1. Buxton Blinds

    1. Buxton Blinds

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    El Cajon, CA

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    Buxton Blinds

    4.5 (143 reviews)
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    Very easy and professional experience. Buxton had a generous selection of shutters which made me feel like I was getting a comprehensive idea of what was out there. I felt like the quality was above average for what I've seen in the same price range. Installation was a breeze - fast and efficient - clean! And again professional. Cost was completely competitive - but the quality of the product far exceeded expectations for what I paid for. Super happy - very rare for me - lol. Overall, would absolutely recommend Buxton Blinds!

    Cordless blinds in the office
    Sarah B.

    From start to finish it was a wonderful experience. From my initial contact with Andrew, consultation and installation. It was so simple! Our blinds were installed today. They turned out so beautiful and a breath of fresh air literally! Gentry was great! He was friendly and did an awesome job. He was respectful of our home. He was quick and cleaned up! Quality is great! It's lightweight. It just completed the room. Will definitely recommend Buxton Blinds to everyone! We live our new blinds!!

    Shutters arrived in a reasonable amount of time. Measurement was fast and correct. The installer was super polite, clean, and efficient. the shutters look perfect!

    "Light Filtering" Roller shades
    Dan T.

    Andrew and Shauna are awesome. My wife and I ordered several roll up shades as well as a large panel glide system and the process was a breeze. Andrew came out to discuss exactly what we were looking for and measured for our needs. My wife and I are pretty picky about colors and texture, so it took us a while to go through the multitude of samples. We never felt pressured or rushed, and in the end we got exactly what we wanted. We met with three window covering companies, and Buxton was the clear winner in terms of customer service, communication, and quality. Many thanks!

    I'm giving a rating based on the post installation customer service experience. My husband had previously given a 5 star review after the install of our shades in our San Diego home. Our original 5 star review was based on our satisfaction with the installation process and the quality of the blinds. Since our installation, we had one of our blinds stop working and the remote device was not connecting. I personally reached out to Andrew requesting assistance troubleshooting over the phone. He was less than interested in doing so & directed me to contact Shauna via text, his scheduling assistant. I had texted Shauna to which she never responded. I texted Andrew back to let him know that Shauna had not responded. Andrew also chose to ignore my text. My husband finally called Andrew directly a few days later hoping to troubleshoot with him over the phone and again directed him to Shauna. He said the issue was likely that someone in our home had pushed a bunch of buttons on the remote and messed up the connection between it and the remote. Shauna finally did respond stating that they would not come out without a paid service call, the full amount sent to them in advance via "Zelle" (which seemed a little suspicious for a business to do before they even diagnose the problem). To me, this is NOT customer service! After 6 months of trying to get them to Given my frustration and disappointment with Buxton's post-installation services, I looked up other businesses in the area and reached out to a higher rated company who amazingly came out to our home FREE of charge to do an inspection the next day, found out it wasn't the remote at all, but rather the motor had burnt out. This company reached out to Graber on our behalf and secured a replacement under their warranty program. Within 2 weeks, we had a new working blind installed. The only cost to us was the install charge which was half the cost of what Buxton was trying to charge us for their service diagnostic call and we weren't charged anything in advance of the actual services being performed. This other company now gained a customer for any future needs in our home. I am expecting a defensive response from Andrew to my review as I can see he has responded to all his lower reviewed customers in this manner. Attaching proof of my text conversation with Andrew to support my claim which you can see in his short less than customer service oriented response to me. Do yourself a favor & find another business for your blinds/shades needs. As much as we prefer to support local family businesses, this one was always all about money before customer service. Just like previous reviewers, you have to pay all up front before an order will be placed & if you want any follow-up assistance after install, you are not a priority & when they are ready to schedule a service call you also have to "pay up front".

    Roman Shades

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    3 years ago

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    4 years ago

    Worked with Buxton and the entire process was very easy. Shutters are beautiful and installation was quick.

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    4 years ago

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    Andrew B.

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    7 years ago

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    6 years ago

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    4 years ago

    We got new blinds through your company and they look good and are easy to adjust. We're glad we did business with you!

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    5 years ago

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    3 years ago

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    6 years ago

    Showed up on time, installer wore a mask entire time. Blinds were as promised and look great. Thank you!

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    3 years ago

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    5 years ago

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    6 years ago

    Andrew and crew are top notch. High quality shutters and install. Friendly and honest company.

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    6 years ago

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    Page 2 of 4

    Ask the Community - Buxton Blinds

    Review Highlights - Buxton Blinds

    Andrew was amazing and very helpful!

    Mentioned in 71 reviews

    Read more highlights

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    This is a privately owned and operated business serving San Diego, but they performed better than…read moreany big company could have on all fronts. Bob (co-owner with wife Lizzie) came out personally for the first assessment. We really didn't know the difference between blinds, shades, shutters, etc, but he brought us catalogs and we recognized shutters as the "window treatments" we liked best having stayed in air-bnbs. Turns out we have great taste, because this is NOT the cheapest way to go, but they worked with us on the cost so we could get what we wanted without breaking our budget. Now that the shutters are installed, I'm so glad we were able to make it happen. Our home looks completely transformed. The turn-around time was most impressive. A co-worker told me we might have to wait 2-3 months for shutters to be manufactured. We also recently replaced our windows and didn't want to re-hang the old blinds. Express Blinds had custom shutters made for 18 windows, a sliding door, and a half-circle window in 3 weeks! We worked with Linda to arrange for the installation to follow within a week of the window installation. She too is top-notch professional. She waited on me to get her a target date based on windows, then arranged for the installation to come less than a week later. She even called the afternoon before to tell me exactly when they would arrive. They arrived on time and completed the entire job in a single day. This was as stress free as a home-improvement project can be; we highly recommend Express Blinds!

    Our new blinds look so great. The whole job went so smooth and was done within a three weeks, which…read moreis amazing..

    Buxton Blinds - blinds - Updated September 2026

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