I had a great experience at Destination Smiles Orthodontics in San Jose. The staff was friendly,…read morewelcoming, and made every visit feel comfortable. They explained the treatment process clearly and always took the time to answer my questions. The office was clean, organized, and appointments ran smoothly. I truly appreciated how professional and caring everyone was throughout the process. I would definitely recommend Destination Smiles to anyone looking for quality orthodontic care and excellent customer service!

weve been coming here for a very long time and love it. everyone is nice and welocoming. Would…read morecome here again definitely. They always make sure were taken care of and the work on braces is amazing.

Our three kids love this place! All the dentists we have seen, Dr. Reham, Dr. Scotty and Dr. Nancy…read moreare really good. My oldest daughter comes here for orthodontics as well as for her dentist and her braces plan is progressing well. My son comes here for dentist only for now and has seen Dr. Reham. She is amazing. Super skilled at what she does and super gentle with the kids. You definitely feel like you can trust her. My son had cavities that had to be filled, with laughing gas and it went very well. Finally, my youngest daughter had the most dental work done here after she experienced cavities and tooth decay due to drinking milk in bed as a baby and not brushing afterwards. She had to do the repair under general anesthesia at 3, which is super nerve-wrecking as a parent but under the care of Dr Nancy it went very well. We appreciate that everything is super kid friendly, from the coin kids get to retrieve a prize at the end of each visit, the tee shirt and picture with the dentist they get on their first visit, etc. We will keep coming here and also a special shoutout to all the dental assistants! We appreciate you.

We are newly moved in town and in need of a new dentists for my 8 yrs old…read more We were ask to get x ray done as soon as we walked in. I thought that was strange, my 8 yrs old never had cavity always have his regular check ups and last xray was done at previous dental office 6 months ago. Now coming to this new dental office, he didn't start with seeing the dentist to see maybe there is something questionable that needed xray to confirm but ordered xray to be done by the door as if it was getting a temperature?! Of course I denied it and was asked to sign a no xray waiver. I can't help questioning this clinic protocol on pediatric radiation protection, and I will speak to the floor manager over this issue.

Absolutely blown away by the level of care we received today! I have a challenging kid, lots of…read moreconsiderations for his care and a weird tooth that decided to pop up. Our hygienist was amazing - she was attentive, listened carefully, made notes and then not only did she listen well, but she conveyed the information to Dr. Nancy and Dr. Nancy came in having read my input form/listening to the hygienist. Might not sound like a big deal, but for the first time I felt like I had a true partner in my child's care, much like his pediatrician. I felt heard, I felt supported and then she carefully went through his mouth and we talked through treatment options of what made sense. She also answered all of my questions. Front desk came with a complete explanation of what was covered/not - everything was clear, in writing, and was able to click a button that said proceed! Another incredible service - once you agree to your treatment plan, you get an email with the PDF that not only shows what you agreed to but the actual teeth impacted. I know this seems silly but I have never seen the actual tooth number/letter up until now for my child and he is age 8. The building is a bit odd looking from the outside, but the office is bright and fresh and welcoming! We are absolutely thrilled to have found this dentist and looking forward to our next visit!

My daughter came in absolutely terrified because of a past experience with a different specialist…read moredentist. But the moment we walked into this office, everything changed. The staff here is truly amazing -- patient, gentle, and so encouraging. The whole setup is kid-friendly and calming, which made such a difference for her. They took the time to help her feel safe and supported, and with their kindness she was able to overcome her fear much more easily than I expected. I'm so grateful for their patience and understanding. Thank you to every single staff member for making this visit such a positive one. I highly recommend this place for kids, especially those who have dental anxiety. Truly a wonderful team!

My daughter started going to this dentistry at 3 years old. Another dental hygienist recommended…read morethis as a family friendly office for my daughter. She is four years old now and is very comfortable 'going to the dentist'. The office is warm, big prop trees divide the space between the office and the waiting room. There are enough books to keep a small classroom entertained and my daughter felt catered to. The dental hygienist was so kind and offered me a spot to sit to watch my daughter. She asked if they could do X-rays which I agreed to. They were careful to explain how the teeth would eventually push through and at what angles. My daughter was busy watching a movie with provided headphones, so none of the procedures seemed to bother her. After her cleaning, she got to choose a prize and enter into a drawing to win a bicycle. All very exciting to a four year old. She'll look forward to more of the excitement. I had to email their front staff to fill out a form for her TK registration earlier this summer and they replied within four hours of my request. I was impressed with their response time and as a busy mom, I am grateful for the help!

Absolutely gaslit by a severely misinformed dentist at this office. I went in with a…read morewell-researched plan for my very challenging child that I was hoping to have an open discussion about and instead was gaslit and repeatedly having to defend my stance. 1. Glass ionomer is absolutely a viable option for a tooth with no enamel (as my child has) as a preventative measure/temporary solution, three dentists later and all the ChatGPT and Gemini data I can consume, I was right. It was literally designed to adhere to challenging teeth situations, including my child's, a no enamel tooth (which is actually quite rare, so there probably is some enamel present) and in his case, one that has not fully erupted. The chemical reaction that takes place does not need "hooks" to bond - it literally is an acid-base reaction to either enamel OR dentin creating a true chemical bond and thus a seal to temporarily protect said tooth. Both enamel and dentin contain hydroxyapatite - the key player is Calcium. The polyacrylic acid has negatively charged carboxyl groups that can chelate to calcium ions. So when GIC is placed on the tooth (regardless of whether it is dentin or enamel), the acid conditions the surface, some calcium is available on the surface and the polyacralate chains form ionic bonds with surfac calcium and you get a chemical adhesion layer. Only difference is that with dentin, mineral density is lower, more organic matrix present and more moisture - so while it is a lesser bond, it still absolutely chemically bonds and would give the tooth some protection while we wait for it to fully erupt, for him to mature and hopefully continue work through his gag reflex. Basically buy time. Chemistry was my favorite class. 2. When I say no stainless steel cap or amalgam - I MEAN NO STAINLESS STEAL - and you are also WRONG if you think they do not contain nickel. Nickel is literally the ingredient needed to allow dentists to FORM the cap. It's not for you then to debate me for 10 minutes. I do not want the added release of Nickel into his system, a metal his father has a KNOWN ALLERGY TO. My child already has brain inflammation - I do not need to increase his load. Instead of listening, I was questioned multiple times about "how allergic my husband really is" or my favorite "all my other PANS/PANDAS patients are fine with the stainless steal". DO NOT CARE. Until you hold your child while he is convulsing himself to sleep because his brain is inflamed and his motor tics are out of control, you don't get to push your narrative. I am telling you as his parent what I need from you. Don't gaslight me into something because it is easier and cheaper for you. The rest of the office, awesome - great hygienists, awesome front desk - so sweet, great with kids. If you have a kid with no issues and just regular checkups, probably fine. But if you have a unique situation that requires thoughtful consideration with knowledgeable dentist, I would NEVER take my child back here. He deserves better care and as a parent, I have standards = a dentist who doesn't gaslight and understands the very basics of the treatments they are responsible for giving.

We have had an amazing experience with Dr. Derick Phan and his team! Both of my daughters have been…read morepatients, and we couldn't be happier with their care and results. My older daughter had a particularly complex case that began with needing to bring a tooth down from the roof of her mouth. Dr. Phan handled it with incredible skill and patience, and the results have been amazing. Years later, he is still going above and beyond to help her with a tiny gap that was bothering her. Dr. Phan is not only an exceptionally talented orthodontist, but also incredibly kind, generous, and genuinely invested in his patients. We feel so lucky to have found him and would recommend him without hesitation!

My daughter is a longtime patient at Surfside, both as a pediatric dental patient and for…read moreorthodontics. As a mom, I have always felt she has been given extra care in her regularly visits. Dr. Derick Phan is an exceptional orthodontist explaining every need in detail with great options for her care. Appointments are easy to schedule and the afternoon spots are readily available. The staff is fantastic and they have state of the art equipment. Highly recommend Surfside!

We're so grateful for the wonderful care our child has received here. Our child actually looks…read moreforward to checkups, which says so much about how kind and welcoming Dr. Amiri is. We've had cleanings and x-rays done here as well, and she was incredibly helpful during an emergency situation. We truly appreciated her calm, careful, and attentive approach. It's rare to find such a professional who is both highly skilled and so gentle with children. We're very thankful and would absolutely recommend her to any family looking for excellent pediatric dental care.

To say that Dr. Amiri is wonderful is an understatement! She and her staff are so nice, caring, and…read moreunderstanding. Dr. Amiri is so considerate and personable and absolutely great with kids. My kid is older and she is just as patient and kind as I see her interact with the little kids that come in. I have never felt rushed or like I'm inconveniencing her with questions. And I love that she takes what I call a minimalist approach and has a great way of explaining treatment plans. The other really nice thing about her office is her other patients, they always seem to be just as friendly and it makes for a really nice atmosphere. And even though there are usually other families, they run a tight ship and always seem to be on time. We've had many dentist appointments in the last year and I can't think of a single time we had to wait, even though it would be completely normal if we did. She takes our insurance, but would 100% be worth the out of pocket costs if she didn't. Every experience has been positive and I have never left with a bad feeling or unanswered questions. I truly can not think of a single negative thing about Dr. Amiri or her office, she is hands down one of the easiest going, friendliest people and I recommend her wholeheartedly. My only regret is that we didn't find her sooner, she is an amazing pediatric dentist!

Not a a good experience. They make changes and confirm abouts and you show up and there are closed…read more Also they change your doctor without notice.

I've been calling this office for weeks. They always ignore the call and send it straight to…read morevoicemail. For some reason. They are so busy. They have no time to answer the phone, which is insane but they can text. They text to schedule appointments now and then when you text them, your information mind you I am not a new patient they won't respond after you give them the info to schedule so unprofessional if you don't want to have your practice just close it down why are you sending your patients to voicemail for weeks and not scheduling them just lazy they used to be such a great business the new owner around this place to the ground it's terrible

I've followed Dr. Tiffany Chan from her old office in mtn view/santa clara to her new office at…read moreBascom Family. Aside from her exceptional dental work, I love that she is a good listener; the friends/family I've referred agreed that they felt heard w/ Dr. Chan than compared to their previous dentist. Her new office is sooo nice - it's been newly renovated, super spacious (wheelchair accessible!), clean, and it gives --dare I say--tranquil vibes?! Great design. Top mentions: the water they spray in your mouth is WARM?! I've never had that at any dental office before and it is a GAME-CHANGER for my sensitive teeth! Pleasantly surprised about this. I also met her dentist husband Dr. Mody when Dr. Chan was out, and he was super nice and friendly, too. I feel like I'm in good hands (no pun intended!) when I'm at BFD. Highly recommend !

I'm extremely disappointed with this dental office. a soon i arrived to the office the first…read morequestion was you're here to make a payment- It feels like their priority is making money rather than genuinely caring about their patients' health. Even after paying for the treatment estimate, my appointments were repeatedly canceled without proper explanation or consideration. This level of unprofessionalism and lack of care is unacceptable. Patients deserve reliability, transparency, and respect none of which I experienced here. I would not recommend this office to anyone looking for quality care.

I took my kids to the Saratoga location as they were in network and every time we went, the staff…read moresaid we only have to pay the copay. Then this May I started receiving a bill online. The "bill" never provided an explanation as to what exactly they were for. I asked for an itemized bill, in which they could not produce for months. It wasn't until August that someone called me back to tell me verbally what the charges were (x rays that I didn't know my child took), but still nothing on paper and I received a notification every month about my outstanding mysterious balance. In early Nov, they finally produced an itemized bill that I have attached. I'm still not sure why under 3 years old oral evaluation isn't covered by my insurance, but that's what I was told. I paid the statement balance and today, 12/5, I receive yet another notice that I owe $7. There was no explanation, but comparing the two statements, which I have included here, it seems they randomly changed some charges and even added a charge. This is fraud because the last six months they have sent me a different bill this whole time and now all of a sudden after I paid they decided to change the charges with no explanation? It is also harassment to continue to email someone without providing any explanation for the charges. It's their responsibility to make sure the charges are correct and it seems they're just arbitrary at this point. Stay away from this incompetent business.

My son has been going to BAKD for about 6 years and have seen both Dr. Phen and Dr. Su for regular…read morecheck ups, cleanings and treatment. They are both great and really care for my son's dental health and what works best with our lifestyle. Everyone in the office is great! The front staff greeted me when we walked in and you have to check in on an iPad where you update some information. Today, my son saw Brittany for his cleaning and she was wonderful! She was very gentle, patient and she made my son feel comfortable.

We've been patients at Navarro & Associates for years and have generally had a positive experience…read more In addition to pediatric dentistry, both of my kids have received orthodontic treatment there. Scheduling routine dental cleanings has always been easy and convenient. We decided to keep both children with the practice for orthodontics as well, thinking it would simplify appointments. However, we weren't aware that the orthodontist has limited office days and hours, which has made rescheduling appointments more challenging than expected. Had we known this upfront, we may have considered other options. That said, Dr. Wong has been wonderful and we're very happy with the care he provides. The staff is generally friendly and helpful. The only concern we've had is that the orthodontic assistant who sees my daughter has made her feel somewhat uncomfortable during the last few visits, possibly due to frustration over recurring broken brackets. Overall, we've had a good experience, and Dr. Wong has been a big reason why we've continued our orthodontic care here.

My kids love Dr. Navarro. She's thorough and her staff is very professional. My children feel very…read morecomfortable here. I appreciate them always keeping me in the loop and explaining things in detail. Ambience is super kid friendly.