Wasted my time. They said they do wisdom teeth removal and to come in. All they did was charge me for the visit and referred me to a real oral surgeon. read more

I love to support real, hard working people with local businesses. I have been seeing Doctor Chen and Doctor Kwong for years for restorative and cosmetic work. Recently brought my mother in for a new crown. My mother is petrified of dentists, but felt safe and relaxed enough that I could leave her and run errands. Office is very high tech, soothing, and rates are beyond reasonable. When the world was freaking out over Covid, this place was an oasis of common sense, and it never felt like a concentration camp, like every other healthcare facility in town. Imagine working your tail off in dental school and continuing education (Dr. Chen travels the world for the latest advancements whilst providing affordable access to our community). The world gets shut down, your life's work and investment at stake.. Dr. Chen never panicked, invested to do whatever necessary to safeguard her patients, and she pulled through it with grace under pressure. Kathy is at the front desk and she makes being led to the chair and bill paying pleasant. Both of these doctors are ethical (if it ain't broke and doesn't hurt, don't fix it) and both doctors are absolutely outstanding at giving proper fully informed consent every step of the way (something that has been lacking in healthcare). I genuinely do love coming here. I would never write a misleading or incentivized review. I just believe it's time in this world to give credit where credit is due. You will be treated like a human being, and not like they are just trying to extract value out of you, like at the big money places. read more

Butterfly Dental Care - Bet you can't guess which tooth - General Dentistry Near Me - San Jose, California

To piggyback on the post below, the office advised the doctor could complete an apicoectomy but ended up charging for the visit and referring my husband to a specialist. Just beware when you're inquiring about a procedure as they may just say yes to get you in and charge you for other things before referring you. read more

First and foremost, I was looking for a dentist that accepted my insurance coverage and after looking and seeing that other dentist around me had low reviews, I decided to go with Butterfly Dental care and the dentist people that took care of me, They were amazing very attentive very educational responses to my questions that I had. I totally recommend Dr.Kwong She was very sweet, Made sure to tell me the after care for my teeth and what to continue doing. I will definitely be back to make more appointments with her. The Dental office was very clean the other front desk receptionist explain to me what paperwork needed to be complete, I am very much felt welcoming to now become a patient with them. read more

i went for an emergency visit and dr kwong was the doctor who attend me,shes so friendly and she was the one who do my extraction,the extraction was fats and smooth. read more

My family and I have been going to Butterfly Dental for several years. The facility is clean and well-organized. Dr. Chen and her staff are amazing. They're friendly, patient, and understand how to work with kids. My eldest and middle son love seeing the dentist. The team makes them feel comfortable and safe. The cleanings are thorough and painless. I just replaced a crown, which looks better than my original tooth. The crown is a work of art. Dr. Andre and Dr. Chen are masters of their profession. Thank you, Butterfly Dental, for taking care of my family. Our smiles look great because of you. read more

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Super friendly, and accomodating. I had a dental emergency, took me in fast and just did the job needed. This will be my go to dentist office! read more

If referrals are a true sign of quality then let me share who I've referred to this excellent dentist: -- my mom -- my aunt -- cousin and her sons -- co-workers -- Friends who are both vets. Dr. Chen does great work and ensures her patients are as comfortable as possible. I recommend her services and professionalism to anyone in the Bay Area. read more

The appointment was at 3 then they had wait 40 min in the car , got in the office paid for the cleaning then after 5 min she's like the doctor need to take of anther patient n it'll take another 40 min So unprofessional read more

Went there for a wisdom tooth extraction. It was super smooth and there was no pain at all! People there are super friendly. I would recommend this one! read more

Not sure if she is a good dentist. My regular dentist told me I needed a crown and wanted $1,900 to do it. I thought that was expensive and I thought I was smart because I found the Butterfly Dental Groupon that advertises crowns for $500. I bought the Groupon then made an appointment. They charge $100 consultation fee before you get to use the Groupon. She told me she would do the crown for the Groupon but I would have to pay about $1,600 for a root canal before she would do the crown. My other dentist did not say I needed a root canal. So I left to get another opinion. I went to a third dentist and he said I did not need a root canal just a crown. He did the crown for $800 ($300 more than the Groupon price). Her price is cheap but I think she will try to upsell you with work you may not need. Also don't buy the Groupon. She will give you the Groupon price. I had to return the Groupon and they would not give me my money back only a credit for Groupon Bucks. I am out the $100 consulting fee and now I have to spend $500 on Groupon Bucks. No problem...At least I did not have her do the root canal. Live and learn. read more

I had some chronic tooth pain and dr.Chen suggested a root canal because my tooth looked like it had nerve damage. The procedure went without any problems and all the employees were very nice. read more

I strongly recommend Dr. Chen's service to anyone. She and her staff are very professional. I have been using their service about 2 yrs now. The first time I was surprised that they even offer a "sunglass" for patients to use before they turn on the light for dental cleaning. They are very considerate for their patients. Thank you Dr. Chen! read more

I needed an emergency appointment - my front tooth broke on Christmas. After several attempts to schedule - I was given an appointment on Jan 31st. There was no consideration for the pain nor appearance. read more

I needed a deep cleaning at my dentist and found it to be a little pricey, so i happened to be in the area and stopped at Butterfly dental in January. The receptionist got the dentist and we spoke for a short while. She old me with my insurance that each quadrant would cost $75 X 4 = $300 for a deep cleaning. She also said they would do a free exam and x-rays to diagnose what I needed. I scheduled the free appointment and when in. They wanted me to fill out paperwork on my history, no problem, but they also wanted to do a cleaning, billed to my insurance and have me sigh for financial responsibility for anything my insurance did not pay. I wanted to wait on this since we were just diagnosing my condition, and I did not know if i would be using them as my new DDS yet. They informed me that Exams were $150, X-rays were $150, and cleaning was $150. The deep cleaning was now $600 per quadrant, or $2400, not$300 as first quoted. They said they would not now do the free exam or x-rays unless I signed the form for them. I left with not treatment and a bad taste in my mouth about Butterfly DDS. They wasted their time and mine, don't waste your time going to Butterfly. I currently pay $10 for an office visit, and $10 for a cleaning every 6 months with my Delta insurance. I would highly suggest going to a different DDS like Northern Dental. They are just down the road from Butterfly on Saratoga Ave. read more

I had to have a root canal and crown. Dr. Chen & Staff were very professional and kind. It took a little longer (4 visits), but my tooth was in a precarious position, and difficult to work on. The Staff made my visits very tolerable. I actually enjoyed my visits with them. Dr. Chen, is a perfectionist and very meticulous about her work! Thank you Staff, Blessings, Paula K. read more

Attention Disabled Veterans and anyone who has had a hard life DO NOT GO TO BUTTERFLY DENTAL at 4302 Moorpark Avenue in San Jose. I literally walked out mid-appointment because the doctor, I believe her name was Dr. Qwong (female) she basically made fun of me for having missing teeth. Was friendly at first, but now looking back she was really condescending to me. Now, I ONLY came to Butterfly Dental after messaging back and forth for weeks with them, which means I told them that I had missing teeth and I needed to get implants. I also was VERY CLEAR that I have anxiety about dentists and I would absolutely need to be completely sedated for any root canals, teeth pulled, etc. and they replied very nicely that they understood my situation and that would be no problem they could refer me to a specialist, and for me to just come in for a consultation. Well, the front office girl was super sweet, but the dental hygienist assistant was really not friendly at all. I did not feel comfortable to ask her any questions. Then the most terrible thing is they have this very archaic system to get dental x-rays, which for someone that has a lot of missing teeth, trying to bite down on this hard and uncomfortable metal object and then hold it still in my mouth while she took the x-ray was just stupid really. Every other dental office I have been to has the latest technology for dental x-rays, meaning, I really never had to even open my mouth, a scanner would quickly take x-rays and boom you were done. So their equipment is really old and outdated, I mean she rolled the x-ray thing in on a rickety old plastic cart, it was just terrible. Also, I am not someone who writes reviews about businesses but the way I was treated at BUTTERFLY DENTAL CARE Is absolutely appalling and after discussing what happened to me with other fellow Veterans, they all told me that I needed to let the public know about this place. Also, before the doctor practically laughed in my face while telling me that I had "nubs for teeth" she said that they were going to "yank out the nubs and then it would be a while before any implants would be placed!" I said "I'm not going to be walking around with no teeth! She was like, "Oh I'm talking about the back ones." Now, also, the reason I have missing teeth is for a few reasons, but basically I hadn't been to a dentist office for many years because of my anxiety of dental work, as I've had many issues in the past. So as I'm trying to tell her all this and that I basically would need to be referred to a specialist, she looked at me like she was offended and she said well we numb you up real good, as if that was going to work for me... meaning she didn't even listen to me. Then to top it off she kept asking me what my last dentist recommended to which I was thinking ? who cares, what are you going to do? I mean I don't know if she just graduated dental school or what her problem was but she was very immature and I actually got up and walked out in the middle of the appointment with that little paper towel around my neck that's how disgusted I was with her attitude. So basically if I could give them a negative score, I absolutely would. DO NOT GO HERE, THEY ARE TERRIBLE! Not only willl they make you feel awful if you don't have perfect teeth, they are not up to date on their equipment, which if you're like me and we pay a lot for dentistry, you should receive excellent care. This place is below sub par and I wouldn't' be surprised if there was a rat or two lurking around the office. read more

I made a Yelp account just because I felt the need to write about this dental office's shady practice. These people are billing my insurance for services I never had... I guess they think most people just glance through their insurance bills, well not me, I carefully read through it and services I never had were billed several times in an educated and well thought out manner, wow these people are money hungry. Once you're locked in and sign their contracts, there's no way out as well. Don't judge the book by it's cover, they seem like ordinary nice people, office looks clean, but they sure have a well organized money scheme going on underneath it all. read more

I finally found my favorite dentist in the bay area. My 3 children and myself were blessed to have a perfect Dentist to take care of our teeth. The team was amazing and love their facility and technology. I willbgive 10 stars. read more

I wanted to have the American dream- blindingly white teeth. After some research in yelp and groupon I narrowed in on this dentist. I called to make my appointment and they were very helpful in working with my times and messaged me to get clarification on my insurance details. They also let me know I could get a cheaper price if I purchased the deal directly from them. I also opted to have an annual check up prior to the whitening. Can't complain bout the check up. Very efficient and friendly. The whitening results were good but for the whole hour that I sat there getting my teeth whitened.. They checked on me once and there was nothin to watch.. So one star removed for that! read more

Amazing ! Wow what a great place I love the dentist and staff such positive and nice vibes !! I went in for a root canal and she was so sensitive on how nervous and anxious I was ! I love it here will definitely be coming back for all my teeth work ! Clean and very modern office !!! read more

Several years later and I still think Dr Chen is the best dentist ever. Always prompt, kind and painless. Thank you!

5 Star all the way for Butterfly Dental. Dr. Chen took me in last minute same day appointment on a broken tooth. She is very professional and has one of the best and nicest dental offices around. You can even relax in the high tech massage chair while you wait. They have the most advanced equipment and procedures of anyplace I have been. Dr. Chen did everything for me same day. Took the mold plus did a temp tooth for me and she took a lot of extra time to make it perfect and it shows she truly cares. The staff is also professional and nice. I happen to pay cash and her pricing was very fair. I would highly recommend Butterfly Dental for all of your Dental Care needs. Thank you Dr. Chen!! See you soon,,Joel read more

Dr. Chen and her staff are amazing and sweet people. I love coming here as I know I will be taken care by them. The staff provides a very familiar home feeling to their patients I really appreciate their receptionist Tina for going through great lengths to find out if my insurance policy is valid. Yesica as well creates a wonderful experience for me! She provides a motherly care feeling to which I know I will be taken care of. Thank you to a wonderful staff. read more

Dr. Chen is the best dentist I've ever been to. She's truly a master/professional, when I sit in her chair I can trust her completely. She works so efficiently or thoroughly, I've never seen anything like it. She puts a lot of thoughts into the details of the place, like the lavender purple accents and the massaging chairs. She and her staff treat her patients like family, and that's what I love most about Butterfly. read more

Great experience, even during these challenging times. The team is great in communication and ensuring you feel safe. Everyone is excellent and I highly recommend coming here for your dental care. read more

DR. Jianye and Staff displayed professionalism during my cleaning. Being new to the area it was important to find a dentist that I could trust and this team takes the cake! Comfortable and clean, solid atmosphere and easy to find. read more

WOW , What great service this dental office supplies to its customers from when you arrive to when you leave very friendly and caring I have been to many dental Offices but this one is truly a five star read more

Wow. Fantastic service and really friendly team. I am a wreck at the dentist. I can't handle pain. They basically talked me into a relaxed state where they were able to replace a crown and a filling. HIGHLY recommended! read more

** this is for the groupon The doctors were nice, but the whole office felt like it was just put together. The way they spoke with you seem like they were trying to up sell you on services which is what I'm use to at a nail salon but not a dentist. I caved and had them do my cleaning before the whitening. Now I've had my teeth cleaned routinely throughout my years. However I've never experienced anything like what they did. They literally got water on my face, including my own saliva. It was so gross. Then since they didn't suction the water and saliva out, I started choking, also a first for me at the dentist. Later came the teeth whitening, they did it in three 30 min session. All was good, except for the sensitivity that they spoke of, it felt like a needle being stabbed into your gums at unexpected times. Horrific, to make matters worse, my teeth are barely whiter. Most of my family couldn't tell the difference. They only could tell because I started to wince in pain randomly throughout the course of 2 days. This was awful. Now I can say that the teeth whitening was based on how my teeth were receptive to the bleaching process, I get that. But the lack of experience from the dentist and the staff is unacceptable, I should not be choking during a routine teeth cleaning. To make matter worse, at the end of all this, they quarantine you in a room for the check out process where they try to get you to come back as a regular patient. It was painfully awkward. I say pass on this place, this was a groupon fail. read more

Our family had our annual cleaning and check up with Dr. Chen this past Sunday (yes, they are opened on Sunday!) and are quite impressed with the following: Office - Clean, comfortable and spacious! It's right off 280 and plenty of parking! Equipment - State of the art equipments. I've seen dental x-rays before but never did it make much sense to me. They had a digital camera that took pictures of my teeth and had them projected onto a TV in front of the dental chair! I was able to see where all my cavities (unfortunately, a few)! The TV can be used to watch shows if she's not using it to show you pictures of your teeth! Oh - the dental chair can massage while you get worked on! Entertainment - while waiting for my husband, I was able to entertain myself with the X-Box outside in the lobby. I'm sure the kids would love this and you won't need to worry that they might be bored waiting for you! Massage Room - There is a massage chair in it's own room for further relaxation! I don't think I've ever seen that in any medical offices, dental or medical! Drinks - coffee, water and fruit juice in the lobby for your enjoyment. But best of all, service! Dr. Chen took her time and effort to go over the x-rays and pictures and did a thorough job with my cleaning. She comes highly recommended! We'll definitely go back to our dental spa! read more

I needed a crown asap, I found this dentistry on yelp (after a million other dentistry's) and I immediately called Butterfly Dental. Tina answered all of my questions thoroughly and estimated the cost for me. There was a groupon I purchased, it helped immensely. Take your time to check out groupon for great deals. Making an appointment was easy and thorough, considering we are going through an unprecedented time. Dr. Chen and her staff paid very good attention to detail, you can tell they care a lot about their patients and the work that they do. As soon as you walk into the building it was super clean, all sanitization protocols were met. As soon as I received my temporary crown, I waited a week and a half for my permanent crown to be made at the lab. After waiting patiently, I received a phone call that my crown was ready. It was a bittersweet moment for me, the temporary crown was growing on me. None the less I was super happy that my permanent crown was ready. Dr. Chen and her staff did an amazing job! I'm eating on both sides now, not having to worry about food lodging inside my tooth! Thank you so much Butterfly Dental! I highly recommend! You won't be disappointed!! read more

Can't wait to give my 5 stars review. I happened to find out this office via Groupon. I had doubt before my first visit. However, I came anyway to get as many opinions about my treatment as I can. My first impression with Dr. Chen was great. Then the office followed up with a reasonable estimate cost for my treatment. Office staffs are nice and friendly. Even though, my first treatment didn't go as plan, Dr. Chen spent extra time to address the issue. HIGHLY, HIGHLY recommend this office, Butterfly Dental. HIGHLY recommend Dr. Chen service. It's worth every penny. I'm very satisfied with Dr. Chen's service. Thanks for the job well done..... read more

I would never come back her again. They are not kid friendly at all. They have a massage chair and my son was sitting on it and the doctor came to me and said "can you not have him sit there" they didn't even say please or sorry. They were rude throughout the whole appointment. If you have kids I suggest not to come here. The redwood city location is 10xs better and friendly read more

My recent visit here at Butterfly Dental Care and I couldn't be more pleased with Dr. Chen's service. She was extremely nice...very thorough from beginning until the end. The place is equipped with high-tech gadgets. It's cool that you have real time visibility while being checked. Dr. Chen Rocks! read more

The Butterfly Dental Care has very professional dentist who took care of my dental cleaning and filling my teeth cavities. highly recommended her dental office because of her proficiency and taking care by her nice staffs. read more

I called according to their website for a free consultation (source: www.butterflydental.net/free-consultation) and that was not true, so lady on the phone said that that is not something that they do, to consult before we go with the surgerey. read more

I like Dr. Chen. She's very nice and invests in the most current technology in Dentistry. Definitely worth the drive for me (I live in San Mateo). read more

Dr. Chen and staff are so AMAZING! I would give them 10 stars. Office is so clean and pretty. The receptionist and assistant very nice and sweet. My filling fell out and I just moved to this area and I called they got me in right away very nice on the phone. I'm a baby and very uncomfortable going to the dentist Dr. Chen was very gentle and sensitive to my needs. I would definitely come back and highly recommend. read more

I came here for a teeth whitening procedure and had a great experience! The staff was very nice, professional, and my results were great! Plus the dental chairs and rooms were quite comfortable. read more