Gustavo is very professional very trusting, easy to talk to…read more Gustavo very honest and fair in his business, and yes ! I will be using him again as my air conditioning repair man. Thank you , Gustavo.

Found Khoolex thanks to these great Yelp reviews, so thank you, fellow reviewers!…read more From the moment you speak with Adriana on the phone and meet Gustavo in person, you know you're in excellent hands. I had a new AC installed and couldn't be happier with how smoothly everything went. Gustavo is knowledgeable, fair, professional, and incredibly nice....the kind of person you feel completely comfortable trusting for a project like this. I'm so happy I found this company and highly recommend them!

Alex the Ukrainian ac tech was a perfectionist. He took his time and diagnosed properly. Didn't…read moretry to upsell me crap and got my system running perfectly again and was fair about the charges. Aura has great people answering the phone and courtesy in getting prompt repairs.

Excellent service and technician. Very profesional from the technicians to the call service team…read moreto scheduling. The commuication was great. First A/c company in years that I have provided 5 starts. If I could they deserve 10 starts!

Thank you, Marco, for rescuing my malfunctioning Air conditioner, once again!…read more I love knowing that when something goes wrong with my A/C, help is only a phone call or text away. Marco is professional, friendly, and compassionate. Of course, he fixed the problem, plus checked over other issues as well. He doesn't withhold information, nor try to add on any extra services; that being said, if he did recommend that something needed to be replaced or upgraded, I would say yes in a heartbeat, because I trust him completely. Due to his help in the past, when I did find the a/c having an issue, I wasn't stressed at all, because I knew that I was in good hands. Thanks, Marco!

While I ultimately didn't need service any longer I wanted to share my positive experience with…read moreMarco. He was very prompt in returning my messages and was willing to come out same day. He asked questions beforehand to ensure a visit was even needed. I appreciate him trying to save me time and money. Will definitely be doing business with him in the future if I ever need AC service.

These people are really on their A game. I called several AC companies and none got back to me…read more These folks got back to me within the same day, and sent someone to inspect the attic within 24 hours. They told me the inspector would be there between 9AM - 12PM. He was there at 9:01AM. He let me know that my ducts were BUSTED. Like really bad. Gaps everywhere, broken stuff. The "Miami special" he called it. Showed me videos of all the issues to verify what he was saying. Although at first I thought the quote they gave me was a bit on the higher end, after I saw everything they did I've changed my mind and think the quote was honestly very fair. They replaced all the ducts in my attic, hung them (they were lying on the floor before...), replaced all the vents, covered my entire house in plastic, added an air return to a bedroom, picked up all the debris when they were done, and did all that in just like 3-4 hours. Honestly these folks are incredible. Shoutout to Amit. Such a friendly and funny guy. He took the time to explain to me all the issues he was seeing and why they mattered. He was the first one in a line of guys to finally explain that the master bedroom was so hot (5+ degrees hotter than rest of the house) because it didn't have a return. Once they installed that it feels like I have a new house. I've never slept better.

Work done: Duct cleaning (14 ducts), air foil cleaning, install of uv light, and a custom sized new…read morefilter. Ruben was very responsive and his crew was friendly, professional and they did a spotless job. Everything was covered in plastic and all I did to prep was move stuff out of my a/c pantry closet and removal of a few of the more breakable objects.

I called East Coast Services on a Saturday because my AC line was clogged and I wanted it cleaned…read morethat same day. Good news - they were available same day. Bad news - they blew the AC drain line pipe, which we discovered next morning; by that time water was dripping from the selling in the downstairs room. I called the company again and left voicemail. It's been a week, I still haven't heard back. A different company thankfully was able to come and fix the drain pipe. Now I need to replace half the selling in that room, repaint and replace a side table and a speaker that were ruined by the water damage. Needless to say, I do not recommend this company to anyone.

The BEST ac company ever!!!!! Always responds to calls and arranges prompt service calls…read more Technicians, especially Keddy, very knowledgeable and professional. I would highly recommend this Company to anyone looking to purchase a new ac or need service on their existing. Shout out to Lisa and her staff for excellent service!!!!!!!!!!!!!

I found myself stuck this weekend. I had scheduled a birthday party at my place on Sunday afternoon…read moreand my AC was not cooling since Saturday night. I called USA First AC at 7 am on. Sunday and they actually answered the call right away. I spoke with Brandon who was very calm and reassured me that it was a likely a small problem and that he would have someone at my home in 30 minutes. Sami the technician arrived spent about two hours found the problem and changed the parts needed after asking my permission. Best of all my bill was only $59. I am so happy that I found these guys because finding a knowledgeable honest company in south Florida is next to impossible. Thank you Brandon and Sami.

I had an issue with my A/C not blowing cold air and this was right after I had a routine service. I…read morecalled back the company that did the service to diagnose the problem. They said my compressor had failed. They wanted to sell me a new unit and would not even discuss fixing my problem. I called USA First A/C and they said my compressor was fine and I just needed to replace some parts. This was so easy thanks to USA First A/C. They are an honest company that really cares! I will always hire USA First A/C and recommend them to all my friends.

Said he put UV light in (lie) Could not find his cfm…read moremeasurement tool We trusted him and missed work and he missed three appointments. We spent a fortune and now have to get work done to correct his incompetence. Definitely do NOT recommend.

HIGHLY UNORGANIZED EXTREMELY RUDE…read morePOOR COMMUNICATION I started planning my move by hiring cleaning service, movers and HVAC cleaning on September 5. Sydney put me down for an appointment on the 18th of September. The morning of the appointment at 6AM, I HAD TO CONFIRM. He said that he was running late on his appointments, and could I do a noon appointment instead. I said no problem. At 12:15, I called Sydney asking if he was on the way. He hesitated to respond. Again, I ask if he is on the way. He once again hesitated. I asked again, and he responded that his tech was still in Stuart. My new home is in Lake Worth. When I started to panic thinking I would have to wait around for another couple hours, I told him I would be there until 2PM and hung up. He called back and SAID HE WAS FIRING ME. He said he didn't appreciate me raising my voice. I could not believe his lack of communication or that after all my careful planning that he would fire me. PLEASE DONT WASTE YOUR TIME MAKING AN APPOINTMENT WITH THIS COMPANY. It was the worst Yelp experience I have ever had.