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    Butler David S Optmtrst

    5.0 (1 review)

    Services - Butler David S Optmtrst

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    2 years ago

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    Palm Beach Eye Center - Wow, beautiful place

    Palm Beach Eye Center

    2.7(34 reviews)
    1.6 mi

    I have seen Dr. Wallshein three times. Today is the last time. Every visit takes about three hours…read more When you see Wallshein, there is no greeting; absolutely no interest in the patient. Today started with "Let's look.' He dictates notes to the assistant and starts to leave. I had to stop him so I could ask if my condition had changed. His response? "No much." And then he is out the door. He has the bedside manner of a lump of coal. I have no idea if he is any good. I have never had a conversation with him.

    Not only is Dr. Jay Wallshein an arrogant twit who will keep you waiting for over two hours after…read moreyour appointed time, he will tell you that he doesn't make any money on Medicare patients. He will then charge you an extra $75 for a refraction (your prescription). Yesterday, I input my prescription into Zenni to order new eyeglasses by the end of the year and it triggered an error response. Not only had the good (ha ha) doctor written a prescription for a far-sighted woman, (+ in front of the number), the numbers were exactly opposite of what my previous (fabulous) eye doctor in California had prescribed! I left a message for Dr. Wallshein and told him that I expected to hear back from him or I would write bad reviews. I got a call from someone in his office who barely spoke English. Apparently, his time is too valuable to speak to his patients. On my second appointment at this office, it looked like they were ready to make me play the same waiting game and make me pay for the privilege. The staff is rude and arrogant. I asked them why I had an appointment to begin with. They told me to speak to the tiny little man who takes payments. He was extremely rude. I told the staff that they were all rude. Little man told me to leave. I told them I would never be back. Skip this joker. I highly recommend Florida Vision with offices in Port St. Lucie, Stuart, West Palm Beach, etc. They are professional, friendly, and did a great job on my cataracts years ago and following a retina problem that I had back then. And they treat you well even if you are on Medicare/Medicaid.

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    Palm Beach Eye Center
    Palm Beach Eye Center - Palm Beach Eye Center

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    Palm Beach Eye Center

    Eyeglass World

    Eyeglass World

    3.7(54 reviews)
    3.0 mi
    $$

    After a small miscommunication on the prescriptions that I needed for my eyeglasses, one of the…read moretechnicians, Kenia quickly solved the issue! Kenia swiftly took action and contacted me once the issue was corrected. Her customer service should be recognized by customers and employer. Also a thank you to Jeanise for following up to ensure customer satisfaction.

    I've been going to Eyeglass World for years but after today I won't be going back. The exam part…read morewas fine but after I selected 2 pairs of frames to purchase with my new prescription, I told the person attending me that I wanted all the same things I had gotten previously and she quoted me over $1200 dollars and $45 for my exam. I told her that seemed awfully high even after my 10% military discount which she didn't seem happy about me mentioning. She told me one pair wasn't eligible for any discount as they were safety glasses. I showed her a card I received in the mail and she told me I wasn't eligible for it. I told her I would be paying for the exam and wouldn't be purchasing any glasses. I also told her with my insurance last time I only had to pay $19 for exam. She told me the eye x ray was an additional $20 which at my ophthalmologist was covered by my health insurance. She deducted that and told me I owed $20. I feel like I was being ripped off today. Why do I even have to ask why I was being charged so much higher than last time. My insurance was the same as before and with me going there for many years I was treated horribly. It was just a horrible experience overall and no reason was given to me as why she couldn't or wouldn't assist me in getting a fair price, she didn't even try. Like I said the last time I was there the young man who assisted me when out of his way to help me get a fair and reasonable price but this time I felt like they don't care anymore and that will be their future downfall.

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    Eyeglass World
    Eyeglass World
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    Butler David S Optmtrst - optometrists - Updated June 2026

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