Mr. Butler seems to have great knowledge of watches and reasonable prices, but he's grouchy to the point where I found a different watch repair person. I started collecting watches last year and am usually in need of some repair on them. He has terrible customer service skills. Before I found my current repair shop, I would go to Mr. Butler. He uses an archaic paper ticket system to track his repairs. I couldn't locate my ticket once and called to check on the status of my repair. He threw a fit about it "I've got 100 watches and have to look through every one!" and I felt bad that I'd called for an update. I never got the calls about the repair that were promised - I always had to call him. I get how it's hard to look through the watches and wouldn't ask him to do that while I'm on the phone, but he also certainly should not blast a paying customer. He needs a better system. I tore my house and car apart to find the ticket before I would call back. When you call him on the phone, it feels like you're burdening him with your request. He hangs up abruptly and you are left asking yourself if you've done something wrong Another time I had a watch that needed repair and went into the shop. He was working on a watch in there. A man was sitting in a chair. I sat down for 15 minutes waiting to be waited on. Another man came in, waited 5 minutes without any conversation, then left. Mr. Butler took a phone call without ever acknowledging that I was in the store. I finally left without talking to him and haven't been back. He acts like he doesn't need my patronage and I won't be back. read more

Had to have my favorite Citizen watch fixed and Butler did the fix! Professional and reasonable

Great service. Very fast and accommodating. Highly recommend. Went there two different times for a battery and band. In and out in less than five minutes both times. read more

Great watch repair shop in Myrtle Beach. Location is outside of the mall, but is a good location

The owner is always great! Fixed my watch quickly and his prices are great. Highly recommend!

We are very happy to find this new business located across from the old Sears building at the Coastal Grand Mall. Before there was only one place by mall for Jewelry and watch repair. The last time I had the watch battery changed, about 2 years ago, it cost around $20. I also had to leave it and come back much later. Today, I went into the shop was warmly greeted by the owner I believe. He looked just like Santa Clause! He replaced my battery in about 10 minutes for only $10. It was a wonderful surprise. I have a couple other watches that I haven't bothered having repaired. But now I will get them done. If you need work done on your watch or clocks, I recommend this business. read more

Butler Watch Repair - Watch Repair Near Me - Myrtle Beach, South Carolina

See all

Mr Butler has a vast knowledge of watchmaking and is very accommodating. If u need a quick battery for your watch it's no problem.

My wife and I bought our 11 yr old son a watch as a gift. It is his first mechanical watch and it needed a band to fit his wrist. Mr. Butler was very approachable and friendly. He treated my son's watch with care, gave him a great watch band, and even taught him how to wind a mechanical watch. After finishing with our sons watch, Mr. Butler took a link out of my Citizens watch band and added a link to my wife's Citizen's watch band. By the time it was all said and done, Mr. Butler had worked on all 3 of our watches in less than 10 minutes. I could not believe it when he said it was only $38 for all he had done for us! My wife learned from Mr. Butler in the very near future, he will be offering clock repair as well! Watch repair is a dying art. I'm so thankful that my son had the opportunity to meet Mr. Butler. We were thrilled to hear he was from our hometown prior to moving to the Myrtle Beach area. It really is a small world! We had a wonderful experience at Butler's Watch Repair. read more

The most knowledgeable, affable, and reasonable jeweler I've ever met. Will never go anywhere else.

Needed my watch band to get a couple of links added to it. It was only $10 and done in 20 min.

Highly recommend! Needed a watch battery replaced and Mr. Butler performed that service in two minutes for a most reasonable cost of $10. Very nice business and owner, left very happy. read more

I took my Seidel watch which is less than a year old to Mr. Butler due to moisture under the crystal. He assured me that the watch is still in good working order. Mr. Butler was kind enough to take the watch apart and wipe away the collection of moisture at NO COST. Can't find that kind of service anywhere these days. read more

Fast service. Great prices. He hired a new jeweler with lots experience recently. Between them both they can repair, size nearly anything.