Will be very sad if this store closes in the bankruptcy, hope they find a buyer that will keep stores open. There are very few physical stores focused on baby and toddler items. Visited this store about 3 different times and I've purchased many of our big baby items here. Love the customer service and being able to see items in person. read more

It's closed. No longer in existence. Doors locked. Can't get in. No manager. No cashiers. Nothing.

We love coming to this location, the staff is always super friendly and helpful. We went in to try out some strollers& seats, Joe from the store was an expert and gave us a lot of good insights. The store has a lot of floor models if you are just looking to test out some products. read more

NOT CLOSED - this store has re-opened! Staff is fantastic! Wife and I are expecting our first - a little girl in March. I wanted to get some hands-on experience with strollers and car seats - these things aren't cheap and there aren't many places you can play around with this equipment in person. Here, you can "test drive" strollers like UppaBaby, Doona and Cybex through more value-oriented models like Graco. We wanted to see and feel the difference between a Chicco Corsa LE and UppaBaby Vista V2. Was able to practice folding/unfolding both, pairing with various car seats, getting a sense of weight and feel. Two of the gentlemen working provided great information on both the strollers and associated car seats. There's also a huge selection of high chairs - more than I was ever even aware existing :). We so appreciated the help we got that I asked if the team member who worked with us if they were on commission. My father was in sales for over 40 years, and so I know what it is like when you work with a customer only to see them buy elsewhere. Remarkably, the team is not on commission here, which is a bonus in that it lowers the pressure to buy or commit. In fact, we were told multiple times - go home, sleep on it, come back with questions, take some literature. Only critiques (more "constructive criticisms") are that the case goods furniture selection is a little "Wayfair"-y for our tastes (Pottery Barn Kids, this is not), and the store has liminal space 90s mall vibes from being closed and re-opened. Honestly, though, there aren't many places you can find new baby and kids things in the WMA, so the fact that there's a nice team happy to help is icing on the cake. Looking forward to going back soon! read more

We went to the store just to look and get an idea for what we should put on the registry. We met Joe and he was exceedingly knowledgeable and helpful. We ended up buying some of our bigger items that day. We returned to the store many times and everyone we encountered were very nice and eager to help. I'm generally an online shopper but I'm glad I went in because of all the information we received as first time parents. read more

Not sure how to rate this place so I'll just say it's a cute clean store filled with lots of baby outfits, toys, etc. I give it 4-stars simply on options and discounts that offered today up to 50% off on lots of items. I took a photo of the Under Armour (UA) wall as I tend to be an UA fan and wear lots of their polos and clothes. Maybe when I have a son or feel like buying some of these for my nephews. Plenty of options for a daughter/nieces too. read more

Buy Buy Baby - Children's Clothing Near Me - Springfield, Virginia

I was so eager to check this store out. I found it to be a pretty cute spot for a vast variety of baby stuff. Depending on what you are buying the prices can be better at other places. I came across a large number of Carter's and Gerber baby clothing, in which I have a Carter's near me so it defeats the purpose of visiting this store. I did come across some unique snacks/drinks for expectant moms which was cool. Keep in mind - a lot of other competitors offer new moms who create a baby registry a welcome gift, this franchise does not. Overall, I'm not eager to revisit. read more

I hate stores like this. Throw the word "BABY" on everything then instantly mark it up 50% and that's what this store is all about. For example... Reg. sun shade = $2 BABY sun shade = $3 Reg. cotton balls = $1 BABY cotton balls = $1.50 Reg. digital thermometer = $5 BABY digital thermometer = $7.50 Reg. diapers = $30 BABY diapers = $45 You think I'm being facetious, but I'm serious. It has something to do with 3rd party consumer product testing. Anyway I would prefer to do my baby shopping at big department stores rather than big specialty stores, unfortuately the wife doesn't...but the best part about this store is that they honor those Bed Bath and Beyond coupons. Come to think of it, Babies R Us also price matches against those coupons as well. SO DON"T THROW AWAY THOSE BED BATH & BEYOND COUPONS. read more

Good thing buy buy baby just re opened, there are many selections however not us much as before. Such a Photo Booth which now is no longer existing, and baby cribs and seats are limited. Most of the clothes option are on sale. read more

Clean, generally well-stocked, and with friendly staff, you can't ask too much more from a spot like this! Their inventory is truly expansive, and it's a great place to go if you're looking to see models of strollers and carseats, swings, etc, in-person. Buy Buy Baby also almost ALWAYS has 20% off coupons floating around (they are owned by Bed, Bath & Beyond), so you can usually snag quite a deal even on expensive items. Down a star just because on my most recent visit they seemed like they were out of stock of the car seat model I was looking for, and I had to hunt all over the store to find an employee to ask questions, but I've had plenty of 5-star experiences here in the past. read more

This Buy Buy Baby is subpar. We've been shopping here for weeks in preparation for our little one. We will no longer be shopping here. Our last visit 10/1/17 we purchased a mattress pad cover for our pack'n'play. After we got home and started to throw it in the wash we realized we'd been sold a USED one. Not used once, not gently used, but like whole childhood used. You can see from the wear and tear in the photo how much this cover must have been washed due to the fading (words are gone). Partially our own fault for not taking it out of the packaging and checking I guess, but i've never had to do that before in my life but I guess there a first for everything. Clearly this stores customer service does not inspect products being returned or they just resell used products at full price. If we wanted a roughly used one we could have gone to the Goodwill. Either way shame on Buy Buy Baby, which is now truly Bye Bye Baby. I'm not surprised though, the customer service desk at this location is always backed up because they refuse to use the actual checkout lanes. This typically has most customers confused at checkout or when returning items. It also tends to back the line up in a narrow space where there is often foot traffic. The lighting very dim which makes the store feel very dingy. The bathroom is gross but what could be expected at a children's store. Reason I gave two stars is we purchased a chair for our nursery here, which came two weeks earlier than expected. Not the stores doing but nonetheless don't want to completely hate on Buy Buy Baby/Bed Bath and Beyond. They do send 20% coupons every week. Don't go here. Buy offline. Will not be returning. read more

Buy Buy Baby - Children's Clothing Near Me - Springfield, Virginia

The Five Stars are for one amazing sales assistant. However I can recall his name Ben Eric not sure. This young man took time to teach myself my daughter and many others how to install an infant car seat. He even went outside and showed my daughter how to install and remove the infant car seat from her vehicle. Not only that but he also showed us other devices to assist us in carrying the car seat and lifting the handle. It's been years since I have seen amazing customer service as what this gentleman did. He also checked to see if the car seat we wanted was available it wasn't so he called another store to check if they had one and they did just for us. He definitely needs to be rewarded..He did it with such grace and joy and he was totally genuine he wasn't rushing us at all. Just a absolutely amazing man. I sincerely thank you sir. read more

I just dont know what to say. We notice more defects in our nursery furniture every day. I cant be the only one. Other than that, I love this store and bed bath and beyond and would give 5 stars to the latter! Update with further explanation: The thing is, I wouldn't buy any furniture from buy buy baby or bed bath and beyond. These guys are great for the other stuff. Do not buy anything that is delivered BY THEM on their WHITE GLOVE truck. We had planned to buy a kitchen table, 4 chairs, a book case and more even one more dresser for baby's room. Since I've discovered that every item they hand delivered me is ruined...(the crystal knobs on one dresser we got are all severely fractured inside from being bumped around on their truck. Did the truck crash that day? Do they just not care? The crib was also cracked. When you're pregnant you may not notice all these things. I would have needed to observe all on my hands and knees with my glasses on. I didn't. Now my baby is wanting to pull up and open the drawers and so I am right there at eye level. I cannot allow her to on the dresser bc I afraid it will break completely and cut her. It's messed up.) I will have to replace all ou lr nursery furniture in a couple years tops. Be warned. I dont know where else you can buy this stuff as far as cribs but anywhere else is better. read more

First time and last time here, not only at this location but at Buy buy Baby in general! Their products are waaay over priced! I found the same exact bedding set for $40 less, Tommie tippee bottles for $16 less, and the stroller I wanted for $100 less! I have no idea why the things in this store are so outrageous but y'all can have it... This location in particular parking sucks and the store is cluttered! Not a good experience at all... 2 stars for the customer service I received when looking for a stroller! read more

Horrible experience with this store. I bought a $400 high chair for my daughter but it was delivered to me and not my daughter. They won't do anything to rectify the situation and basically nobody cares. Never again will I shop with this horrible company. I have been lied to, hung up on, given wrong information, and worse. read more

A fantastic way to get hands-on with products before you buy them. My wife and I are expecting and were really satisfied with the experience there. In particular, I want to call out Joe. He was swamped with people looking for information but made us feel like we were the only folks in the store. He had a depth of knowledge and information that backed up really helpful recommendations. Because he had so much information at his disposal, he was also able to help us think through some of the trade-offs. As a result, I think we're much closer to buying some larger ticket items that are a great fit for us. Is it weird that I'm looking forward to going back to a baby supply store? read more

My brother gifted me with several Buy Buy Baby giftcards, so my husband and I decided to drive to the physical location and check it out to see what they had in store. The store, owned by bed, bath, and beyond, is well organized and it is easy to find each section. What was extremely difficult here was getting any assistance. It was very Hunger Games-ish in whomever seems to throw the biggest temper tantrum gets assistance first. At least that's what I saw and experienced. We had one simple question-did this particular pack and play come in a different color in store? The first woman we approached for help walked right past us to a customer who was throwing a hissy fit. The second guy we approached was interrupted by a couple while he was talking to us with their questions who then proceeded to get huffy when he told them he would be with them in a minute. Rude, much?! Perhaps this is why I prefer to shop online because I do not have to then deal with any individuals who believe their wants/needs are more important than my own. Anyways, we got our answer (no they didn't have it in another color in store), so we picked up a couple of little things and bought the pack and play we wanted online. It was nice to see it in-person in the store, but I would trade that for a calmer shopping experience. The prices here were significantly more than on Amazon (or even Target) for the same products. Quite honestly, if I didn't have several hundred dollars worth of gift cards to Buy Buy Baby, I would buy the same stuff on Amazon at a reduced price. Parking was also nightmarish since this is a busy plaza. Now that I have been here, I do not see myself returning (also because we have now bought all the big ticket items we will need), and I will use the remaining gift cards from the comfort of my own home. read more

Now that I am a busy mother, I am a big fan of buying things online but when making big purchases such as strollers and car seats it's nice to be able to look at items in person and talk through the buying decision with someone. I've been in the store more times I can count over the past year and a half and honestly the level of service I have had has not been great. The lines are always backed up, the coupon acceptance policies waver from person to person. When I ask questions about strollers, baby carriers or car seats it's obvious that the salespeople would much rather be someplace else. That is....until I met Joe. This morning we were about to walk out of Buy Buy Baby defeated since no one was willing to help us test out car seats and the person answering our questions seemed less than enthused to talk to us. On a whim, my husband decided to see if Joe could help us and immediately turned our frowns upside down. This guy is seriously the mayor of Buy Buy Baby. He said hello to everyone in his path and gave everyone a big smile. He answered all of our questions without wavering and without hesitation. It was obvious this guy loved his job (and he even told us that many times while we were talking). He allowed us to take the car seats to our car to see if they would fit and he made sure that he could find the best deal for us in the store. Even if I could have found a better deal online, I would have still purchased with Joe because his level of service was superior...and I'm pretty sure he's not getting commission or anything...he just genuinely seemed like a helpful personable guy. If Buy Buy Baby had an angel, Joe would be it. In the past my experiences at this store would be 3 stars at best, but Joe gets five stars all around from me! read more

If you are looking to buy a stroller or car seat for your baby...Joe is the man. He was VERY informative!

We have been looking to buy a specific baby stroller for a few months now and have gone back to this BuyBuy baby every few weeks to check on inventory. JOE IS THE BEST! Once we found out there was inventory at a different store in New Jersey, he checked with that store, had it shipped directly to our door and called me 3 days in a row to make sure I received verification of the order, tracking was updating, and that I was thoroughly supported through the entire process. It became a joy getting a call from Joe on our update and honestly could not have asked for better customer service. Even when I noted how helpful he was being, he said that this is the type of customer service I should expect from BuyBuy Baby and I believe him. We cant wait to go back and finish our registry with Joe - SUCH A WIN! read more

Great experience. Shout out to Gabe who explained everything we needed to know regarding strollers and pack n plays. Gabe was extremely knowledgeable and helpful and his recommendations led to several registry purchases. read more

I've had nothing but positive experiences here at this store. The staff has always been friendly and helpful when I've roamed the aisles looking for certain products, sat down to order baby furniture, returned items, and gone through the checkout line. With the exception of buying items at the click of a button on Amazon, I've always been pleased to find the top-rated items on Amazon are also found inside the store. Whenever I've been uncertain of a product online, I've usually had the chance to find it in the store to test/feel out prior to purchasing. The convenience of Buy Buy Baby and its selection can't be beat. The 20% off coupons that you get bombarded with via Bed Bath & Beyond and Buy Buy Baby come in handy for big ticket purchases. On Veteran's Day, they offered a 25% discount off our entire purchase - which was a phenomenal deal especially since we made a huge purchase for baby furniture. The exterior parking lot is cramped, but we've never had a problem finding a spot. The store's convenience in the strip mall is handy if you want to get something for your pet, grocery shop at Trader Joe's, or grab a bite to eat! read more

Prepartum and postpartum, I have been to this store more than a handful of times. I can't even count at this point so this review is overdue. I got all my nursery furniture from this store. The employees are knowledgeable about the different car seats, high chairs, mattresses... the works. Its like going to Best Buy for babies. The people in their sections are very knowledgeable about the items in the store which helps when you've been on the internet for hours trying to make a smart purchase. I think the people that work there know me by face now, if not by name lol. Take all your coupons in there and go to work. read more

We are expecting our first baby and have been doing a ton or research to determine what to buy. We originally went to buy buy baby to try out the stroller we had our eye on before buying. It was great to actually try to switch out the car seat, collapse and feel the weight of the stroller, etc. The main thing that made me glad we went though was the sales associate Joe. Despite the extensive internet research my husband and I have done he provided information on both the strollers and car seat safety that we hadn't seen online and I'm so glad we now know. He was honest, helpful, patient, and incredibly well informed. Would 100% recommend coming in, especially for new parents, find Joe!! read more

Buyer beware. If you purchase a car seat or stroller here, they don't fix, exchange or accept returns but will instead require you to reach out to the manufacturer of the item. read more

All first time parents should check out Buy Buy Baby. Customer Service It's exceptional. I randomly selected to do my baby registry here. I noticed that BBB was a regularly selected by my other mom friends so I followed the crowd. It worked out well. Baby registry parents are provided a registry appointment where you meet with a specialist who will assist parents with their selections. It was awesome! Our specialist wasn't pushy, offered advice when asked, walked us through the story so we could get to know it, and gave us pointers for afterwards. Our appointment was an extremely positive experience. It was just want we needed as expecting parents. I have also found every other customer service experience to be equally as supportive It's nice. Selection This is a baby super story. Come here to get an idea... Shop here if you need prefer a one stop shop... Coupons BBB and Bed Bath and Beyond are the same company. When you are shopping here, use one of their 20% off coupons. Otherwise, I have found BBB to be a tad more expensive than Target or Babies R Us. Get Overwhelmed Easily? Don't sweat it. BBB's website is extensive too. You are review and research prior or after making a purchase. read more

This is one of the best stores to shop for everything baby (or toddler) :) The sales people are just wonderful and take their time to educate you - strollers in our case! We were assisted by CJ and she spent over an hour walking us through all the different types of strollers and suggest a couple that would work best for us, given our lifestyle! They have a wide range of everything they sell and the price here is comparable to other stores too. And did I mention you can use your 20% coupon from Bed Bath and Beyond here too? read more

I dreaded coming here, the name alone is offensive to me. But it is a fantastic store that has just about every baby item in one space! I will certainly be back! The employees are patient and nice, and incredibly helpful. Want to know what lasts the longest? Ask them. Can't decide between this stroller and that? Ask. They know the products pretty well. I overheard them saying they were a bit understaffed when I was there, but I didn't feel the effects. So I rate them as excellent! The products trend toward high end. It's the only place I've seen all the strollers I was considering in one place. Do they have everything? Of course not, there's just so much you can stock. But unless you are looking for something obscure, this is a really great place to start. We registered at Target and that's basically an online shopping experience because those stores are bereft of any products and if they have them they're broken. Buy Buy Baby was a joy by comparison. I really liked going here! There's nothing interesting to say about the strip mall where this store is located out in Springfield. It's kind of bleh. But I was really blown away by this store. It's a great place! read more

Customer service at its finest which is something you never see in large retail stores! If you have any issues at all, the team here really goes above and beyond for their customers. We would like to give specific shout outs to the team leaders/managers: Joe and Gabe who have made our car seat buying experience so smooth! We are currently awaiting arrival on baby #3 thus needing to add a new car seat. Unfortunately, we needed to upgrade and buy 3 new car seats to accommodate the tight SUV space. Despite being a 40 min drive for us, we decided to go to BBB b/c you can "try on" car seats in your car before purchasing and we did not want to do any guessing. The initial associate (whose name I forgot, I'm so sorry!) was fantastic and helped us lug out 3 different seats to try. At that time, baby wasn't due for a few more months so we purchased 2 new convertible seats and planned on adding the infant seat later on. Fast forward to receiving the infant seat: to our surprising dismay, it did not fit! We belatedly realized we did not take the car seat base into consideration when we were size fitting! Since we still had the receipt, we went back to BBB to see if there was any way we could exchange it for a different seat. Joe was wonderful throughout the experience! He ensured us that our needs and satisfaction was of the utmost importance to him. Despite some scuffing on the base (due to us trying to figure out the bet way to fit it in our car) he was going to make an exception as long as we came back with the warranty card and manual that was forgotten at home. Long story short, we found the missing manual but realized the warranty card was mailed out! Thinking that we were going to have to suck it up and just buy a new car seat anyway, we called Joe to give him the update. He again impressed us by saying that he would call the brand to see if they would make an exception....which ultimately they did! Despite knowing his store was going to take a hit, he allowed us to get the full credit! My husband and I are still floored! His colleague Gabe was just as wonderful as he was the one to ensure the exchange transaction went smoothly and personally helping us choose AND fit the new car seat that would fit our needs. BIG THANK YOU to Joe, Gabe and BBB for their exemplary customer service! We wish we were closer but this experience solidifies the commute is well worth it! read more

We came to buy buy baby intending to buy a stroller but felt very overwhelmed by all the choices. Lucky for us, we were greeted by an employee named, Joe, who was doing an information sessions for a few customers. He provided a ton of insight on all the strollers including the pros-and-cons of each. He never got tired and patiently answered questions, even repetitive ones. We happily left with a chicco stroller and quite honestly, we would have left empty handed it it wasn't for joe. read more

BuyBuyBaby's Furniture: Not worth the hype or extra expensive. We thought we'd get better quality and installation service by paying extra from BuyBuyBaby. Installers had no clue had to put together a simple dresser and crib. Worse installation & customer experience. Don't buy your baby furniture here. read more

You will find tons and tons of stuff here for pre and post pregnancy and of course for the baby. 1) aisles are really crowded and has very little space to maneuver around with their carts. But strollers seems to work better but then it's hard to get bulky stuff (ie diapers, wipes) 2) they have maternity clothes as well as post pregnancy belts etc. 3) things are little more expensive than other baby item retailers however you can use bed bath and beyond unexpired coupon here which makes it little justifiable. 4) returns and exchanges are hassle free however the customer service reps are not that friendly at all. read more

I went to buy buy baby with my daughter who will be a first time mom to get educated on baby products. We were fortunate enough to encounter Joe in the stroller and car seat section. Can't say enough about Joe. He has a wealth of knowledge about all the different brands that the store carries and gave us pros and cons about the products. He demonstrated how the strollers and car seats worked and was so patient with our questions. I hope that you realize what value this employee adds to your store and give him a promotion. He deserves it. read more

This place is awesome. My wife and I are new to the baby having world and they've made things a little less daunting. Baby stuff seems to be expensive anywhere but we bought some Peg Perego car seats and the price was as good as we've seen. The staff will leave you alone if you look like you're just looking around but they don't ignore you and if you ask a question you'd better be prepared for more than an answer, you're going to get a lesson. Tyrell over in car seats gave us a great run down of car seats....never met a marine more enthused about car seats. It was awesome. We pass 4 or 5 baby stores to get to Buy Buy baby and we'll definitely be heading back. They offer discounts if you're having multiples!!! read more

I don't understand why a previous reviewer called this place serene, compared to the "craziness" of Babies R Us. I was immediately overwhelmed by this claustrophobic place, and good luck trying to navigate a shopping cart (with an infant in a car seat perched atop it) through the narrow aisles. The rounders of clothing are too close together. Hell, everything is too close together. Be ready to knock stuff onto the floors, back up because someone is in the aisle you want to go down or find another route to get to the same point because the cart won't fit. I did not know the connection to Bed Bath & Beyond but it totally makes sense now: this place has floor to ceiling shelves and racks of product just like BB&B (...as if anyone can reach for anything higher than 6 feet, but what the hey? It looks good, right?). Prices were maybe...maybe...a little cheaper than BRU, but I wasn't really looking at any big ticket items like strollers, furniture, etc.so for all I know they might be a better deal. Frankly, I don't think I could have stuck around long enough to handle that experience. I also can't imagine shopping here with a toddler or more than one kid. I'd have to pack a flask just to get through it. By the time we left this store, my baby was crying and I wanted to cry. It makes me even more thankful for Amazon. P.S. I hate the name, too. It's like an unfunny joke they're playing on consumers, and it makes me not want to give them any of my money. read more

This place has got everything you could possibly want in a baby store. Clothes, Breast Pumps, all different types of bottles, baby toys, cribs, strollers, bassinets, and more galore! They EVEN got a pump/nursing room. Not that I'd really need to nurse or pump while I'm here but they have one which is pretty cool. They accept Bed, Bath Beyond (hence the BBB relation) coupons with no problems. The difference is Buy Buy Baby needs to have the the coupons by the expiration date. Despite this, I still like Bed Bath Beyond better as a store because of the customer service, the hospitality, and the return and exchange polices of the store. Not sure why it isn't across the board. I've had problems at Buy Buy Baby whereas I did not with Bed Bath Beyond. The staff is usually nice but sometimes they don't know where things are in the store and just walk to the aisle looking for the items you requested. Even though you just told them you were looking there and didn't find it. All that being said, I like to buy my baby items from Amazon. There is never a hassle with returning from there. read more

Giving a 5 star review on a big box store is something I don't think I have ever done! But this buy buy baby is very nice. While the store itself is pretty average, the customer service we received while making our stroller and car seat purchase was 5 star worthy in my opinion. I am beating myself for not catching his name but he was so professional. The stroller we purchased (uppa baby in Hunter green) was not in stock (obviously because everyone and their mom wants this dang stroller haha). But he walked us through ordering it online and he had it shipped to our house. We are so excited to get our order here in the next few days! He was very knowledgeable and had great customer service. Overall, we enjoyed our shopping experience at this location. They have everything you could Need for baby! read more

I was very impressed with this Baby Superstore. My husband and I drove out to Springfield to take a peek since they had one of the cribs there that I wanted to see. Their quality of their merchandise is much higher than Babies R Us. The customer service was excellent. The sales associates really knew their merchandise. This store very much has a Bed Bath and Beyond feeling because itt is owned by them. My husband and I wish their were more locations...if there were we would have probably have registered there! read more

My husband and I finally decided to give Buy Buy Baby a chance. We needed to purchase items that only Buy Buy Baby carried. To make a long story short, we purchased items at the store, online, that were recommended by one of their sales associates. When the items finally arrived, my husband and I were upset because it was the wrong adapter and Buy Buy Baby is out of the area for us. We decided to go back to Buy Buy Baby to either return/exchange the item or for someone to help put the adapter together. THANK GOODNESS for Terrell. He was very informative and helped my husband and I figure out the right adapter needed for our stroller. Jenique, was also great! Together, they showed us how to use the car seat we purchased, how to put together and take apart the adapter and how to use our stroller. Thanks, Terrell & Jenique! read more

Slower than death...AVIOD at all costs. Staff is lethargic and it's pure chaos ...people cutting in line . Employees DGAF....two thumbs DOWN! read more