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    BuyRite Liquors

    5.0 (1 review)
    Closed 10:00 am - 10:00 pm

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    7 years ago

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    Total Wine & More

    Total Wine & More

    3.7(228 reviews)
    2.7 mi
    $$
    Budget friendly
    Family-owned & operated

    Excellent customer service! Bob was incredibly knowledgeable and gave us so many helpful…read morerecommendations.

    I had a bad experience on 8/21/26. I placed a delivery order expecting that it would arrive at my…read morehome within one hour as promised, as I needed to leave from home soon afterwards. The delivery process started about an hour later, but at some point, the DoorDash driver tracking got stuck at a location just a couple of minutes from my home, and remained there for more than half hour. I tried to contact the DoorDash driver through the app but the message that I was receiving was that the number was not valid anymore. I then tried to call and/or obtain online chat with both Total Wine and DoorDash and I had to wait another half hour for both of them unsuccessfully, until finally I reached Total Wine customer service and was told that the order would be canceled, I would receive a refund and a discount for its future replacement order, and that I would also immediately receive an email confirmation for this. As a result of this, I missed important appointments. However, I never received any email confirmation. I then tried to contact Total Wine using email at customercare@totalwine.com, which was not even acknowledged. In the past, I was very happy with Total Wine, but now I see that their Customer Service is terrible. I expect that it will take a lot more effort for the refund to be issued. In fact, even the email customercare@totalwine.com is not listed in their webpage under "Contact Us," allowing only "chat with us" and "call us", each of which is painful and takes about half hour to go through.

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    Total Wine & More
    Total Wine & More
    Total Wine & More

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    Forte Ristorante - Pasta carbonara and ravioli

    Forte Ristorante

    4.1(92 reviews)
    1.3 mi

    It's a nice and elegant restaurant. The food and service however were under performed…read more Clams on half shell tasted so bad. I wonder if it was fresh at all. Grilled octopus with mango salad was good. Refreshing from the mango. Chilean sea bass on risotto was a bit salty. I needed a lot of water. I feel the whole team can do better on paying attention to customers. Our waiter didn't come back to take the entree order until my husband reminded him. Empty plates were on our table for a while before they picked it up. Bread was done , no asking if we want more or take it away. And I could see them chatting all together at the side. It made me decide not to have dessert.

    I made a Sunday lunch reservation to celebrate birthday of a family member. Upon arrival, we were…read moreonly the second party in the dining floor. The space looked modern, with wonderful decors and interior. They also had shaded outdoor seating, hightop tables and a huge bar as well. We started the lunch with blackened Octopus with mango salad (appetizer special of the day), that was a really good dish. The clams casino was an interesting, baked top on a citrusy sauce. For entree, we ordered the Chilean Sea bass, that had a very well cooked filet, but the risotto didn't taste good to me. I got had the Branzino that had extra crispy grilled skin, but the fish itself survived from being dry. The kale was good and mash potato was decent. My daughter liked her penne pasta with butter and cheese. We wanted to get some mocktails, but they were out of virgin mojito, per the server. Not sure how was that possible!!! The disappointing part of the lunch was the mediocre service. Even though I mentioned it was a birthday celebration in the reservation, no one bothered to wish or ask us if we were celebrating anything. Our server only had to attend our table, yet he only came by three times, once to ask us about water, then to take our order, and once after our appetizers were served. Half of the time he invisible and rest of the time he was just hanging out by the register area stairs, chit chatting with other staff members. We refilled our own water and had to grab other stuff members to get extra plates and utensils. I was super annoyed to pay premium price only to experience a diner like service. I didn't even bother to order the Zeppole from the dessert menu. I paid the check and we walked out as quickly as we could.

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    Forte Ristorante - Concierge entrance.

    Concierge entrance.

    Forte Ristorante
    Forte Ristorante - Forte entrance

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    Forte entrance

    BuyRite Liquors - beer_and_wine - Updated September 2026

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