Terrible customer service. Our car had major issues right after driving off the lot and they…read morerefused to work with us and wouldn't work with us on the warranty! After having such major issues all we wanted was for them to extend the warranty. Instead they stated the only way we could do that was to pay for it even though we hadn't had the car a week when the issues came up. Go to Devan Lowe in Gadsden Phillip there is much better! Update: our car still has problems. If you want a lemon car come here and you'll get crap customer service after! My suggestion is stay clear of this place. Unless of course you have a bone to pick with someone. They will sell a lemon car and not offer any customer support after.

I have purchased two vehicles from this dealership in the last 6 months. They took excellent care…read moreof me from start to finish. I live in birmingham and it's the best deal I could find anywhere. I can't say enough about my new 2500 Denali.

These guys are crooks…read more This dealership bought my 2025 GMC Yukon XL Denali Ultimate -- a documented lemon that I was the original owner of -- at auction. They then sold it to an unsuspecting buyer and told him it was just a goodwill repurchase, not a lemon. How do I know? When the buyer went to register the vehicle, the Georgia DMV sent him a lemon acknowledgment letter. Naturally, he said WTF. The dealership had given him some -- but not all -- of the original service paperwork from my dealership, which had my personal information all over it. Since this dealership was still insisting the car wasn't a lemon (and they failed to redact all of my personal information, including my work and cell phone numbers), the buyer tracked me down to find out what actually happened. The buyer refused to sign the lemon acknowledgment letter, and they were forced to unwind the deal. The Yukon XL Denali Ultimate is now back on their lot waiting to con someone else. I have never spoken with these people directly, but based on everything above, they are the worst of the worst.

We've been buying trucks from the team at Cooper for years, Always top notch service, great…read moreinventory and helpful staff!

We didn't actually come here to buy a vehicle- we can to pick up our Penske rental truck. We got…read morethere right at the pickup time, 8am, and the lady working had everything ready to go and was extraordinary kind in getting us set up with the truck. They had furniture pads and a hand truck too which we hadn't previously wanted so I'm glad we were able to get them last minute. Overall a highly pleasant experience and I will recommend them to anyone in the market to buy a car or rent a moving truck.

Terrible business!!! I traded two vehicles and paid $30,000 for a 2022 Ford Platinum. The next day…read moreI rolled the rear passenger window down, it wouldn't roll up. I took it to Cooper Hyundai Service department. They said you bought it As-is. I was planning to traded my wife's Bronco in the next week, but after the way I was treated I will never go back to them, nor would I recommend them to anyone. The window switch was only a $36 part. Do not trust these people!

I brought my daughter's car earlier this month because it started "jumping between 40-60 mph" and…read morewas told it needed a $4100 transmission. I even mentioned to the service advisor that seemed strange, since the problem reminded me of a previous experience with another car that needed a tune up. Nothing else was mentioned. I should also mentioned that this car was purchased new and had been my car, and we've taken very good care of it. If you didn't have time to do a true diagnostic exam, you should have said so, and I would have went somewhere else! Took it to another place for a second opinion-- two of the cylinders were misfiring. A new set of spark plugs and the car drives fine. I highly recommend getting another opinion if you're told your vehicle needs an expensive repair.

Bought a 2025ram 1500 it was plagued with misfires check engine lights. Worst is the finance lady…read morethat lied to me. Told me they were giving me 5 complimentry oil changes but when i read the paperwork she had moved my signature to 2200.00 service agreement for those 5 oil changes. That is not good business I wouldn't send a dog there

They were fast but no parts on hand so have to come back. Been waiting on the price of the part for…read morean hour

Had my 2017 GMC Sierra 1500 SLT serviced yesterday for 2 year maintenance call. Extremely clean…read morefacility and friendly, courteous and professional staff. Say hello to service Manager Vann Merrill. Small town charm for big time corporation. Little ways north of Talladega but worth the drive. Only place to work on my truck. RTR

Do not buy from Superior Cadillac GMC of Anniston they are liars. They also DISRESPECT WOMEN AND…read moreTREAT THEM LIKE TRASH. I was personally treated this way by, the Service Manager and Owner. If you bought or buy from them, never send your wife, girlfriend, sister, daughter, mother up there alone! They might end up crying and on their knees praying on the showroon floor, like I did. The women employees told me they are also treated in this manner. U HAVE BEEN WARNED!

The best for electrical issues!! Dropped it off early a.m. done by lunch! And the boss was on…read morevacation

They Had my truck for over half a year, nothing was done to it the entire time they had it. I was…read morenever advised of any work being done and had to constantly call several times a week for updates expecting to hear good news. They either do not care about their clients vehicles or they do not know what they are doing. Eventually, I went to get it towed myself to another lot. Also, while the truck was in there possession the tag was stolen off of it. The lot is not gated and free for anyone to take anything off of your vehicle. No telling what else was stolen or what other problems that had developed while sitting there. STAY AWAY