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Buxton Blinds

4.5 (142 reviews)
Open 8:00 am - 6:00 pm

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Reviews With Photos - Buxton Blinds

Very easy and professional experience. Buxton had a generous selection of shutters which made me feel like I was getting a comprehensive idea of what was out there. I felt like the quality was above average for what I've seen in the same price range. Installation was a breeze - fast and efficient - clean! And again professional. Cost was completely competitive - but the quality of the product far exceeded expectations for what I paid for. Super happy - very rare for me - lol. Overall, would absolutely recommend Buxton Blinds!

Cordless blinds in the office
Sarah B.

From start to finish it was a wonderful experience. From my initial contact with Andrew, consultation and installation. It was so simple! Our blinds were installed today. They turned out so beautiful and a breath of fresh air literally! Gentry was great! He was friendly and did an awesome job. He was respectful of our home. He was quick and cleaned up! Quality is great! It's lightweight. It just completed the room. Will definitely recommend Buxton Blinds to everyone! We live our new blinds!!

Shutters arrived in a reasonable amount of time. Measurement was fast and correct. The installer was super polite, clean, and efficient. the shutters look perfect!

"Light Filtering" Roller shades
Dan T.

Andrew and Shauna are awesome. My wife and I ordered several roll up shades as well as a large panel glide system and the process was a breeze. Andrew came out to discuss exactly what we were looking for and measured for our needs. My wife and I are pretty picky about colors and texture, so it took us a while to go through the multitude of samples. We never felt pressured or rushed, and in the end we got exactly what we wanted. We met with three window covering companies, and Buxton was the clear winner in terms of customer service, communication, and quality. Many thanks!

I'm giving a rating based on the post installation customer service experience. My husband had previously given a 5 star review after the install of our shades in our San Diego home. Our original 5 star review was based on our satisfaction with the installation process and the quality of the blinds. Since our installation, we had one of our blinds stop working and the remote device was not connecting. I personally reached out to Andrew requesting assistance troubleshooting over the phone. He was less than interested in doing so & directed me to contact Shauna via text, his scheduling assistant. I had texted Shauna to which she never responded. I texted Andrew back to let him know that Shauna had not responded. Andrew also chose to ignore my text. My husband finally called Andrew directly a few days later hoping to troubleshoot with him over the phone and again directed him to Shauna. He said the issue was likely that someone in our home had pushed a bunch of buttons on the remote and messed up the connection between it and the remote. Shauna finally did respond stating that they would not come out without a paid service call, the full amount sent to them in advance via "Zelle" (which seemed a little suspicious for a business to do before they even diagnose the problem). To me, this is NOT customer service! After 6 months of trying to get them to Given my frustration and disappointment with Buxton's post-installation services, I looked up other businesses in the area and reached out to a higher rated company who amazingly came out to our home FREE of charge to do an inspection the next day, found out it wasn't the remote at all, but rather the motor had burnt out. This company reached out to Graber on our behalf and secured a replacement under their warranty program. Within 2 weeks, we had a new working blind installed. The only cost to us was the install charge which was half the cost of what Buxton was trying to charge us for their service diagnostic call and we weren't charged anything in advance of the actual services being performed. This other company now gained a customer for any future needs in our home. I am expecting a defensive response from Andrew to my review as I can see he has responded to all his lower reviewed customers in this manner. Attaching proof of my text conversation with Andrew to support my claim which you can see in his short less than customer service oriented response to me. Do yourself a favor & find another business for your blinds/shades needs. As much as we prefer to support local family businesses, this one was always all about money before customer service. Just like previous reviewers, you have to pay all up front before an order will be placed & if you want any follow-up assistance after install, you are not a priority & when they are ready to schedule a service call you also have to "pay up front".

Roman Shades
Miriam M.

Great service and quick to communicate. Super fast installation and great quality. Would definitely recommend.

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4 years ago

Worked with Buxton and the entire process was very easy. Shutters are beautiful and installation was quick.

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Review Highlights - Buxton Blinds

Andrew was amazing and very helpful!

Mentioned in 71 reviews

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Express Blinds Draperies & Shutters

Express Blinds Draperies & Shutters

4.7
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This is a privately owned and operated business serving San Diego, but they performed better than…read moreany big company could have on all fronts. Bob (co-owner with wife Lizzie) came out personally for the first assessment. We really didn't know the difference between blinds, shades, shutters, etc, but he brought us catalogs and we recognized shutters as the "window treatments" we liked best having stayed in air-bnbs. Turns out we have great taste, because this is NOT the cheapest way to go, but they worked with us on the cost so we could get what we wanted without breaking our budget. Now that the shutters are installed, I'm so glad we were able to make it happen. Our home looks completely transformed. The turn-around time was most impressive. A co-worker told me we might have to wait 2-3 months for shutters to be manufactured. We also recently replaced our windows and didn't want to re-hang the old blinds. Express Blinds had custom shutters made for 18 windows, a sliding door, and a half-circle window in 3 weeks! We worked with Linda to arrange for the installation to follow within a week of the window installation. She too is top-notch professional. She waited on me to get her a target date based on windows, then arranged for the installation to come less than a week later. She even called the afternoon before to tell me exactly when they would arrive. They arrived on time and completed the entire job in a single day. This was as stress free as a home-improvement project can be; we highly recommend Express Blinds!

I am very impressed with the service/care we received from start to finish and we had new Blinds…read moreinstalled in every room in the house. Bob was so nice and so easy to work with, as were the installers also; Xavier and crew. Quality of the work was great as well as the quality of the blinds.

Suncraft Shutters

Suncraft Shutters

4.5
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We've had these stained oak cabinets for the longest time and giving our kitchen a facelift can no…read morelonger be avoided. We called a few contractors to give us a quote to go with our kitchen renovation. Refinishing the cabinets was not an option because we wanted a solid color and painting oak will reveal the grain. Refacing was our preferred solution but the contractors will only do a complete cabinet replacement. That would have been fine, but replacing the cabinets will get us way off budget. So my wife and I did our cabinet-refacing homework and I came across Suncraft Millwork on Amazon.com. Specializing in thermofoil cabinets and drawer faces, it offers modern slab and shaker-style designs. I exchanged a few text and emails with Jeremy, the owner, and got a very budget-friendly quote! The caveat was my wife and I will have to do some heavy lifting because we had to make sure the cabinet frames will match the doors and faces. This will be no easy task because we cannot just paint oak since the wood's grain will be evident. We also had to put the hinges and install the doors and attach the drawer faces. But we were ready to rise to the challenge. At 1/3 the contractor bid, we will make sure we prevail! We ordered 25 shaker-style cabinet doors and 12 drawer faces of varying sizes in Fashion Gray color. Jeremy needed a 2-week window which was just the right amount of time we needed to sand, fill, re-sand, prime, and paint the frames. He sent us a thermofoil sample to color-match the paint. Our order came neatly stacked on a pallet and the items were securely wrapped in foam and cardboard. Clearly labelled with measurements, all of them were in pristine condition. I was in contact with Jeremy the entire process and beyond. He suggested the self-closing hinges and made sure I'll be able to install the doors with ease. It has been three months since we installed them and these doors and faces looked really well in our renovated kitchen. We will surely give Jeremy a call when it's time for us to upgrade our bathroom cabinets and drawers!

Suncraft Shutters (a.k.a. Suncraft Millwork, Inc.) was a major player in our recent kitchen…read morerenovation the past 4 months. We had outdated recessed oak cabinets with natural stain and we invited a few contractors to make a bid on them. They all recommended to do the more expensive replacement rather than refacing which would have made a huge dent on our budget. My husband found this business in Amazon (https://www.amazon.com/gp/aw/d/B09F21L33S) that offers thermofoil cabinets. He was in contact with the owner (Jeremy) from ordering to installing the cabinets. We were unsure with the color so Jeremy sent us samples to choose from. Since we were going to change only the doors and keep the frames, we used the sample to get color-matched paint. We ordered 26 cabinet doors and 12 drawer faces - all in shaker style and Fashion Gray color. They were shipped free and neatly stacked on a pallet. They were carefully wrapped with protective material in groups of 2 or 3 doors / faces. We had to isolate the kitchen with plastic covers to get the frames sanded, wood-filled, sanded again, primed, and finally painted. The doors arrived in a couple of weeks giving us plenty of time to prep the kitchen. We were looking for soft/self-closing hinges to go with the cabinet doors and Jeremy had a great recommendation. To complete the whole cabinet renovation, I bought the cabinet/drawer pulls. We were very happy with how our new cabinets turned out. We did a lot of DIY work but it was all worth it. We will surely order from Suncrafters again when we do our bathroom cabinets and drawers.

Sunburst Shutters & Window Fashions

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There's a very good reason they have almost a perfect 5 star rating…read more The girl (sorry, I don't remember anyone's names) that came for the measurements and quote was fantastic. Everything that arrived was measured perfectly. The price and quality are both very good for shutters and blinds. The composite plastic style shutters we got are *solid*. No need to spend extra for wood anymore, IMO. The guys who came to install them showed up promptly, did an excellent job and were very friendly; and did the whole house with downstairs shutters in just under 2 1/2hrs. Could not have had a better experience.

I have only positive things to say about Sunburst Shutters. My experience with them was 10/10! To…read morestart, Kelsy, one of the sales reps for the company is the sweetest most amazing person. I appreciate how patient and helpful she was every step of the way during the process of choosing our shutters and shades. As someone who can go back and forth when making such an important decision as the shades for your home Kelsy was so sweet and patient with me through it all even when I changed my mind on a few things along the way. She also is extremely knowledgeable about the products offered through Sunburst and gave great advice on what would compliment my home. The installation process was easy and we are so happy with the final result. Thank you so much for everything Sunburst and I will definitely be sure to refer you guys to anyone I know looking for new shades and shutters in the future!

San Diego Shade

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Hunter Douglas Roller Shades - Measurement Issues…read more We have owned Hunter Douglas shades in multiple homes and have always liked the quality of the products. This review is not about the shades themselves, but about the measurement and installation. We had previously worked with San Diego Shades and had a great experience, which makes this outcome especially disappointing. This time, instead of their technician, they sent the sales rep to do the measurements. All of the shades installed in our home were measured and cut slightly too small, leaving the wooden window frames visible on the sides when the shades are fully closed. While this may sound minor, it affects both the look and function of the shades. The issue is most noticeable in our bedroom, where we installed motorized room-darkening roller shades. Light still comes through the sides, which defeats the purpose of a room-darkening shade. I raised my concerns right after the upstairs bedroom installations, but the issue was dismissed with an explanation that didn't address the problem and did not and does not make sense. At the time, we were in the middle of multiple home projects, and I assumed I would eventually get used to them. I didn't -- and it continues to bother me every time I see them. When the downstairs shades were installed and had the same issue, I escalated the concern to a supervisor, and two of the cheaper shades were eventually replaced. Unfortunately, the bedroom shades were never corrected. Even now, the measurement issue is noticeable and frustrating. For a professional installation, I expected better attention to detail and follow-through. My advice: carefully review measurements and finished results before signing off.

We had Matt repair our drapes and install some long curtains. He did a great job. He does work all…read morearound San Diego County. We highly recommend them to do our work again. Hard to find someone to do this specialized work as well as they do.

Buxton Blinds - blinds - Updated July 2026

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