I've been at this location for 15 years nurse practitioner. Mary Davis is great. They have been…read morevery accommodating my insurance can be quite troublesome to get things approved, but Mary Davis in her team have always stepped up and got it done

We commend Jayme Kunkel for the care she has provided to a young adult in our family. She always…read moretakes time with her during the visit, listens to our concerns and is very personable. She has provided quality care. She provides feedback, shares lab results and keeps accurate records.

Highly disappointed with this office. Been a patient here for years, but the recent issues I have…read morehad...I will no longer be a patient. I've been out on short term disability for work. in the process of going back and cannot get anyone on the phone. leave messages and no one responds. Fax documents to them and they claim they never receive them. now I can't get anyone to sign my return to work paperwork....but they also refuse to fill out the paperwork to allow me to be out of work any longer. This ordeal has been so frustratin.

In this very difficult and stressful time, it is clearly evident that the medical practices have…read morebeen forced to adapt to new methods of handling the amount of patients they take care of. In my experience I have found that the phones are staying busy and it is hard sometimes to actually reach the receptionist. I try to think of the person behind the phone because I have worked for 2 doctors and know how insane phone lines can become. The patient portal has been a wonderful tool for me. I like many, had difficulty reaching the receptionist but once I transitioned to the Portal, things have been great. It is not a hard process. I'm 69 and have no problem getting in, choosing my Doctor and explaining what is going on with me or even better, if I just need a refill on a maintenance prescription, I can just check it and in both cases my requests have been answered in a very short period of time. The Patient Portal allows you access to your Doctor, prescriptions, tests results, etc. Doctors, nurses, and staff are working as hard as they can to take care of their patients. Everyone is working as hard as they can to take care of their patients as quickly as possible. Please sign up for the Patient Portal and give it a try and I think you will be happy at the response time. We are all in this together and as frustrating as it can become when you are sick or a family member is sick, please remember everyone is doing their absolute best.

I've been a patient for 20+ years and I am 100% DONE! It has steadily gotten worse to the point the…read moreonly thing they care about is billing for office visits. I desperately needed to see someone for a severe allergic reaction to poison ivy, my dr is never available anymore and no one would see me. This is not new for me, my record would show I simply need a prednisone prescription. So I will be pulling my records and finding a new office. Amazon virtual visit was the only doctor I could get! After more than 20 years there!!! My husband got the last appt (same issue) and the nurse practitioner (even though I was willing to pay) and was there with him l, did not need a whole separate appt time, would not even consider treating me. It is literally over my whole body. I have had terrible terrible experiences at urgent care facilities. Prime Care has steadily become less about the patient and more about the billing.

Tami Rickey is my provider. She is thorough and kind. I've been seeing her for about 5 years. 10/10read more

If I could give this place 0 star. I would. They basically stole hundreds of dollars from my…read morehusband and me. We only asked for an annual physical exam check up which is completely covered by our insurance and they managed to charge us for other visits we didn't ask for. On top of that, they didn't even do a proper physical exam. I talked to the office manager who promised to fix it months ago and he basically lied and then disappeared. This place is a scam, stay away. There are other places that can do a physical exam and won't steal from you

Not good at all!!! avoid this place at all costs!!!! I'm transferring all my records elsewhere soon…read moreto my new doctor. This place is a joke and not professional at all!!! You have been warned! I've been a patient for years here. I called to make an appt for a UTI and because my doctor is no longer there (which is NOT my problem) and I'm considered a new patient now they cant see me til August!!! For a UTI??? ummmmm NOOOOOO, NOT acceptable! Good Riddence!!

I receive excellent medical care and the office staff is wonderful and always willing to help. The…read moreentire staff is kind and caring. Whether in person or over the phone they are there for their patients.

I was told during my physical, "I don't actually listen to you, I use chat GPT." I expressed…read moretraumatic events that all happened recently and close together and I was told, "you're a man and you need to realize life happens and you have to get over it."

I came here while on a military trip because I was not feeling my best. Being out of my health care…read moreregion I was just trying to find the best option without sitting in an emergency room for hours on end. It was NOT COVID....ok! They performed covid screening questions and asked me my medical history. The staff was extremely nice. Mr. Mayo was so patient with me even though I was in pain and acting very $&@&. And I was a real $&)&!!!!! He and the staff hooked me up and told me what to do for after care and yep! I wish they were my primary care doctors!!!! They even gave me advice and assistance for veterans benefits. They rock! If ever in Virginia again, I would most definitely stop by this place again. I hate being sick but these people know how to health care! They gave me their website where I can contact them there if I had any follow up questions and can get medical advice. Mayomedical.net Sorry for being crappy Mayo Medical! Y'all rock!!!!!! Oh and may I say WaAAy within my budget!

I have visited this practice on a number of occasions and have had exceptional service the number…read moreone thing that stands out about the practice is is Communication and customer service ,the employees that work there are very respectful kind and efficient. They are also very quick they get you in and out