Nice people poor service. Who knew, that when you bring your car in on a spare tire, they do not…read moreput the spare away. Apparently, this is their business policy, NOT to put away the spare if you do not ask. Totally frustrated when I found out my spare was not put away. I asked if I should have paid more or ask for another service, nope, company policy but they cannot tell you the charge or what else to ask for. Nice people, bad store behaviors and policy. Is how I came up with my rating.

These guys have pulled my butt out of the fire not just fixing things right, but at a fair price as…read morewell. Friendly, helpful, and very knowledgeable I really think they are the best in Big Lake. This is the kind of place that they remember your name, and what you had done previously, so you kind of get that "Norm!" From Cheers feeling when you walk in. Point blank I trust these guys. I have never had any issue when thing got fixed, and it was always done right the first time. I know you might think I am pouring it on a little thick, but the fact is when you find someone who does things right, and you trust, much like a barber, you stay with them for life.m

I absolutely hate having to take my car in for repairs because I don't know anything about cars and…read moreit's so hard to find a trustworthy, fair mechanic. I'm so glad I found this place. Ryan is honest and always super helpful. He does not over-charge nor does he try to tell you that there's a laundry list of things that need to be done just so he can make more money. If there's something he can't do or a cheaper way to get things done, he will tell you. He does good work and is flexible for customer needs. I wouldn't take my car anywhere else.

Always helpful and honest for us. Quick service turnaround for oil changes. Usually within the same…read moreweek of calling

These guys care about doing the job right and to your satisfaction. I have taken my cars there for…read moreyears and they always get the job done at a price I can afford. And if I have a question about something, they will show you what the problem is and explain it to you. I'm not a car guy, I am a PC guy. So finding a neighborhood auto mechanic that I trust, and also understands that sometimes you can't get everything done that needs to be done due to money being short, is worth a lot. They make sure that my cars are safe, and will get me where I am going and back and I never have any concerns that I am be treated anything but with respect and fairness.

I had my oil changed here and less then 2 weeks later my engine seized up on my way home from work…read more I had the car towed to my grandpas house and we checked the oil, it was bone dry. I had the car towed to my mechanic in ramsey to have him look at it, he said it had been double gasketed. Tiremaxx had my car towed to them, had my filter sent back to the manufacturer to get checked and said the manufacturer said there was nothing wrong with the filter and that they put it on right.. I asked how the manufacturer would be able to tell that the shop had put it on correctly and he said they were just able to tell.. Tiremaxx is refusing to take any responsibility for their mistake.. I would never recommend anyone ever go here, I will never be bringing any of my vehicles back here. If I could review with negative stars I would. Oh and if you check the yahoo reviews on this place, 3 out of 4 are bad, and 2 out of 4 are about them messing up on simple routine oil changes.

Our pontoon shifted on the trailer and shredded a tire. We pulled in unannounced and they used…read morejacks to center the pontoon. They changed the tire for us and installed straps and only charged us for the straps. Their kindness got us out of a jam and saved our vacation. We could tell that they are experts. Thanks so much, guys.

From the owner: Motor Works has been providing quality automotive services and repairs since 2004. We're your…read moredealership alternative in Big Lake, Minnesota, placing focus on reliable repairs performed by ASE Certified technicians, back by honest service. Whether it's a simple oil change or an engine repair, Motor Works has the knowledge, skills, and tools to fix it right the first time. We provide preventative maintenance, alignments, brake work, tire services, and so much more, on cars, trucks, and SUVs. For service and repairs you can rely on, contact us today!

First time coming here. Just looking for an Oil change and to inspect the clunking sound front he…read moreback of the car. Jacked the car up and found the issue and and had the parts delivered quick. Talked with the owner and asked questions about my wife's vehicle and was quoted prices for different types of service. Fast friendly service and I will be returning.

Big Lake Auto, in Big Lake, MN over charges ALWAYS for everything and sometimes without…read moredocumentation depending upon the mechanic, which the Service Manager, Haley, currently, should be responsible for documentation/follow-through/follow-driving vehicle upon completion. They do not do their due diligence. Totally liability. Please seek out Neighborhood Mechanic/763-498-1933, Big Lake, MN, Ryan, who used to work for them, who left b/c Big Lake Auto over charged for everything, per his statement.

Tire rotation, easy to schedule, in and out in just a few minutes…read more No issues, no charge.

Service was great. The only thing they said it would take about 3 hours. It was more like 5 hours…read more They should have kept me posted. They were right on about the cost. I'll be back.

I stopped in on a Saturday morning with a Carlisle tire from my snowblower that lost its bead to…read moreseal the tire to the small rim. The team at Big O took the tire and worked their magic to reseal the tire to the rim. They weren't sure if their tools would work for the small tire but it was worth a shot. In less than five minutes the tech came out with the tire sealed and full of air. The team was great! They took the tire and figured out how to reseal it and handed back to me full of air. Great work! Even though I was only in the shop for 10 minutes to fix my snowblower tire, I would recommend the Big O team in Elk River for tire service.

I had problems with the tires I purchased over a year ago and was able to get my car in quickly and…read morethe problem fixed inexpensively. Great service! Lorrie Ridley

The manager and staff at this location helped me when I was stranded 300 miles from home. They were…read morehelpful in finding a tow and servicing my vehicle in a very timely manner. I might even consider going a few 100 miles out of the way next time I need any service on my car.

EXTREMELY professional service! I had a bizarre situation where I had to bring my car after hours…read moreand I live far away so I never appeared at the shop in person. But, I dealt with Danielle over the phone and she was very, very nice and professional, patient and understanding. The work got done on my vehicle and all is well. My only knock is I was not informed about the charge for a diagnosis and the amount, I saw it after the fact, but I wouldn't have changed my getting it done. I chose SISU based on the reviews I read online and they more than live up to what is said. Bring your car here, they will take fine care of you!

Excellent service fantastic quality and great value for the service I needed. I I feel the service…read morewas phenomenal and the personnel were excellent Chris the front m manager was fantastic and helping me figure everything out and answering all the questions that I needed to have answers to. I would use them in an instant, if I should ever need them again and I'm in Minnesota. Thank you to all of you. Have a good day.

Went to Royal Tire in Monticello, Minnesota and they said that I need both front Lower Control Arms…read moreand both front Outer Tie Rod Ends. Got a second and third opinion and didn't need any work. I had just went in for an alignment. Needless to say I was not happy.