Purchased a car from this dealership - they stated it was serviced by their mechanic for a check…read moreengine light related to ad-blue diesel exhaust fluid on a 2015 Jetta. No check engine lights hen purchased. Trailered vehicle home - first drive was to be dealership to get timing belt and transmission services since it has 180k on odometer. As I drove 35 miles to be dealer, repair that 614 cars did, caused exhaust system electronics part they replaced to short out since their mechanic didn't bother to route the wires the same way they took them off, melted on exhaust pipe next to wires they worked on. At time of sale - they stated if any issues with their work they did, just let them know and they'd make it right. I reached out. Received initial response asking for quote and pics from my dealer. Then ghosted. No response to texts or call - sent to voicemail after a couple rings (only called 1x, texted 3 over several day period). Caused $1500 in damages due to their poor service that was done so on top of price of car, I immediately am stuck with a $1500 repair bill. I asked they cover half which was cost of parts in my text. Also discovered they are committing tax fraud! I negotiated price to $5900 out the door - from $5900 plus ttl. They apparently changed sales price on receipt from total price plus tax to equal $5900 to a total price of $3500. Reporting to the Ohio tax office for tax fraud. Was a great experience in person working with these guys, too bad their mechanic made a bad repair and then the "good game" they talked at sale, was nothing more than lies. Guess if you are lucky and get a car without their mechanic making bad repairs, you are probably good but sadly that wasn't my case and watch the price info as these guys are shady.

I have bought 6 vehicles from CARS and been pleased with all of them. I have personally known Kelly…read morefor over 30 years and always found him to be honest and trustworthy. I can't recommend this firm highly enough!

Ashley I'm going to buy a car from them they have really good customer service I went there a while…read moreback and it was a good experienc awesome experience and the prices are great

I bought a 2007 Cadillac STS from this dealer. In the ad, it stated the car had a new timing chain…read moreand tensioners. The dealership verbally confirmed they had replaced these on the car prior to sale but couldn't find any documentation to prove it. I stupidly took their word for it and bought the car. HUGE mistake. It immediately had trouble running/starting. After getting warm and turning off, the car would NOT start. It was also running VERY rough. I took it to a ASE certified mechanic near my home who knew nothing about the timing chain situation. I told him the symptoms and he came back to me stating the engine was out of time and needed a timing chain replacement. Once I told him the timing chain had supposedly been replaced, he said the "screws on the timing chain have never been touched, it hasn't been replaced. You've been taken advantage of" word for word. After that, I contacted the dealership. Their response? Absolute disrespect. I'm yelled at and accused of lying about how much I've driven the car despite the sale paperwork and mechanics diagnosis showing a mild difference in mileage. I decide not to deal with them any more because they're impossible to communicate with. I decide I'll take it to a Cadillac dealer for another opinion. Their diagnosis is the exact same as the other mechanic except worse. The timing chain needs replaced (since they say "it's never been replaced"), the brakes need replaced, spark plugs need replaced, power steering is completely shot, and basically another $1,000 worth of work needs done to the car ON TOP OF the timing chain. Bottom line - STAY AWAY from this dealership! They're NOT honest!

I recently bought a car from this dealership, and I'm really happy with it. It drives beautifully,…read moreand I got it at a great price. I'd definitely recommend it--the staff are truly honest and friendly.

Great, honest car lot. Everybody is extremely knowledgeable and straight forward. The whole…read moreexperience was easy. I'll buy again from this group.

Truly one of the stand out dealerships in all of Ohio when it come to honesty and integrity * Corey…read moreimpressed me with his work ethics and his drive to take care of the customer * His great industrious and tenacious abilities shine through as he leads with his best to WoW the customer* The public depend on the salesman to give the customer a fair deal * Me and my Great Dane met with Corey and he promised us he would do his very best to see us through a auto deal * He did not let us down by spending countless hours making all the pieces fit together * I know he will do the same for you * This is what you can count on with Mr. Corey politeness, caring , compassionate and truthful * He is a stand up guy who drives the business the way it use to be; He follows through on every promise *He work for you while never giving up or wavering indecisively about what he needs to do to seal the deal * Corey should be acknowledged by Coughlin Ford for delivering the best in customer care * He is a real diamond in the rough * Go Scarlet and Grey O H I O Ali The Greatest Great Dane / BK Land

Gage at Pataskala Ford Service is the most disrespectful CSR he hung up on both myself and my son…read more(separate calls, he treats my son poorly because he is young -19, and I called him out for that weeks ago) - as I was saying he intentionally hung up on us both I was asking for recourse for a FOB for our the valves in our mustang that was lost while getting repairs (mind you it was there nearly 7 weeks for repairs- part issues... repeatedly). We absolutely left it in their custody and did not get it back. Instead of being willing to assist with the matter he made excuses. Even during the repair process he failed at keeping us informed did not return calls and ultimately is a poor example of what it means to "serve" customers. Lack of response, gaslighting, failure to return calls and even intentionally hanging up, (and I confirm it wasn't accidental.... I know the difference). Gage if you can't handle tough, reasonable questions that you ultimately create by not being adequate at your role, maybe a job that removes you from interactions with customers is best.

I purchased a car from this dealer; he gave me a discount and was extremely courteous. Three months…read moreafter buying the vehicle, the battery failed due to the cold weather, and he replaced it for me free of charge. I highly recommend dealing with this dealer; they stock all types of vehicles, and--compared to the other car dealerships I visited--they offer some of the best prices available.

Easy deal, great people, no rip offs. We got an excellent deal on a Honda CRZ and my son, a first…read moretime car buyer, was able to get financing without a cosigner at a great rate. Tell Mr. Foster I sent you and I get a free tank of gas!