This is my 5th time buying a car from Buy Wright Auto Sales! I am again SO impressed with the customer service I received! Great family owned local business! I will for sure be recommending to friends and family!! These guys are the best!! read more

Buy Wright Auto Sales - Car Dealers Near Me - Rogers, Arkansas

I am writing to express my deep disappointment regarding my recent experience with your dealership. After reading positive reviews about your honesty, I drove over an hour each way on two separate occasions--once with my pregnant wife--to finalize a deal. We reached a verbal agreement, but I was asked to return the following day while the car underwent final preparations. However, when I prepared to pick up the vehicle, I was informed it could no longer be sold due to a mechanical issue. Despite my immediate offer to handle the repairs myself I never received a response. If financing was the concern, I had the money cash to pay it but they never let me tell them since they told me the car wasn't working. I have since learned that the car was sold to someone else. I am frustrated because I trusted your team and had even recommended your business to friends. I feel I was not given a fair opportunity to complete the purchase we had already agreed upon. read more

i bought a 2015 nissan pathfinder ! great experience ! I would definitly recomend !! very nice read more

I HIGHLY suggest you DO NOT get a car through these people. I bought a 2015 Subaru WRX and drove it for no more than 3 hours and it threw a rod and now the engine is destroyed itself. They are not willing to help in the slightest. Absolutely terrible service. read more

I bought a car from Buy Wright, the day i went to sign the paperwork i told them it smelled like it was leaking something, they said you are getting an extended warranty that will cover a new engine, nothing to worry about....... long story short it did not cover the problem and they refused to help get it fixed, thousands of dollars worth....... now it has a new problem and they warranty, that i was told was for the life of the note, is out and once again will not pay to fix it...... so the warranty that i am still paying for actually covered NOTHING! thought they would be up front and honest with me knowing i am a single mom and in a tight spot, but i was wrong and they do not care! DO NOT BUY A CAR FROM THESE PEOPLE! read more

My parents just bought a car here and were so happy with the service they received, they asked me to write a review (they aren't yelpers but maybe I can teach them ) Anyway, mom said Cherie (the owner) and John (finance person) were "warm and friendly and so very helpful - great customer service"! read more

I recently purchased a 2008 Yukon Denali, I love my vehicle!! The sales staff was very professional. I had a oil pressure sensor go out a week later, and the owner Cherie replaced it no questions asked! Very fun experience, I will definitely recommend Buy Wright to all my friends ! read more

File a consumer complaint online, email consumer@ArkansasAG.gov or call 800-482-8982. Buy Wright Auto Sales sold us a truck that could not pull our RV over 20 miles! :( Have tried to work with them and nothing! TERRIBLE COMPANY . . . . File a complaint online!! read more

DON'T BUY A CAR FROM THEM! This is the most dishonest dealership I've ever dealt with. They sold me a 2007 Chrysler Sebring in "excellent" condition. The test drive went well because I believe the mechanical problems were rigged to stay concealed until well after the sale of the car and here's why I think that. Within hours of purchasing the car, the check engine light came on. I bought the camshaft sensors that caused this light and since it was within 24 hours of the purchase, they had a mechanic put them on. They did not reimburse me for the part nor did they fix the oil leak that I reported at the same time. They said it was a simple issue and just the oil pan gasket needed to be replaced. The mechanic they sent me to never would set up a time to fix it. A long string of issues followed this including the check engine light coming back on the very same day they replaced those sensors. I took it to a private car repair shop. The oil is leaking in several places, but the DUCT TAPE they put over them wouldn't have been seen without putting the car up on the racks at a professional shop. DUCT TAPE!!!! There was another leak in a much harder to repair/much more expensive place. There was also a major leak in the coolant system. The mechanic told me my car would've started over-heating very soon if I'd not brought it in when I did. And the struts that they said were just replaced were actually old and rusty. The total amount I will now have to pay to get this car in good, safe driving condition is just over $1,000. The owner, Sherry Wright, didn't even have the decency to return my call and tell me herself that they WERE NOT GOING TO DO ANYTHING TO FIX ANY OF THIS. I'd been trying to reach them for a while and she had an employee call for her to let me know. Her son, Rian Wright, was the salesman who told me he personally replaced the struts so he outright lied to me when there was no reason to do so. I wouldn't have even asked when the struts were last replaced... These are NOT good people. DO NOT BUY A CAR HERE! The only good thing that came out of this is that I found a great, honest mechanic that's very reasonably priced that I will go to from now on for future car repair needs. They are a new repair shop called Stewart's Automotive. They're located at 702 N 2nd St in Rogers, AR. read more