Got my Boss RV-6 from here. They have some great employees that don't pressure you to buy and that…read morereally sets the tone. The owner is very kind as well as I visited this place to try out a pedal for the first time and had two different employees come and teach me how to use them while also showing examples of how you can apply them to your playing, and I really appreciated that. It's about 45 minutes away from me, but it's always worth paying a visit. I need a new amp soon !

Been coming here for years! Love my ukulele! Great help and great selection of almost anything! Got…read morereeds here back in school too

While I did not go physically to this location, my online ordered shipped from here. I LOVE the…read moreguitar BUT... When the guitar arrived, there were a few things that could've made for a better experience. First, the guitar was filthy covered in fingerprints, and the strings were corroded beyond use. Also, as this was a Floyd Rose equipped guitar, there was no whammy bar included in the box. And THE last straw was, after cleaning and getting it playable, I plugged in and there was NO SOUND. I unscrewed the back plate and saw there was no wire soldered to the jack. NOTHING. I bet this guitar hung on the wall and never sold because nobody could get any sound from it. A SIMPLE shipping check list of a few validations would've revealed this. I expected way better from Guitar Center. I don't think I will purchase anything online or in shop from them any further when there are plenty of local shops who will bend backward to white glove customers. Do better Guitar Center!

I had a disappointing experience with the Greenwood, IN Guitar Center that reflects poorly on their…read morecustomer service and accountability. After purchasing a used Ovation guitar, the bridge separated from the body while being played normally. When I contacted the store to ask whether Guitar Center could help with a repair or resolution, I was told they would do nothing because I hadn't purchased an extended protection plan. I was advised to seek outside repair shops and told the repair would likely cost more than the guitar was worth. I then asked whether the purchase value could be applied toward a replacement guitar. That request was dismissed immediately, without discussion, and in a tone that was unprofessional and dismissive. I am a 100% service-connected disabled combat veteran, and music is a critical part of my ongoing therapy for TBI and PTSD. I wasn't asking for a handout -- only for the store to stand behind a product that failed during normal use. This experience undermined the trust Guitar Center claims to value in its relationship with musicians.

This is a great program for all children, but especially those who are showing a strong affinity…read morefor music. My older boys (6,3 yrs) like music, but its not been their passion. On the other hand, music seems to speak to the very soul of my daughter, more so than it did her brothers at the same age. Since we've started the class, she has begun to babble-sing along with any music she hears even though she cannot yet talk. The class also teaches me, the parent, fun vocal games to play. It came in VERY handy when we had to wait to be seated at a busy restaurant one night. With the older boys, we have also discovered they have a very strong sense of the beat. Who knew my boys were musically inclined when they weren't even interested! As a homeschool mom, I appreciate the fact I can bring all my children regardless of age. I am not musically trained, so a more musical person may have a different opinion. However, for average parents out there trying to incorporate music into their child's world and are unsure how, this is great.

From the owner: We offer music and movement classes for young children, ages 0 to 5 years old, (older siblings are…read moreallowed if the children are homeschooled and on school holidays) and the grownups who take care of them. Activities include finger plays, large motor movements, interactive instrument jams, improvisation, some sign language, and extra activities with other appropriate, fun props that encourage movement or pretend play. While musical development occurs in class, such as audiation, tempo and rhythm, improvisation, and pitch skills, children learn other important skills such as body awareness, imitative and pretend play, cooperation, listening, increased attention span and awareness, and leadership and performance skills. Our classes also increase self-confidence and family bonding.

My family has been renting/buying/repairing from Dan and his team for two years. They have always…read morebeen so flexible, accommodating, and knowledgeable. This week, they stepped up big time with a last minute rescue on a sizing error of mine with my kids cello. The communication from them has always been excellent. My impression is that they are committed to instilling an appreciation for music in young people. I love the community feel here and look forward to many more years of working with them.

They sold me a microphone stand or so they said when I got home, I opened up the box. They said you…read moredon't have to open the box because he said I know what you need and that's what this is and it was only a boom piece and I needed a microphone stand for a gig. It was an emergency situation. I ended up luckily borrowing one from a friend of mine before we could buy a new one from Amazon.

My girls started taking piano lessons from Mr. Redman this year. They always look forward to their…read morelessons. He is very patient with them and makes learning the piano very fun! He is also very flexible with scheduling appointments around our busy lives! I highly recommend Mr. Redman for music lessons, especially with kids! I may even consider a few lessons myself to dust off the rust from not playing for years! Thanks for teaching my girls Mr. Redman!

We really enjoy piano lessons with Doug. He knows his stuff and is patient and encouraging.read more

Came in with a guitar problem and they fixed it up free of charge. Can't recommend this place…read moreenough.

Mixed experiences here. I've bought a couple of guitars and amps from them now. Their prices tend…read moreto be reasonable. Customer Service is a mixed bag, though. As mentioned, the owner's a little quirky. I think he means well, but doesn't know as much about guitars as he'd like. And he gets pretty defensive if he's not the one in the know on something. That's not the end of the world. But it's an odd experience in an exclusively USED instrument store. Because those of us who have been playing and collecting for decades are going to come in and occasionally have a little more knowledge on something obscure they've got in, etc. If someone with gray hair who knows how to disassemble and review an instrument comes in, it behooves you to trust that he understands it. They stand by their own intake inspection to a fault. If you find something they missed on their intake inspection--even if it's glaring like the guitar doesn't make sound when plugged in--then you've got an uphill battle to prove your case even if you haven't left the store with the instrument yet. If you're looking for a deal on something generic, I think this place will get you through alright. If you're collecting, then this place is probably going to weird you out a little.