Great customer service. Had to have them out for an after hours repair. They came quickly and had…read morethe capacitor available for a quick repair.

This company said I needed to replace my ductwork and after the old ductwork was pulled out they…read moresaid I didn't need to replace it, someone who didn't realize that they were shooting themselves in the foot by saying such a thing. But of course now that the duct work was pulled out there wasn't much I could do. They did the work in the winter when The real test of how it worked wouldn't be seen until the summer. I was told that I did not need a permit to have it done when in fact I did. They didn't want to do it because it required an extra trip to the city and also a mechanical drawing regarding how it was set up. I insisted on it but if you don't have a permit the customer can be fined for it and before us to pull all of it out and have put in again. There are things they promised to do that they did not do. They've been to my house when it was first installed nine times to fix what they messed up that was very obvious. I told them many times to please be sure to redistribute the insulation in my attic so that it did not block the vents that pull the air through the attic and out. Summer has come and with my air conditioning running the humidity in my house is 65%. And each room there are vast differences in the temperature. Every time they come they say that the problem's been corrected and it has not. I've been diagnosed with heart failure and trying to breathe humid air is the worst thing for me. They have found every excuse not to fix the problems I spent all this money to be exactly where I was before I replaced the ductwork that I didn't even need. If you've had ductwork installed or any work by this company I would truly advise you to reach out to the city or county you're in to make sure that everything is fine If not please report it to them immediately so they can investigate you do not want to be in a situation where it's going to cost you thousands more to bring everything up to code. They came not too long ago because I kept telling them it was so humid in the house I couldn't stand it. If I put a bowl of water out from my dog the very next day it's going to greenish shade to it. The guy comes and he says he's really not sure how to increase the blower speed on the air handler he talks to someone comes back fiddles around a little bit and says it's been fixed and it should level off in a few hours. About 5 hours later I'm thinking wow it's really kind of chilly now and I look at the thermostat and he has the temperature down to low 70s and put the fan on non-stop rather than automatic. That is crazy I could have done that. It didn't correct the problem he just simply came in did this and then ran off with his tail between his legs. This company has disappointed me so much. They do try to get you to do everything in the winter so when you sign off that everything is fine because it does appear to be fine then they try to find an excuse not to help you. I would strong advise you to not deal with this company I know that they do electric and everything else but if theytreat customers as they do for duct work I wouldn't want them to do electric on my house or anything else. I'm going to have to proceed legally and also because of my health issues I was told that I can pursue criminal negligence. I will speak to an attorney that I was referred to and try to get this resolve that way. It's such a shame that it comes to this. So all I can say is please if you've had any work done by this company check with your city or county and make sure they did the permits and please try to avoid them at all costs.

Terrible service replaced parts not needed. A week and a half and left parts laying around and…read moresaid they don't know what is wrong. And idiots. Had to hire someone else.

Pleasant tech but did not know how to use my doorbell and I was just lucky to hear him knock. Then…read morehe leaves the unit on HEAT at 80. I wondered why it had gotten so uncomfortable back at my end of the house and got a shock when I saw my thermostat.

Needed new system and Jonathan and Lynn came out to give me a quote. Very reasonable and install…read morecould be done following week. Would take approx 3-4 hrs total. They pulled permit, scheduled install for today. Said they'd be here between 8-10 am. They were here before 9 and began work right away. Very quick and cleaned up all old materials to haul away. They explained new thermostat use and were always able to answer questions. Thank you Jonathan and Lynn. Great service and good job!

Worked with Air Rescue to have a mini split installed, they are fast, professional and have a great…read moreprice to install my unit. Lyyn, Jonathan and their crew too great pride in their work and treated me well. They cleaned up everything before they left too! Definitely recommend. Thank you!!!

I arrived home late last week only to discover my A/C had stopped working. I called several other…read morecompanies with no response until I called Olympic Heating and Cooling, who anserwed. Gus answered the phone after 8:30pm, he asked me some questions and said he would be over within the hour. Gus arrived when he said he would. He diagnosed my problem and then showed me everything he had done and what he was going to do to fix my A/C unit. I am so thankful that I was able to be connected with Gus and Olympic Heating and Cooling. I feel like he was honest and fair with his service and pricing. I know now that if I ever have a question regarding my air conditioning it is only Olympic Heating and Cooling I will call. They have earned my loyalty. Thank you for saving me from this heat wave!

Was very pleased with the installation of a new Trane A/C unit from Olympic Heating and Cooling. My…read morelast one a Frigidaire only lasted eight years and had constant issues. Also had a problem with critters getting in the back of the old unit as we live in the woods. Olympic made a metal sheet partition that is secured to the unit and house so nothing will be getting in. They did beautiful work and Gus, the owner was a pleasure to work with and a very intelligent guy. Highly recommend this company for a new A/C or an old one to be serviced. They are a family owned business and trustworthy.

Great experience! Shelby came out quickly when we needed him and did an amazing job fixing our A/C…read more Shelby was professional, knowledgeable, and very kind. It's hard to find companies that are this reliable. I would highly recommend them to anyone needing A/C service!

They are always professional and do a great job every time. Would always recommend them. I have…read morebeen working with Arrow for several years now. we use them for two different locations.

Great service with a smile. Robert found that my flap was stuck on top of the vent when he went up…read moreon the roof. $75 is reasonable; don't wait too long like I did by wasting electricity, putting myself at a dangerous risk and overburdening my new dryer...not smart.

Responded quickly to our service call. Ordered the necessary parts and installed professionally. We…read morewill definitely keep them as our go to for any future needs.

Coast to Coast was not my lowest estimate but the what I experienced from watching the installation…read moreof units at neighboring homes I had a comfortable feeling from the sales person (Hunter) coming to the house, communication with office, to the instillation process by the two installers () . The installation req

I was banned for life put warranty claim for ac few years ago tech said attic ducts needed to be…read morereplaced I asked if warranty covered it he said he would check with boss. The tech showed up next week with ducts stuff I asked son go out and ask if it was covered they said the needed 1200 bucks money I didn't have the crew left never did I authorized this later I called office to ask simple question and told was banned for life.