Highly recommend! we had a fill valve dying slowly, and Julius answered the phone the first call…read more He got us on the schedule right away for our non-emergency fix. He showed up on time (a little early, even better), fixed the toilet very quickly, and the price we very reasonable. Julius will be our go-to for all of our plumbing needs going forward!

I had an exterior pipe slow leak and the plumber I've used in the past couldn't get to me for a few…read moredays. So I searched for someone with availability even taking a video of the issue to assist with diagnosing what was necessary to stop it. Julius was responsive and there's a website form to request service as well. I called and after hearing the voicemail requesting you fill out the form online, I did so and he called back in minutes. He said he'd try to get out same day if he had cancellations or the next day for sure which is the reason I didn't call around to anyone else. Then, at the end of the day, he messaged to say he'd be there the following day. I acknowledged receipt and asked him to give me a call once he was in route. After the morning passed and he hadn't contacted me, I called and he made over in 30 minutes and said it'd cost about $200-300. $200 if repaired, $300 if replaced. He was able to address the issue and accepted Venmo or CashApp. All in all a good experience.

Roto-Rooter RN49208 New Orleans La…read morePh (504) 370-8335 On 9/21/2023 I had the pleasure of speaking to  Mr.Alan, RN49208 an agent with Roter-Rooter Plumbing Services. He was unfailingly polite, consistently respectful, and articulate. Dressed appropriately. He unexpectedly and meaningfully showed interest in my plumbing issues. I was impressed with my overall experience. I honestly believe that Mr. Alan was committed to giving me an accurate picture of how Roto-Rooter Plumbing represents and conducts their business, an act that shows a sincere desire to please, if not  delight their customers. Roto-Rooter is fortunate to have Mr. Alan as one of the faces representing its company he is highly capable; utilize him wisely. The opportunity to participate in this  review was rewarding. I am thoroughly. Special thanks Mr. Alan Respectfully Submitted N.Hall Cc: Google Local Guides Cc: Trustpilot Cc: Yelp

An honest plumber when so many are trying to sock it to you fast and good work. Great pricesread more

They have helped us out several times with various plumbing issues, they are very knowledgeable and…read moreprompt and prices are reasonable.

I found this company online on this app and a neighborhood focused app. I got an estimate from…read moreJohn. He wrote down all the things I mentioned that needed to be done by hand in a notebook. I got a schedued work date and requested an estimate via text with Mary Beth. I never received the estimate or an invoice. The communication was via text. A group of workers came and did the work (not including John). John mis remembered the detials of the initial walk through and had to go get more materials. I communicated clearly that I needed hardiboard. Some materials were left at our home after the job. Months later when my HOA was ready to paint my home I was informed that the material put on my home was in fact not hardiboard. I communicated this immediatlely to Mary Beth. She scheduled John to come back out to view the work with our HOA president. John said that the materials left were not from the work he did and disputed with me that the material was in fact hardiboard. I had to get Mary Beth on the phone and use my texts in order for John to admit that it was the incorrect material and they needed to remove it and redo the job. After agreeing to remove the incorrect material in exchange for hardiboard Mary Beth began making excuses about personal issues and scheduling for 2-3 months. She NEVER called me I had to keep reaching back out to them for weeks. It was not until I asked for thier liscense information to file a report with the BBB that Mary Beth informed me that they do NOT have a liscense. That communication finally opened up thier schedule and they came out to redo the work in the following days. John did not apologize or even show his face during this redo. He came and took photos and talked with the workers but never spoke to my husband or I again. Im glad we did not have to file civally to rectify the issue. I would not call this company for a large job for someone inquiring. Not at all again personally.

Outrageous pricing to replace a light switch and bathroom vent. $400 for labor for that? $600 to…read morereplace a light switch and bathroom vent. Avoid them.

Mr Bynum is the BEST. My family has known him for many years and there is no one better in the…read morebusiness. I certainly hope he doesn't plan to retire anytime soon!

Mr. Bynum is my new go-to plumber! The manufacturer of a recalled component assigned him to repair…read morethe work of an earlier installer who had performed the replacement correctly. He quickly made the repairs and couldn't have been more polite or professional. He went out of his way to help me, and I wish there were more people out there who work this competently and efficiently. It was a pleasure to have been served by him.

It seems I've had a similar experience as other people who left reviews here about Darrel's…read moreinability to finish jobs or leave people hanging. He took $200 from me and it has now been over 2 weeks of him promising to finish the job, but he keeps either ignoring my messages or failing to come by due to different excuses (e.g. weather, he's busy, etc). Save yourself the hassle, hire someone else.

Sykes provided a very extensive experienced resume and professional website so we decided to choose…read morehim above the rest. When he got to our property he started work immediately and was very friendly with a smile then he asked to use the restroom. I pointed him in the direction of the bathroom and noticed he was taking a bit longer than usual. When he finally came back out he told me he had a family emergency and had to rush home in the middle of work. He hopped into his car and sped away and as I was walking inside I noticed my purse was not in the same spot I left it. Items was tossed around and my wallet was opened and cash,checks and credit cards are now missing. He won't answer my phone calls and have blocked me. We have cameras and after viewing them we have turned them over to the police, we filed a police report and will be pressing charges. DO NOT HIRE HIM YOU HAVE BEEN WARNED.

James from Prime Solutions came out as promised and was able to fix some electrical issues I was…read morehaving just before some out of town guest arrived. He explained everything in detail and worked with me to make the best decision on my problem. I'll be using them again for some plumbing updates that are desperately needed in my home!

James and his team were great. They have installed my tankless water heater even after having…read moreobstacles from not having all of the parts. He was very I formative with scheduling and with all of the service provided. He also came back after a few months to check on all of the equipment and to flip a pipe for maintenance that was installed backwards. But everything was clean, to include the gas line cutting for the tankless gas water heater and installing the circulating pump. The value was great and will hope to continue support of prime solutions in the future at great cost.

tldr; Same bathroom, different leak, same ultimate result: fixed right at reasonable cost…read more A slow drip was coming out of the ceiling on the first floor. Upstairs suspects included an old water heater closet that had been turned into a vanity room with a sink in the 60s, and the original bathroom from initial build in 1909. I was thinking it was a supply pipe issue. Richie's plumber disagreed, he thought we should change the wax on the toilet, even though the toilet did not appear to be running, was only used occasionally, and after all I'm a mechanical engineer by training and I thought it was a pressurized supply issue. But I'm also not an AH and bit my tongue. The short: Me wrong; he right. He changed the wax, and now months later, no sign of leak. The toilet flapper was indeed leaking, only very occasionally triggering a refill, but creating enough of a trickle to surface-tension its way along the pipe and sneak out through a compromised wax ring. Score: Plumber experience, 1; modeling fluid flow with a diffy-Q, 0. As impressive as the initial correct diagnosis was the caveat left with me when they had gone. Plumber told me "probably is the wax ring, be we can't really be sure. You'll know in a few days. We might be wrong and would have to tear into the wall to look at supply and sewage lines" What refreshing and honest advice after years of bad experiences with HVAC and auto mechanics where an initial diagnosis was made confidently, repaired but also accompanied by "oh we *also* found that...we need another day." Cue another work ticket and a second bill, usually bigger than the first. Bad tank of gas? "Oops, sorry; timing belt. Our bad. JHere's the bill" or "yeah, that fan motor is all that's bad but we can't fix a $150 motor, you need an $18000 new system." It's a real and growing problem in the repair industries. Not at Richies Plumbing: they were honest about my issue, up front about the small chance something other than the wax ring was leaking, and turned out to be right. I highly recommend Richies.

What has Richie's crew done for me recently... * Installed a…read moredishwasher. * Changed what must have been the original sink drain pipe in the kitchen (HORRIFYING). * Installed a new kitchen sink. Just a week or so ago, they fixed terracotta pipes under my coworker's house because they were cracked. Gotta love an old house. I've used Richie's Plumbing for over 20 years and always highly recommend.