Closed my 3 accounts after a bad experience with branch manager Belinda. Switched to Capital One…read moreand would not recommend this Chase bank branch to anyone. When asked by Chase corporate why I was choosing to close my accounts, I provided them with the reason and some honest feedback. It all fell on deaf ears. They couldn't care less one way or the other nor did they offer to help rectify the situation. With that it was bye-bye Chase.

went to cash my cashiers checks and the young lady told me that I couldn't take no money out. went…read moreand verified by another lady . she told her no . then I ask for a manager. she went and got a African-American lady because I was an African-American lady remind you I have been going to this branch for over 20 years I knew that this girl was not a manager she told me that there was no manager on duty. My question was why did the young lady just didn't tell me that there was no manager on duty but they go and search high and low for another African-American woman to tell me, this was real questionable. Chase y'all have to do better. I think she just wanted to embarrass me in front of everybody which she did. I was not aggressive didn't show any anger with her or anything for her to do that to me.

The only reason it gets a one star is because the teller was nice and knew what she was doing…read more Shared bank members should be treated like members, A shared bank member is treated like shit and even thou they can do more they won't. DON'T USE THIS BANK IF YOU ARE A SHARE BRANCH MEMBER

No longer western springs national bank. It is now heartland bankread more

My family and I have been banking at Midland Federal for years. They offer free checking, with no…read morestrings attached, and the employees know their customers by name; a very friendly, homey atmosphere. They're not "cold" or impersonal - like what you'll get at those big, nation-wide banks. I have NO idea to what reviewer, Heather P, was referring, but providing false information is not helpful. You absolutely do NOT need to have a Debit/ATM card to withdraw money in-office. All you have to do is write a check. If you don't have one on you, they can provide one to you - I've done it a million times. It couldn't be easier. There's no doubt that my family and I will continue patronizing Midland Federal for years to come.

This bank has been going downhill for awhile - I have been banking there with multiple accounts…read moresince 1983 if not before- unfortunately I stayed there for nostalgia reasons as I grew up in that neighborhood. I just found out the bank was sold two years ago- had no idea that this occurred. Money has been being taken out of various savings accounts and being sent to ADT on a monthly basis- we do not have an account with ADT. It was simply a savings account so we didn't regularly check it. This also happened to another savings account at midland. We informed the bank and they refunded a partial amount. We will be taking this to the States Attorney's office for further investigation. If you have a savings account ( or any kind of account) make sure to go through it monthly

Sorry I have to give one star I love the other location the one on 95th St. or the one on 79 but do…read morenot come to the one on 87th St. they're not allowed you to take your own money from the bank. I tried to take money from my own bank and they say limit $2000, It's ridiculous. I am not asking you for a loan. I am asking you for my money the one I have in your bank, so just save your time and go to different branch not this one.

best local bank in illinois!! great service. many locations through out chicago and suburbs.read more

Best service ever! I had to get a ton of paperwork together to apply for Medicaid benefits for my…read more89 year old mom who has dementia. I needed copies of statements (mom had 4 different accts) for every month in last 5 years, copies of checks, CDs, etc. And I had to go back several times for more info. These personal bankers greeted me with a smile, and stopped what thet were doing to research and make a gazillion copies. And were patient and kind. Other institutes that I needed info from were horrible to me and wanted to charge me for every copy and signature.

I give this bank zero (0) stars because that's exactly what it deserves. I can absolutely…read moreunderstand why their ratings are so low. Customer service is completely nonexistent. The entire staff, management on down, are very rude. I only bank here because I have no other choice. I dread having to make deposits here. It's literally the worst part of my day.

I've been a business client of Republic Bank for five years. I have a commercial loan with them,…read morewhich requires that my business checking account is held there. If it wasn't for that, I would not continue to bank with them based solely on their employees at the Hodgkin's location. If you are going to bank with Rep Bank, I suggest choosing another branch unless you prefer to not receive anything resembling a pleasantry, and instead appreciate ineptness and ambivalence delivered unapologetically.