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    By The Sword

    1.5 (34 reviews)
    PriceyCostumes
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    She called me "An only child", as an insult I guess? For the record I have 2 siblings...
    Ben T.

    By The Sword Inc listed a product on their site that they did not have in stock. I learned about this post-order via an email. After being informed of my options, I opted for a refund on my payment given that the item I ordered was a very specific item and the alternatives they did have would not work. They gave me a partial refund and refused to refund it in whole, by pointing at their policy of charging a fee on refunds. This is of course absurd given the fact that the refund was a result of their inability to only list the items they have in stock on their website. I tried to work this out with an email communication and they would not budge. It was a $3 difference that cost any and all future business from me and provided a poor review. I hope the $3 was worth it. I would not recommend working with them. EDIT: The owner, Lindy, hit me up in Yelp DMs to give me even more garbage and telling me to "Take the responsibility of my choice" in asking for the refund of the item for the item they didn't have in stock at the time of my order. She is unwilling to make any concessions on the errors of her business model at all and puts full blame on me. Atrocious customer service, worst I have seen in my online shopping experience. -100 / 10. She added icing to the cake by trying to insult me in Yelp DMs saying "You must be an only child and cannot be reason with", if you want to see it I added a screenshot. Stunning and brave. EDIT x2: She followed all of this up by blocking my IP from the website... as if I can't just unplug my router... and get a new IP...

    Broken handle due to inadequate packaging.
    Jay C.

    Purchased a Highlander Duncan Katana by Marto from this website. It arrived with the handle destroyed. I have purchased several other swords of the same series and manufacturer before from various vendors over the years, so I know what to expect in terms of internal packaging. This particular item had inadequate packaging. I sent this vendor 18 photos from various angles - sword, interior & exterior boxes. Vendor responded that "claim has been started", and "we just wait." When I asked again about the approximate timeline on the claim process and receiving a replacement, vendor quoted 8 weeks for backorder. I started a PayPal customer service process in the meantime, and the vendor just responded with rather combative tone. Strongly recommend hard avoid on this vendor.

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    4 years ago

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    10 days ago

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    By The S.

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    1 month ago

    Insanely high shipping costs and poor customer service. much better off with Medieval Collectibles.

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    3 years ago

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    1 year ago

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    11 months ago

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    3 years ago

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    1 year ago

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    By The S.

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    14 years ago

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    7 years ago

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    8 years ago

    Good quality but i rather not be charged 15% restock fee + the large amount of shipping. I wont be buying from them again.

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    9 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Had an issue with my order, sent an email and was refunded same day. A+ for listening to customers

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    14 years ago

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    11 years ago

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    14 years ago

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    8 years ago

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    13 years ago

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    8 years ago

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    11 years ago

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    Review Highlights - By The Sword

    I am so happy I did not see the reviews before I purchased my replica because it would of scared me away from this company.

    Mentioned in 2 reviews

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    Dean's Party Mania

    Dean's Party Mania

    3.2(6 reviews)
    82.0 mi
    $$$

    A great place for costumes, balloons, fireworks, and party supplies. Friendly staff, a clean and…read moreinviting store, the only issue I have ever had is their not knowing their inventory very well. I was able to find two items that over the phone and in-store they said were not available. Glad I checked for myself. All in all a wonderful place for your party and fun HQ.

    Nestled in the heart of Terre Haute, tucked away behind Honey Creek Mall, is the…read morebest.party.store.ever. Aside from driving to Terre Haute for graduate school, I never really had a reason to visit (except for Panda Express Chinese) and Dean's Party Mania. If they don't have the party items you're looking for here, the only other place you're going to find what you're looking for is online. The selection here is HUGE. All merchandise is organized by category (Fiesta, 1950s, Luau, Sports, baby shower, bridal shower, party supplies, baking supplies, party favors, balloons, school pride, holiday, and of course HALLOWEEN accessories, costumes and décor.). Dean's has the best Halloween set-up from Indianapolis to Evansville, hands-down. The moment you walk in the door around Halloween, everything is decked out to the nine's. 4/5 because the selection is fabulous. Prices are higher than what you'll find online and I wouldn't necessary buy decorations, favors or costumes and accessories here unless I was in a bind/time crunch. An awesome place to browse if you've never been here before, but 99% of the time whatever is sold here you can purchase for much less. Can't say much about the customer service here, which means it isn't memorable. Unless you're shopping here during the month of October, staffing is sparse. Overall the store is clean and the property appears to be well maintained inside and out. Nice, big parking lot.

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    Dean's Party Mania
    Dean's Party Mania
    Dean's Party Mania

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    Campus Costume

    Campus Costume

    1.0(1 review)
    64.1 mi
    $$

    We have rented here six times. When I called to confirm hours of the day I was to pick up mascot…read morecostume they had no record of my reservation. Could not find mascot. He looked around, and asked me to call back so he could call his manager, finally found costume and then asked me if I want to reserve it. I had reserved it at least six weeks prior. Then he asked me if I had paid for it yes. He told me to bring in receipt. It was filthy!! Chunks of ??? hair, leaves. I took photos there before I left the shop. I told him this was unacceptable. He agreed and apologized. Said manager would be there when I brought it back and I could talk to her then. I took it home vacuumed the chunks, used a Lint roller to pick up bits the vacuum could not pick up. Sewed part of the hat back on to the head where threads had broken causing the hat to tilt at an odd angle partly covering the eyes. I brought it back with photographs to show manager how nasty it was. She was not there. On duty clerk lied to me about who the manager was. (Gee, I wonder why she does not want her name given out.) He called her and he said she said there was nothing to do about it because we had accepted it in that condition. I was scheduled for an event the next morning with a number of children for photos. What could I have done? A promise is a promise. I guess the owners/manager don't consider a mascot costume rental agreement a promise. Do NOT trust this place/these people.

    From the owner: Frightful. Flirty. Fancy. When Bloomington is need of a costume, they look no further than Campus…read moreCostume. Whether you're searching for a perfectly unique Halloween outfit or in need of a tuxedo for the big dance, we've got you covered. Did someone say fireworks? We've got those too. For a dose of fun, stop into Campus Costume. Costumes; Costume Rentals; Costume Accessories; Tuxedo Rentals; Fireworks; Custom Banners; Colored/Theatrical Contacts

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    Campus Costume
    Campus Costume
    Campus Costume

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    Caufield's Novelty - The Dungeon

    Caufield's Novelty

    4.3(48 reviews)
    64.4 miPortland
    $$

    We received a wonderful welcome from this family owned freaky fantasy shop in downtown Louisville!…read more It's pretty much any Halloween lover's dream store. There was room after room of costumes, props, decor, spooky animatronics, and more! And don't worry, if you're not local and are just visiting like we were, they are more than happy to ship things out to you. It's obvious that customer service is important to the owners and the community has responded positively and embraced them seeing as they have been around over 100 years!

    There's nothing like it elsewhere in Louisville! Every day of the year is a costume party /…read moreHalloween celebration. You could spend a long time, minimum an hour, browsing the aisles and appreciating the items you wouldn't typically find on a store shelf. We love, love, love the animated rooms that feel like mini haunted houses. It's a great opportunity to see what's inside the box before you make the investment. Some of the items are not for sale, having been handmade by a store associate to make their customers smile. Prices are fair and aligned with other sources. They do allow you to try on items which is nice. Some can be more expensive and you'd want to be certain they fit well. Besides costumes they have a ton of accessories and party themed decor. Parking is a bit tough. There's very limited space next to the building and much of the street parking is metered or a pay lot. Around Halloween it can take a few passes to find an available spot. No food or drinks allowed inside so leave them in the car.

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    Caufield's Novelty - The back room of Caufield's serves as a haunted house.

    The back room of Caufield's serves as a haunted house.

    Caufield's Novelty - 08.30.25 presidential figures masks

    08.30.25 presidential figures masks

    Caufield's Novelty - 08.30.25 a local favorite novelty shop for folks looking for a unique Halloween costume

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    08.30.25 a local favorite novelty shop for folks looking for a unique Halloween costume

    By The Sword - costumes - Updated July 2026

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