I have been using the services of Sasso Plumbing for 20 years, and I cannot recommend him and his team highly enough. Over the years, they have handled everything from routine repairs to unexpected plumbing emergencies, and every single time they have been reliable, knowledgeable, professional, and genuinely reassuring. Plumbing problems can quickly turn into stressful nightmares. A leak, clogged line, broken fixture, or unexpected issue in the house can make you feel like everything is going wrong at once. What I appreciate most is that he and his team bring a calm, confident attitude to every job. They listen, explain what is happening in plain language, and make you feel that the problem is manageable. By the time they are done assessing the situation, that initial panic turns into the affirmation that everything will be fine. The quality of their work is consistently excellent. They do things correctly, pay attention to details, and never take shortcuts. You can tell that he takes great pride in his work and that his entire team shares the same high standards. They work well together, are organized, courteous, and clearly experienced. It is rare to find a company where everyone who comes into your home is so professional and capable. They are also respectful of your home, which should never be overlooked. They arrive prepared, work neatly, and always clean up after themselves when the job is complete. You are not left with a mess to deal with after an already stressful situation. That level of care says a lot about the kind of people they are and the kind of business they run. It is rare to find a plumber and a team you can depend on for 20 years. They have earned my trust through consistently excellent work, honesty, reliability, and the peace of mind they provide. If you are looking for skilled plumbers who treat customers and their homes with respect, I would recommend them without hesitation. These guys are awesome! read more

A giant Thank You and Kudos to Mike Sasso (and son) for the excellent work they did fixing my water main leak. Before reaching Sasso Plumbing I took a day off from work and waited for 4 other plumbers to come and look at the job. None of them showed up, all of them had excuses. With one company, a corporate plumber, I had over 2 hours of phone calls trying to find out when they would be here. All they did was shuttle me around from dispatcher to supervisor to promised returned phone calls to never responding. They never showed up or responded. It was ridiculous. Mike showed up on time, kept his appointment, contacted the utility companies, took care of everything. He fixed my water main leak in less that 3 hours. He was able to use technology to identify the leak quickly, not did up my yard, and charged 1/3 less than any other estimate. I am happy, my neighbors are happy. Water was leaking out into the middle of the street, freezing, creating an ice slick. Mike even took his plow and dug up the ice making it safer for all. Thanks again for your courteous and fair business practice. read more

Last fall my kitchen sink started having drainage problems. We'd snake it and it would improve for a bit, but then the problem would return. On Thanksgiving it backed right up and we were left with a sink full of dirty water...no fun!! Snaking did nothing, and we didn't want to call anyone on a holiday, so we bought some draino and used that. I know, I know, terrible idea. But we were slightly desperate, and exhausted from hosting Thanksgiving. Anyway, that let our sink drain and we thought we'd solved the problem. Of course it came back a few days later...literally the day our house sitters arrived, because we were leaving the country for 6 months. I called Sasso at 7am in a panic, explained the situation, and they came out that morning, cleared my drain, replaced some parts, and I was able to leave my home without worrying about plumbing problems. Mike could not have been nicer or more helpful! I've used a number of plumbers in the past, but Sasso will be the one I call from now on. read more

They were very quick to respond to my problem of extremely low water pressure throughout my house. Mike and his crew responded quickly, assessed the situation, explained to me the problem and the solution for it. I'm no plumber but he explained it to me in a way that was very easy to understand. Very no nonsense and straight forward. We agreed upon the work and off they went. It was amazing to see how they fit the mini excavator into such a small space but they did without managing to damage any of my landscaping. They finished the work and it came out great. They cleaned up after themselves and honestly the place looked better than when they first found it. My hats off to Mike and his crew for a very professional and efficient job. If need be I will definitely use Sasso again and will be telling my friends to do so as well. read more

51 year old house with Orangeburg pipe. Sasso recommended doing an inspection, found the pipe wasn't in the best of shape, so I decided to replace it. The price was very reasonable, and the work day was scheduled for only a few days later- seemed like the few days was just to get the permit and utilities marked. They showed up both times (inspection and replacement) on time and were professional the whole time. I was most confident with the proposed work described by Sasso compared to estimates from other companies. They sounded like they knew what they were doing and their actual performance proved it. I'd use them again for any plumbing needs. Glad to be able to patronize a good family owned business. read more

My waste / water line got clogged and I couldn't use my toilets, dishwasher, shower, washing machine etc. This was a disaster! I called Sasso Plumbing and spoke to Mike who put me at ease immediately. He told me that he would come right away to access the problem, and said that once he did that he would get the town permits and would be at my house at 7:30 the next morning. It was a Saturday and he was there before 7:30 with two assistants and a digging machine. Mike really knew his trade and before noon he had dug out my sewer line pipe and had repaired it. He also cleaned up after the work and landscaped my property. I couldn't he happier. Sasso Plumbing is fantastic!!! read more

On 11/6/2018 Michael Sasso and Fernando came to my home because my boiler was not heating my second floor. He assessed the situation and realized that I had air in the pipes and said I needed a new escape valve added. They resolved the issue in a fast, professional and clean manner. About 1hr after they left, my hot water heater stopped working. I immediately contact Michael and within 30 mins he returned to my house and again assessed the situation an stated that my pilot light was out. He turned it on and I was up and running. I would recommend this company to anyone looking for professional work done at a great price. 5 star service!!!!!! Julio R. Nanuet NY 10954 read more

I previously used Sasso Plumbing to repair a leaking pipe in a wall a couple yrs ago, so when my heating system broke on a Saturday night, I called early Sunday morning and Mike was there within a half hour, diagnosed the problem and replaced 4 parts within the hr and my system was up and running better than ever in no time. I have an older system and have had issues with previous plumbers not being familiar with it, but Mike knows his way around a old boiler system and he explained what parts needed replacing (which all made sense given the history of past maintenance done on the system). I highly recommend them. read more

We had some serious sewer problems outside our house that caused back up inside our house. Mike Sasso responded fairly quickly and went above and beyond to get the issue fixed. He was very knowledgeable in every aspect of our problem and his crew helped my family get back to living clean lives again. This company really cared about what we were going through and they take pride in their work and business. And made it their personal problem and kept us updated every step of the way and made follow up phone calls to make sure we were doing okay. We highly recommend Sasso plumbling. Thanks Mike! read more

Some of the most exceptional service out there. We were having issues at our office with our sinks, I called Mike and right away he was over here to take a look. Him and his crew fixed all of our issues in a very timely manner which allowed our office to continue to run smoothly. He did such a great job that my boss Raja Amar hired him to do work within his house and he could not have been more pleased with the great work that Mike and his team did. If you need someone to get your jobs done, and to do them right the first time around, Sasso Plumbing is who you need to call. read more

Absolutely, amazing company. I never, ever write reviews but the service rendered by Sasso Plumbing was extraordinary. After two other plumbers being scheduled to come yesterday and not showing up, I called last night at 10:00pm. Mr. Sasso called me back within 20 minutes and his staff was at my front door at 7:20am, ahead of the 7:30am projected time. They were neat, completed the job of clearing my waste pipe and explained what to expect going forward. Extremely professional. I was still able to go to work today. HIGHLY RECOMMEND. read more

Continued to need a sink in laundry room snaked since 2015. Sasso Plumbing came put in camera and saw as Michael and Fernando suspected a break in pipe. Michael arranged for water company and O&R to come and mark lawn. Within hours dug up and repaired pipe. Did such a great job that my neighbor said I see the yellow and blue flags yet it doesn't look like any thing was done on my property! Great job! Cleaned up inside and out like it never happened! Awesome company!!!! And all is up and running. Very Pleased. Gale M NEW CITY,NY read more

We were installing a new heating system with new thermostats in 2014. Sasso Plumbing & Heating handled the work. From the beginning to end the job was professionally handled. All parts of the project were clearly explained including costs; materials; and schedules. Work was completed according to the schedule and estimates. The operation of the system was explained thoroughly. The installation was professionally performed. The heating system works as well. We highly recommend this company. read more

We've used them before. Mike showed up within 24 hours of a call, on a Saturday, to replace an under sink hot water tank that was leaking and could have caused damage to the lower level if it got worse. They did a great job, making the piping much neater than the prior job. No extra charge for a building-wide water shut off and extra valve. They wore masks and left the place clean, as always. We know his price(s) aren't bargain-basement, but the service is well worth it. read more

Our water main broke in the dead of winter and our front yard was a swamp. I called Sasso Plumbing and Mike called me back within 10 minutes. He came over to assess the situation, gave me a fair price, and once I agreed to the work, he coordinated everything from there. He got the utility companies to come over within the hour and mark the lines and then promised me the work would be done that day. He and his team worked into the night to make sure the job was completed. read more

I recently had a water leak under the slab of my house. I was lucky to have Mike Sasso of Sasso Plumbing & Heating of New City come & fix the problem. He responded immediately to my call & made all the necessary repairs. I would highly recommend his company for their work, as well as their professionalism. He was courteous, prompt & efficient, he & his workers resolved all of the plumbing issues I had & I will definitely be using his services again.. read more

I called Sasso to check my furnace and Mike got back within 5 minutes, and they were at my house 3 hours later. Problem fixed and they noticed the 12-year old hot water heater was ready to be replaced. They were able to complete that job as well immediately. I was very impressed by how quickly they responded and were prepared and able to fix everything right away. I would definitely recommend them. read more

We live in Blauvelt. Had to get the sewer pipe replaced, Mike Sasso came that day to check the pipe. Sewer needed to be replaced they did the job the very next day. Said they needed to let the ground settle then they would come back to grade and seed. 8 am this morning they were back front yard looks great. Sasso plumbing is honest, reliable and professional lucky to have called them. read more

I couldn't be happier. Woke up to a ruptured hot water heater and called Sasso after getting an unreasonably high quote from the original installer. Sasso had a crew over with a new water heater in under two hours, and installation was complete less than two hours later, at a price that was hundreds less than my first quote. The crew also did a great job cleaning up after. read more