I have been a patient of Dr. Shah for many years. Dr. Shah has always given me nothing but the…read moremost optimal care. He takes the time to listen and really cares about your health and well being. This brand new office has a large and welcoming waiting room, short wait times and friendly and welcoming staff. I also think it is pretty cool that they offer a physician on call to avoid any dreaded trips to the emergency room. Dr. Shah and his practice come highly recommend by me!!

I've been coming here since I moved to the area, but lately, the experience has been disappointing…read more It is nearly impossible to get a sick visit at this home location, and I am constantly redirected elsewhere. Their technology is also a major hurdle; the check-in texts send you to forms that don't work, and their app doesn't actually facilitate insurance uploads or check-ins as promised. Combined with the high staff turnover, it's lost the reliability it once had. I'm hoping things get better soon.

If you notice, most of these reviews are old. This place used to be Family Physicians of Chester,…read morebut those doctors have retired and it is a new practice in the same building. My father sees NP Kim Plummer. My father is 76 years old with congestive heart failure, diabetes, and chronic lymphocytic leukemia. In November of 2022 he got very ill with a virus (dangerous for a cancer patient) & ran around 103 degrees fever for three days while we tried to get in touch with NP Plummer. After the fourth day, we finally got a phone call back (after talking to the answering service in Ohio). She told the answering service to give her about 30 minutes to call my mom back (she was the on-call doctor & it was 6am. We were ready to take him to the hospital). When she finally called, she told my mother, in a very impatient manner, that she had already called in a prescription for my dad two days ago. No one in the office, including NP Plummer, took time to inform my mother of this. When mom told NP Plummer no one had informed us, Plummer's response was "I did my part". Apparently, bedside manner was not a course she took in medical school. Don't go here. Not only is she dismissive and uncaring, but the office is completely unorganized and obviously has communication problems.

If I'm in need of a doctor this is the place I go to. They accept most major health insurance…read morepolicy's. They have several doctor's that work here and a friendly staff. They can handle most of your illnesses or whatever else ail's you. I hope you don't need to see a doctor,but if you do give them a shot:-)

Heaven forbid you question what they are doing and how you feel. If I show up on a Sunday I promise…read moreit's not for a damn cough. My kid had a high fever over 102.3 and all symptoms of strep and was my fourth kid!!!!! They couldn't push me out the door fast enough because it was negative but we have had false negative before and refused to treat her nasty looking throat.if your 25 and younger or a nurse practitioner with no kids get out of the pediatric care units

The employees at this location are so nice & accommodating to parents bringing in there sick kids!…read moreIt's super helpful to check wait times, available appointments, fill out paperwork online; prior to coming to coming to appointments. The wait time is always little to none when I've visited this location and the x-ray tech was super gentle with my child as they were in pain from an injury. They also offered my child a popsicle while waiting. My child loves coming here vs there pediatricians office with screaming kids in every other room.

I am happy that I made the switch to transition my children to Chippenham Pediatrics. Located off…read moreof Hull Street, this location has great parking. Lobby is clean and my children love looking all the fish tank and all the colorful fish while waiting in the lobby. Due to COVID-19 Chippenham Pediatrics has a new system for check-in that I highly recommend. The new check-in system is electronic. Once you arrive for your scheduled appointment you can now check-in online and you are asked to wait in the parking lot until your room is ready. When your room/provider is ready you will receive a phone call to come inside and you will be directed straight to your room to meet with your provider. We have been impressed with the quality of care and glad we decided to switch to Chippenham Pediatrics.

Dr. Ayers is an amazing doctor. He is so patient with my children. When he comes in the room he…read morenever appears to be rushed or stressed. He actually takes his time with your children and isn't "in and out" within 5 minutes. It's sad that you go to other doctor offices questioning things when you leave because it seems like you spent more time with the nurse than the doctor. I have seen my fair share of pediatricians moving around Ohio, then out to California, and a few other cities in Virginia. Every doctor we have seen at the Harbour Point location has been great. This is by far the best pediatric office we have been to. I highly recommend Dr. Ayers as your child's pediatrician.