Horrible service, inept mechanics. Do NOT do business with them if you have any hope of getting…read moreyour vehicle repaired. Better get triple A if you do. I'm glad I had it.

I recently got into an accident and totaled the car I've had since I was 16. I came by Golden Auto…read moreSales and let me tell you, it was a fantastic experience. Adam helped me out any way he could. He really did what was best for me. They all made the experience so simple. Not to mention how friendly they are. They all made me feel like a friend, not a customer. I couldn't imagine recommending a different dealership to my friends or family!

Purchased a car on February 14, 2022 from Golden. It was supposed to be checked out by his mechanic…read moreand good to go. The check engine light came on 60 miles into the trip home. Light stayed on all the way back home which was another 200 miles. Next day the car died on the road and had to be towed into the Chrysler dealer to determine the problem. I know the car was sold with no warranty but if it breaks down after 300 miles, he knew there was a problem with the car. Called and gave a number of reasons for the light to be on and why the car died. Blamed the gas, the temperature, the elevation changes.... If you plan I buying a car from this dealer make sure you take it to your mechanic first and have them verify the soundness of the car. We did not do this because we drove 260 miles to buy the car and do not know any local mechanics. We took the owner at his word that the car was solid and dependable. It was neither.

TOWING... Southeastern towing was very responsive to our urgent need for a tow in a rural area…read more They were so friendly and calm when getting my vehicle unstuck on a very steep and muddy hill. I couldn't be more grateful! Thank you!

Great service!! Great communication from everyone!! The Best Buy here-Pay here lot in Wilkesread more

HBI Auto: These are in the know "race car guys" servicing and selling Bad A.. exotic cars!…read more As a lifelong Porsche enthusiast and former owner of two Carreras I "happened" upon HBI in my car search. While the website inventory listing is very impressive, I was "blown away" when I arrived at the business. The inventory is expansive and exceptional- the Carrera selection is impressive! The sales team was knowledgeable, honest, and straightforward. The same can be said for the service/transport/detailing teams. The lines of communication and follow up are excellent. After several discussions w the owner he explained his current and future vision of his business, coupled with my dealings with his team, validated my decision to do business w HBI. Additionally, HBI will pick up and service my car. I am extremely happy that I purchased my 991.1 C4S from HBI Auto. You would be remiss if you do not consider HBI Auto when considering to purchase a Porsche or other exotic car. Jan 15, 2026 ...16 Months and 20,000 miles later, combined with my 991.1 C4S service obsession ( (2) oil changes, 60 K Full Service, (2) alignments, Expel Protection), allows me to comment on HBI experiences from multiple perspectives i.e. Sales, Service, Detailing, Transportation. I reside 150 miles from HBI yet they treat me like a local customer. It's comforting to know that if the car should "lay down" HBI is on the way; it's happened to me ! They pick up and return without charge. What Porsche dealer does these things? My initial purchase review of HBI stated " you would be remiss if you don't consider HBI ". Today, I still stand by that review; but, with stronger and positive first hand opinions of the HBI team !

I purchased a Ferrari 488 from HBI Auto and had the vehicle shipped to me out of state…read more After delivery, I noticed that the mileage on the car was higher than the mileage listed in the odometer disclosure provided during the transaction. The disclosure stated 23,937 miles, while the vehicle arrived showing 26,378 miles. I contacted the dealership to discuss the discrepancy but we have not been able to resolve the issue so far. Because of this, I submitted complaints with the appropriate regulatory agencies for review. I recommend that buyers carefully confirm vehicle details, especially when purchasing remotely.