I am on my 3rd vehicle from this place. This business has declined so much over the past few years…read more Their accounting department is rough. I have a $94.00 payment they took $940.00 by accident. And now my account is over drawn and I have to wait for it to be released back into bank account. When I asked what the company was going to do to make it right for me they offered me a free oil change that I already get because I have my payments automatically deducted and a $20 card that I would have to go pick up. I would never reccomend this place to anyone who has a life and needs their money to survive. #CEREALFORDINNER #LOSTACUSTOMER #theydontcare

I bought my truck in March, I've only been able to drive it 3 months out of the five I've owned it…read morebecause it keeps breaking down. I've put over 1000 dollars in repairs on it. It's a pavement princess and treated with the absolute best care, so there's no reason I should have had to put this much money into it, in this short amount of time. Called to talk to them about it and all I get is "has it been to a shop?" And when I say no, I do the work, I'm certified for this myself. I get an "ok have a good day" If it wasn't for the threat to my credit score I'd have returned to pos already. Y'all either need better mechanics or better business practices, because this is ridiculous.

They really took great care of my service work that was done on my truck. Appreciate it very much…read more Was also one of the best buying experiences with a new vehicle.

On my way back from a great snowmobile vacation on a friday and my truck DEF light came on. Kept…read moredriving but the truck was almost in limp driving mode. Called Dave King and they said they could get me in to read error codes but couldnt promise they could fix it the same day if they had to order parts. kathy at the front office guided me to the dealer when my gps took me to wrong place. Said they would help me find lidging if i had to stay the night. Don/Trey in serve found the issue, bad DEF module. They had one in stock and was able to get me back on the road in 3 hours. Cant say enough about the whole staff at Dave King Chevy. They go way beyond service. I am from ohio but if i lived closer they would get all my service.

02/20/2016 I happened to be right at an oil change interval and made an appointment with Brown…read moreMotors - yes, I live in Rochester, but again, traveling and being very adamant abut servicing my vehicles I had to get the oil change done along with a couple other items. The Service Department is great and the Parts Department is the best in the business - I can say that because I have been to Brown Motors before. The professionalism and attention to detail, the service follow up right before you leave and after - awesome! I deal with a few dealerships near me in Rochester and honestly, they could learn a great deal about customer service from this small town dealership called; "Brown Motors!" Even while waiting for the work to be done I happened to walk around the Chrysler/Jeep/Dodge/Ram side and every sales member said hello - it's nice to know that customer service and friendliness still exist.

They had my vehicle for 3 days to fix recall issues and didn't even wash it. Then I noticed a…read morecouple little dings in passenger side and back of mirror u had no dings in it at all. I've been so careful to never get a dent in my explorer. My husband days probably while they had it on hoistbor parked in the lot. I'm not happy at all.

My entire family takes their cars here and when I've been in GR and had trouble, I've called them…read moreup once or twice to ask them if the repairman was ripping me off. They treat us so well there, have great prices, and repairs are done in a timely manner. It's also connected to a dealership and we buy all our vehicles from them now. Last year, my younger sister bought a used car from the Tallberg's dealership (for a very reasonable price) and had trouble within two weeks - something they should have caught at the dealership, but didn't. The guys were super apologetic and the owner ended up paying for almost 3/4's of the repairs. I wholeheartedly recommend them to anyone. I mean, it sucks bad enough when your car breaks down; don't make it suck more by going to some chain repair shop that won't treat you as well as these guys do.

An icy road, and a giant boulder left my 2017 Cadillac XT5 with severe damage to the rear…read moresuspension and body. The team at Kring Body Shop did a fabulous job restoring my SUV. I live down-state and I particularly appreciated their frequent updates and communications. They worked well with my insurance company, negotiated for manufacturer's parts and were very meticulous in the body work. They also labored to make sure all the affected technologies were appropriately tuned and updated. I couldn't be more effusive in my praise. Many thanks to the Kring team!

I bought my second Audi from Fletch's a couple of weeks ago. The first one was in 2019. The process…read morefor buying the first one AND the second one, couldn't have been easier! These two purchases are probably the smoothest car purchases in the last 20 years. I worked with Christy in both cases. Thank you Christy! I definitely recommend Fletch's for a terrific Audi buying experience!

Have a Chevrolet, the fuel pump went bad. The service manager gave me an estimate of $1800 . I…read morewound up fixing it myself $90. Later ran into the same guy in church and told him I got it fixed by myself and that I found out there was a recall and he could've fixed it on the recall for free. He responded he knew that and didt tell me it was a recall because I had a Chevy and they were a GMC dealership! He didn't even have the courtesy to send me to the Chevy dealership. He supposed to be decon.

Superb auto body repair shop. Locally owned and operated. Owner is down to earth and willing to…read morework with you for repairs! Highly recommended if you're in the area.