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    4 months ago

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    Denise C.

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    9 months ago

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    2 years ago

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    A2b

    A2b

    (4 reviews)

    Have used many medical transport companies and they have all been a disaster. Used A2b for a doctor…read moreappt yesterday, and was impressed. Have a rare neurological disease caused by MVA and have severe anxiety in vehicles, needing medication to help. The gentleman that picked me up was on time, came in a fairly new hybrid, which was spotless, drove extremely well, while enjoying a wonderful conversation. The return pickup was going to be much later than when I had finished, called and was pleasantly surprised that within 10 minutes a car was sent to bring me home. Return driver was pleasant and drove well. Spoke with dispatch 4 times between call confirming ride, and a mixup on my end, and was impressed with the caring response I received with every call Only problem was (mostly) on my end, lost a medical vape on the trip there, not sure if it fell out of vehicle when I was getting out or stuck between seats but seems to have fallen out of my bag and is gone. Did call office to make them aware, due to it being medical/concerned if an underage person found it, etc. Was hoping for a return call with any info regarding this, due to it being a full medical vape, out over $120, and truly hoping it was found, safely. Would recommend and will be using them for all my medical appointments.

    This is the worse taxi company I have ever dealt with!! When their employees are wrong they…read moreliterally say their employees do no wrong!! The worse company I ever dealt with called my husband all sorts of names also!

    Taxi Express

    Taxi Express

    (5 reviews)

    Ricardo is truly excellent...he's professional and a great help if your new to the city/town of…read moreKingston! We've used him for 2 years now. Please remind him 1 hour earlier before your pick up time....then your scheduling will go perfectly well! Disregard the negative feedback Please....those people sound foolish cos all that Ricardo needs is an hour reminder ahead of your pick up time, that's all! Ricardo is AWESOME and Very RELIABLE!!

    *******PASSENGERS BEWARE*******…read more I am not sure where to begin whether it's the unprofessionalism as the issue transpired or to our MISSING OUR RIDE due to Ricardo and his lack of communication. I am trying to be polite as I know there is a different pace Upstate vs the one in the city. But these are the facts: There was enough text communication between Ricardo and I to 1) get price 2) confirm pick up time and location 3) confirmation of receipt that Ricardo received my text. I should have known by the couple of questionable text that there's a possibility that things may go array. But with my California attitude I decided to let it roll off my shoulders and trust the 5 star reviews even though there was only 2. I'm an advocate for entrepreneurs so I optimistically wanted to give this service a chance. The pick up was confirmed for 4pm to be dropped off at Adirondack Trailways in Kingston; which is only 13 minutes away. 4:05 approached and this is where things really went downhill. I texted twice and then I called 5 times between 4:05 and 4:13. The 5th time is when Ricardo picked up the phone to then tell me "Oh i didn't think you wanted the ride." This blew my mind and exasperated my stress since we needed to be at the train before 4:30. Ricardo said he was on his way and that he promised me we can make the train. He calls at 4:19 and says he's here. Turns out, he was at the wrong address. From here he turned off his phone so text messages and calls never went through. We missed our bus. Ricardo is the worse. Do yourself a favor and don't call him.

    Grab a Cab - Compassion, Kindness, and Integrity

    Grab a Cab

    (12 reviews)

    I have tried every car service in Kingston they all have left me waiting hourS, not one Kingston…read morekabs let me wait 2 hours at night in the rain with my 4 yo, all Marie would say is he's on his way 10 minutes hon. I HAVE USED GRAB A CAB THREE TIMES AND I HAVE MADE MY DRS. APPT, THEY WERE STRAIGHT WITH ME ON THE TIME, NOT ONLY DID THE DRIVER SHOW UP ON TIME, SHE WAS POLITE TALKING UP HER COMPANY AND EVEN THOUGH SHE could have joined in on my rant about the horrible service I've had with other companies, she just complemented grab a cab. the car was clean, LEAH, the driver was great. thank you for a great trip GRAB A CAB.

    So I received a message from a yelp user whom I can only assume works for the cab company claiming…read moremy review was false. However, if she took the time to read the other reviews which were along a similar vein to what I wrote. Further most Julie "complimented" my review and reported it to yelp to be removed. Her compliment read as follows and I quote: "Just J. left a compliment for your review of Grab a Cab 'I am sorry for the confusion, however, NONE of my drivers recognize you nor have heard a complaint, further more our drivers are equipped with in car credit card runners, i am not sure who you mean to review but im pretty sure it wasn't us! Please call our office and ask for Julie, I would be more than happy to resolve this issue for you if in fact it is us!'" To add insult to injury she then left a 5 start review in her own company's page. Finally for clarification: 1. the cab that picked me up both times was a white car with "Grab A Cab" painted in yellow in the side 2. Like I said in my review I had to pay OVER THE PHONE both times I unfortunately had to use this company 3. I reviewed multiple cab companies that week because I had to suffer through several bad experiences for my business trip and people from out of town need to know what they are going to experience.

    Bussani Mobility Team - mobilityequipment - Updated May 2026

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