Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

I found everyone from the front staff to my p.a to be very friendly and helpful. Starting to feel…read morelike family

This was the best first patient experience I have ever had I definitely recommend them if you are…read moreinterested in proactive heath and not reactive health! The services they offer are about building on your health goals and it's refreshing!

All the staff are awesome! Would recommend Dr.Ayo she is fantastic and a very knowledgeable and…read morecaring Dr.

Excellent care and took all the time I needed to evaluate my illness. Front staff very friendly…read moreand efficent. I don't see why others judge them so harshly.

Terrible follow up. I was very sick, it took 4 days to call me back and by then I was in the…read morehospital. Takes 6-8 weeks to get an appointment with a provider. Yesterday a manager returned my call and she was extremely rude and wouldn't even let me finish a sentence. Do better!!!

Great experience and lots of information The staff were friendly and knowledgeable I would…read morerecommend them to anyone needing help

After a possible exposure to Covid and awful symptoms, the last thing I wanted was to go sit in a…read morewaiting room at a facility to get tested. Enter Empowered Health. They were able to perfectly accommodate my schedule and get me tested without the headache of waiting in an urgent care. The owner, Heath, was extremely nice, timely, and professional. While I personally hope I do not need another test, I would highly recommend them to anyone looking to get a headache-free, professional Covid test.

My husband and I had appointments for 7:15 & 7:45, we were there 7:00am to fill out papers, wasn't…read morecalled back till 8:20, I guess their office doesn't open until 8:00. So I have no clue why we'd be scheduled that early. We brought our infant cause we thought we'd be in and out with early appointments. We didn't even get an apology for the inconvenience. We did everything right as patients and they were just so careless. We honestly should of just left.

On October 20, my husband made an appointment with Dr Dhand for Jan 14. He was anxiously awaiting…read morethe appointment for 3 MONTHS. When he got there that morning, the receptionist told him the appointment had been cancelled. No explanation. Very rude!! She told him she could make an appointment with a different neurologist in April. April... Another 3 MONTHS!! I called the following day & asked when the appointment had been cancelled - it was cancelled December 2 & NO ONE notified him. Terrible reception staff!!!!! Can't say enough about their ineptness!!!!!

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

I have been going here for many years. Thanks to Dr. Ricche and his nurse for helping in my road to…read morerecovery and catching my problem after a walk in clinic really did not help any. The were really concerned about my health and well being and were happy to see be doing so well on my recovery after being in the hospital and nursing home for almost 2 months, on my follow up visit. Thanks for the care you all have given me over all these many years.

When after a multi year patient/provider association you receive a generic termination letter you…read morehave to wonder what is meant by the operative words; "Non-Compliance." In my case this would only apply to the Nurse Practitioner, Misty Cottrell, not me. I had a multi year patient relationship where i would drive 35 miles each way up from Knoxville, keeping each appointment and dutifully adhering to every directive. THEN- one day when i recently suffered a heart attack, she was completely unimpressed. I was in the hospital for 10 days after receiving quadruple bypass open heart surgery. She could not see fit to express the minimal concern by even returning a phone call. When my care was turned over to her from the surgeon, she refused to fill prescriptions for the most nominal of painkillers and became surprisingly openly hostile, making me feel like some junkie in withdrawal just for asking for minimal relief. Watch out. You may feel you have a great relationship at first but that may all change once anything gets serious. She will be completely unreliable, assume zero responsibility for your care and have no compunction to become 'non-compliant' to her most loyal of patients and throw you out like garbage. Beware, also of an extremely incompetent office staff who she will be completely loyal to, not you.

I recently had my first visit with this medical center and it was a delight. they immediately made…read moreme feel very comfortable and it felt as if they had been my doctor for years. I am very happy to have found an internist that I feel I can trust and connect with.

If you have a mild, chronic condition that requires minimal management, I would not recommend this…read moreoffice - particularly Dr. Julia Abraham. During my recent annual physical, she briefly asked me about my asthma, which I reported was stable and even improving. She then renewed my existing prescription, and we moved on. I was shocked to later receive a separate charge for an office visit based solely on that brief conversation. I am a relatively new patient and was not aware this was their billing practice. My previous doctor never charged me for this, so I will be returning to them as a patient. I also called the office for clarification, but unfortunately Dr. Abraham has not returned my call. In summary, if you have a minor medical condition that requires an annual prescription renewal, do not seek care at Rocky Hill Family Physicians.

Finding a quality PCP has been a real struggle for me in the past, but I have found my forever…read moremedical team! From Mary in reception to all of the wonderful nurses, I would love to thank you all personally-- oh and not to mention my new PCP-- Dr. Thurman! She is an absolute treasure! I couldn't be more pleased with my experience. Seriously, if you're considering a new practice or are in need of a physician consider Rocky Hill Family Physicians! They actually made me feel like family. Thank you all so much!

Dr. Hunter is very caring and knowledgeable. She is highly skilled, always takes her time and makes…read moreyou feel that she is listening. Her staff is great too!

Dr Hunter has been my primary for a couple of years since my last Dr dismissed me from the practice…read morefor missing an appointment. Dr Hunter has a unique sense of humor and has lots of interesting stories to keep you occupied during her exam. If you have ever felt like "just a number" or "just a patient" at another doctor give Dr Hunter a try. She listens to everything you have to say and I can tell is GENUINELY concerned about your health and well being. I have congestive heart failure, diabetes, high blood pressure, you name it. My other doctor had been prescribing the same medications FOREVER. Dr Hunter was not afraid to try some different meds and I am happy to say I have never done better. She will pray for you if requested. If a 6 or 7 was an available score, she would get it from me!!!!