My wedding was in February 2013. The Event Connection was a recommended vendor, and I paid them for…read moreDJ, lighting, and videography.
PRAISE:
- The Dj, John, was spectacular. Absolutely everyone loved him, and everyone was up dancing the whole night, even my husband's socially inept uncle. He responded to all my needs and double-checked to make sure all his information was right. I can't say enough good things about him.
- The lighting was also wonderful and enhanced the day's events.
- They gave us a great discounted price for all 3 services.
COMPLAINTS:
The guy you will work with the most is Richie. He has an aggressive, egotistical personality which you will likely first see when he tries to convince you to buy every service possible from him. Fine, he's a businessman. My problem is how his ego affected his behavior the day of the wedding and the days following the wedding.
He did the videography for the wedding. To quote his website: "One of the nicest comments we receive is, 'We love our video and we didn't even notice you shooting it.'" He repeated this sentiment to me more than once, saying we didn't have to worry about him being intrusive. NOTHING could be further from the truth! He acted like our wedding day was his movie to direct. He would constantly ambush people before and after the ceremony with questions they were not prepared or not willing to answer. This created uncomfortable moments that interfered with our enjoyment of the day, not to mention footage in the video that is awkward and simply not genuine.
For example, 5 minutes after the ceremony, he barged into me and my wedding party and asked, "How's married life?" Dude, let me experience it a little first!
Another example: My dad walked into the room and saw me in my wedding dress for the first time. This was just a normal event that occurred during the day, "behind the scenes." Richie felt the need to hammer us with questions.
RICHIE: Tell me what you think of your beautiful baby girl.
DAD: (Not prepared) Oh, she's beautiful.
RICHIE: Tell me your thoughts when you first saw her in her wedding dress.
DAD: What's that?
RICHIE: ::repeats question::
DAD: I thought it was just, uh, just the way I imagined her to be.
RICHIE: Amazing, huh?
DAD: Yup.
:weird pause::
RICHIE: Mom, what do we think?
MOM: She's a princess.
ME: (interrupting) Should I put on my veil? Oh. (turns back to the camera)
MOM: She's our princess.
RICHIE: Seems like only yesterday you were taking her home from the hospital, huh?
MOM: Yup. Time flies.
RICHIE: Amazing.
::weird pause because we want him to go away::
This whole sequence was INCLUDED in the EDITED video of our day! Yup, complete with Richie's voice, the awkward pauses, and my dad needing him to repeat the question. There were several other painful moments like this.
He also would spontaneously ask us to kiss or do other things for the camera at different parts of the day. He was supposed to capture the moments of the day, not direct and fabricate them! So that comment about, "We never knew he was there," is an absolute lie. You WILL know he is there. He doesn't let you forget it.
Let's talk about other unacceptable features of this edited video he delivered to us:
He includes us saying our vows and exchanging rings, but then SKIPS right past the kiss! Just jumps right over it with a crappy screen wipe and transitions into us walking out of the ceremony room. ARE YOU KIDDING ME?
We took dance lessons and did a choreographed first dance. Unfortunately, partway through, I stepped on my dress and undid my bustle. We finished up the dance as best we could. He included segments of the dance where we are stumbling around. I felt embarrassed watching it.
The big kicker is that he included footage OF HIMSELF wearing a silly hat and waving. As if anyone wants to see HIS face! Again, please refer back to how his selling point is that YOU WILL NOT KNOW HE IS THERE.
I have lots more complaints, but I have limited space here. Slow motion in the video looks pixelated and awful. Lame screen wipes. He included an ad for his business at the end of the video, with me saying how great they are.
They told us 16-20 weeks for the video, then told me they were ahead of schedule and it would probably be 10 weeks. We waited 23 weeks and had to harass them with phone calls to get an amateur piece of junk. Luckily, we have all the raw footage.
LAST BUT NOT LEAST: Richie had a few unprofessional moments on the day of the wedding. He also does photography, and obviously thinks he is hot stuff. He disagreed with some choices my photog made and muttered and made faces about it to his assistant. My photog was AMAZING and we have INCREDIBLE pictures. We also got those pictures THE WEEK AFTER THE WEDDING, not 23 weeks after.
So suck on that, Richie. And get over yourself.