actual repair The Bottom Line: This shop preys on customers who don't have extensive automotive knowledge. They charged me my life savings for repairs that didn't actually fix anything, then dismissed my legitimate concerns when I returned. No one should have to drain their retirement account only to be told to "wait until it gets worse."

Why are all these reviews talking about Thomas Tire?? This is TIM'S AUTOMOTIVE AND TIRES.read more

DO NOT GO HERE! Scammers…read more I got my car towed here to repair my tire. It had a nail in the middle of the tire. They told me it could not be repaired and I would have to replace it with a new tire that would cost $380. He also tried to convince me that another tire needed to be replaced as well. I got a quote from Tesla for a new tire and it would be $300 so I simply asked if they could just price match (I believed that my tire would need to be replaced). They could not match it so I went to Tesla. Tesla REPAIRED my tire immediately and I told them that Foothill Tire and Auto Service just told me I needed to get it replaced. They assured me that the nail placement provides an easy repair and even the other tire definitely does not need to be repaired. They either were trying to scam/trick me or they are NOT knowledgeable at all.. either one is terrible. If I could give zero stars, I would.

These guys were great! Fast and so helpful!! We had a nail on a road trip and they were the best!read more

I'll never go anywhere else. I've had auto experience for 15 years now and Steve's does the best…read morewith cars. They make sure everything gets done how you want it and better. Super courteous staff, all very very friendly people. Truly go it of their way to make your experience the best. Great pricing. Absolutely beats everyone in the valley. I will go here for future oil changes and any repairs I need. Came here to get the window in my Lexus fixed. Long story short, I needed a whole new window with all the works and they did it for me within 3 hours which included a window chase-down from one end of the valley to the other. Should have cost well into the $1000's but paid significantly less than that . They work with you and your budget and again, I love em. Madie is super helpful and very very resourceful. All the guys in the team will not disappoint.

AVOID AT ALL COSTS!!…read more I had taken my previous vehicles to the location in Utah county, and was happy with the service so after moving to SLC when my truck needed work I went to the Salt Lake location. I parked my manual transmission truck in their parking lot, and with an old E-brake, left the car in gear to prevent it from rolling. Upon walking outside a tech followed me out and got in the truck to check mileage. She started the car without checking it was in gear, and floored it directly into the wall of their shop. Instead of stopping, she kept her foot on the gas to the point that she did a burn out with the rear tires. This caused damage to the front bumper of my truck. The manager of the shop called me after the incident to discuss resolution. He offered to either pay for a new bumper, or discount the service by the cost of a bumper. The requested service came out to $3200 before the damage to the bumper. No offer of discounted labor beyond the cost of the bumper. They called a few days later saying they had identified a faulty wheel bearing and quoted over $1,100 to replace. When I told them I'd like to get another quote from a competitor, then the manager offered to do discounted labor on the wheel bearing alone. (Mind you they already were working on an upper control arm on the same side). When again I requested to wait and get another quote he then offered free labor on the wheel bearing alone. Ready to put it to bed I agreed. When I went to retrieve my truck today it was covered in a dried on tacky substance that was not there on drop off. When I asked what it was one of the techs let me know that they had noticed a few weeks ago they had a leaky water heater, and they had decided to leave the truck parked directly under it for days on end. Not a new issue, but a known issue and that I was the lucky customer who got their vehicle parked directly below. Unfortunately this was brought to my attention after I just forked over $4,000. In my experience here's what you can expect from Steve's Automotive Specialists on 2300 E. They will let front desk workers with no understanding of vehicles drive and operate your car in a radically unsafe manner, even post massive mistake they will look to up-charge you at every opportunity, and to top it all off they will treat your property like garbage. This shop charges top tier prices, and gives a horrific customer experience. What a joke! How a shop like this stays open conducting their business this way is shocking. I'd pay double to go to someone else next time.

I had a slow leak on my tire, my sister referred me to Craig's. The morning I dropped off my car at…read moreCraig's there was a steady stream of customers. But they took the time to find the leak and get me on the road again quickly. Super kind & honest people work at this mechanic's shop. We want to work with Craig's for all our future car needs!

Great shop to go to for services and Inspections. Teal will work with you and make It right.read more

The a/c went out in our car and we were visiting from CA! We got the car in and they took care of…read moreit and we had the car back by 3:00pm. Very friendly and professional!

Slaugh's always do a good job and are pleasant to work with. Turn around times are good.read more

Well it's not every day that you go to a mechanic and feel pleasantly surprised by the way they…read morework with you to fix your car with complete transparency, honesty, and integrity. I went here with my check engine light flashing, a signal to us all bad things are going to happen if you don't get to a mechanic right now. I came in and dropped my car off and in a matter of MINUTES I was in and out the door. Brownie point 1 They did my diagnostic and got a code that could mean a lot of different things were going on with my engine and they worked to figure out the problem at NO CHARGE. Brownie 2 They called me even after they were closed to let me know what was going on because they knew I was anxious. BROWNIE 3 He originally quoted me at $765 and when I called back the next day and asked for a little bit more of a discount, he gave me one. ONE MILLION BROWNIE POINTS HERE Dropped my car off around 5 pm, picked it up next day around 11 am... By that time they had replaced 6 spark plugs, the coil, and ordered and installed new tires. I mean, is this place heaven? Also, I got the same tires I bought from Costco here for a less expensive price. SCORE. I recommend this place to all people who are looking for a mechanic they can trust 100%

Brought in my car for a break inspection, they took off the tires and did what a shop usually does,…read morebut they tightened the lugs way too tight causing the bearing to break when I went over to my mechanic, not to mention they charge close to 600 and you can't bring your own parts, save your money and ask around for a local smaller business mechanic I promise you it'll be worth your money and you'll get to choose your own parts for cheaper and for the same job without getting offered more and more services that are unnecessary

The best of the best A great auto shop that does good honest…read morework and if possible gets it done that day No tricks or surprises and helped with a pleasant attitude I am comfortable sending my teens either their car to Mike to discuss the situation and I follow up with him on the plan

Mike showed me the part he had to replace and how it was leaking. He explained everything clearly…read moreand was very nice and friendly. Great service fair price.

My friends and I are passing through from Dallas to Seattle, but ended up needing the break pads,…read morerotor, wind shield wipers, coolant, and radiator cap replaced. Jake was AMAZING with getting all of this done same day within a few hours. Compared to other competitors we reached out to they offered the best price. I highly recommend using them for any car needs. He also gave us a list of hiking recommendations to check out while we're here!!

Great service and was in and out quickly. Even recommend ways to get the price down. I will be…read morecoming back if my car has any more issues