I came into TGK needing ONLY and alignment to my vehicle. I had recent work done on my car needing…read morenew tie rods, and hub assemblies. The mechanic who did this INTENSIVELY looked over the wheels of my car and found these to be the only problems. Said I needed just an alignment which he was unable to do. So I went to TGK to have this done. They charged me $130 for an alignment. RIDICULOUS and it's CROOKED STILL!!!! Not only did they fail to do a proper alignment, they claimed I had loose lower ball joints. If this was to be true then my mechanic would have been able to see that. I'm not dumb, he's not dumb. But apparently TGK thinks we are! The only way that would be true is if THEY intentionally loosened them thinking I'm just a dumb kid. Wont ever be coming back here. They offered me $50 off my next visit to "mAkE tHiNgS rIgHt" because they saw I left a bad review on google maps. Should just be giving me the proper alignment I paid $130 for with no extra charge. This company is just a FLAT. OUT. JOKE. They only want your money.

From the owner: You've found the best auto repair shop in the Big Lake, MN area--TGK Automotive! Just ask any of…read moreour clients, you'll find that our reputation for quality repair and maintenance service precedes us. Since we opened our first shop over ten years ago, we've done nothing but add to our menu of repair services as we added to our collection of state-of-the-art facilities. Clients know that when they come to our shop, they'll receive the most appropriate repair or maintenance service. Our goal is to make sure you avoid costly repairs, but if there is a repair need, you know who to call. Keep us on speed dial since you no longer have any need to search the Internet for the best shop in Big Lake. Protecting your vehicle's engine is how we enhance overall efficiency, performance, and longevity. Since we use the best quality parts for all auto repairs, we also help you retain the resale value of your vehicle. We'll design a clean and consistent oil change schedule that considers your vehicle's age, your driving habits, and the manufacturer's recommendations. This is the most vital maintenance service for your engine.

I have been a dedicated customer since we moved to the area 7 years ago. I can't say anything bad…read moreabout their oil changes, but that's the problem. They gain your trust and then you scam you out of thousands of dollars without an apology. They quote you $460 for brake pads on a car that has been there for multiple inspections and then they charge you $1300. The same car they charged $1100 to fix the heater blower in the middle of December. They charged more than the car was worth after quoting significantly less. They are very nice people, but be careful.

I feel like I was mislead and set up to pay more than twice as much as they originally quoted me…read more It was supposed to be back brake pads on my son's car, turned into a pin breaking and an additional $700. The gentlemen that I was dealing with on the phone did not explain the situation well at all and the potential outcome. If I knew the percentage was high that I would be in an additional 700-800 dollars, I would have chosen not to proceed. That is a fourth of the cars value. Very disappointed in the transparency of the communication. I would look somewhere else to service your vehicle.

Piss poor service. I had five Transmissions installed before I got one that shifted and work right…read more The third one that was put in I was out plowing and my four-wheel drive didn't work so I crawled under there and they didn't plug in any of the electrical back in. Now it's been about a year-and-a-half and I have a shutter on the highway in last gear. Looks like torque converter which was supposed to be stuck in New. I wouldn't recommend Kennedy Transmission to my ex. PS the location I went to is now out of business.

We had a transmission overhauled were charged over $60 for "Shop Supplies". Shop supplieds are…read morerags, lubricants (like WD-40) and solvents. I checked with a GM dealer's service department and the maximum they charge is between $20 - $25. I believe they are fleecing the public with charges like these. Also, for $100 more than they charged, I could have had a 3 year, 100,000 mile warranty at a GM dealer vs. their 2 year, 24,000 mile warranty. Time will tell how good the repairs are. I've learned my lesson.

This garage definitely wants an appointment, for everything. Prices for simple services (fluids,…read morefilters, etc) seem competitive and maybe a bit lower than the big corporate booths. For the more expensive services (engine, transmission, etc) I suggest doing your price research and get their estimate and make your choice (they might be high). Top notch customer lounge.

VERY DISSAPOINTED to say the least - I want you the potential client for them to understand the…read morewhole situation. A little over a week ago my driver spun a piston crank and limped into their establishment. They call me and tell me no metal in the oil so we should be able to fix it. We are all happy and a huge weight is lifted off of our chests. Next morning it is slammed back on it. Well no sir, the very sweet lady calls to say, we only checked on the dipstick and not the oil pan. You have plenty of shavings in your oil. Talk about bursting your bubble. So we are - Ok what are options? Well you can get a REBUILT motor for $30k or a new one from Dodge dealer for $40k. WHAT? let me give you a little background on me, I created and admin the largest Hotshot Trucking social media and internet Network in the USA, over 600k members, 30 groups, 5 websites, blah, - and I own a Hotshot Trucking Carrier of a few trucks. Point is we do this much more than we would like to admit, deal with shops, mobile mechanics, repair shops and know when we are dealing with a good one. Now don't get me wrong, nice ppl but Monticello residents, your being robbed. So I had one of my other drivers come pick up the truck, bring it back to Texas, get a new motor, Install it, with better components and design than original for under 13k in 4 days. Oh Monticello told me the motor gaskets were on a 45 day back order. Here in Texas they are easily available. BTW they charge over $600 just to take the oil pan off and tell us it had metal shavings in it. WTH? less than an hour of work. This is really shameful. So lets get to the nail in the coffin. So I had to send my driver all the way back from Houston Texas in my spare Ford F350 Super Duty, my personal favorite. On the way he said that the ac was not working right, blowing hot and cold. So I call the previous owner, a mechanical genius and he tells me what to tell the shop, to just add the correct amount of Freon and check compressor, etc. (SEE TEXTS ATTACHED). They respond ok. Please understand my driver is a large man, and has diabetic health problems, Him and his brother suffered greatly coming there and I wanted to repair that ac at whatever it cost to get it right. So he took it to them and told them it is not blowing COLD air and check it out. He told them that I had sent instructions too. One of the MAIN REASONS we trusted them, LISTEN TO THEIR HOLD MUSIC ADVERTISEMENT- THEY SAY THEY RUN A FULL DIAGNOSTIC, ARE VERY EXPEIENCED AND WARRANTY THEIR WORK ANYWHERE, so we THOUGHT we were in good hands. So they hastily install a $40 blower, charge us $551, tell us it is repaired and blowing cold air, WRONG- My driver calls me an hour and a half down the road, Boss the AC is NOT working at all, the people say that it isn't their fault, should I go back? I am having health issues and my Doctors appt is Wednesday. I really need to get home but I don't know if I can stand the heat w/o air, We would have to get another day at hotel. I text, call and the head mechanic with all of these years experience tells me that he didn't check, diagnose, run gauges, check Freon , nor did anyone give him my instructions. He admits he should of and that he knew better. Oh boy, I am between a rock and a hard place, My driver needs to drive over 1000 miles still, the fuel, the hotel, the lost time. Yes in my business each day down is about $1200 revenue. I weigh the options, I have top level REAL mechanics in Texas that KNOW what they are doing, do not take advantage or overcharge us. I tell my driver to come on I text the owner WHO NEVER RESPONDS after this. I would of at least gotten an apology or warranty they brag about. I am not someone to yell, cuss, blame others but I will do what I do best as a SOCIAL MEDIA INFLUENCER of 600k followers and GOOGLE REVIEW TOP National LOCAL GUIDES with millions of views, TRUSTPILOT reviewer and a business man that will let the world know when they need to know the truth. Monticello Auto Owners - you need to be accountable to your customers when you make mistakes.

Oil change was quick and easy everyone in there was super pleasant which made the time waiting go…read moreby quicker! Great deal on the oil change! Will be coming here for all future oil changes :)

Had a transmission flush on my Honda Odyssey. Recently the transmission has been seizing up. Took…read moreit to a Honda dealership to find out they had replaced the transmission fluid with the wrong fluid. Thank you TGK.....I now get a new transmission for Christmas. I would NOT recommend this business for any automotive service.

I bought a $40,000 vehicle from Ryans, jeep dealership and they tell me at the end that there is…read moreonly one key, for me that is a deal breaker, super pissed.

forgot to shut access panel inside my car. It popped open and I had to go back again…read more 60s posters on the walls are nostalgic, but they preclude me from going back. especially with my family.