Had them out to do measurements and everything was fine, but once the estimate came in we decided…read moreto go with someone else. The estimate was very unclear as to what was billed as materials and labor. When I questioned how much the materials were I was told that they could use a cheaper material, but this would cause the labor to increase. We ended up using another company. The estimate was pretty close to what Artisan quoted, but I could at least understand the breakdown of what I was paying. I'm sure Victor is a nice guy and I'm sure he does fine work, but if I can't get straight answers on your estimate I'm going to shop elsewhere.

We have used Artisan for 2 projects in our 1920's home 1) installation of wood flooring and stair…read moretreads 2) Buffing and coating/refinishing hardwood floors. We are very pleased with their work. Our floors look gorgeous.

We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

Nice selection of items but it is a smaller business so flooring and installation is more expensive…read moreall around.

Terrible service and no communication! It took 2 1/2 months to get carpet installed…read more We chose floor center due to the fact that they had the carpet in stock that we wanted. When we purchased our home we had to get the carpet replaced before we could move in to the upper level, we were told that since the carpet was in stock that they could install the same week. So we paid for the carpet and waited. And waited. And waited. For nearly 3 weeks we slept on couches in our living room. We paid for removal of the carpet but they left the staples in the floor and carpet around the radiators. When asked if that was standard procedure they said that sometimes if there are too many staples they leave them in but stated "you will barely even feel them through the carpet pad" For six thousand dollars i would expect no not feel any staples. The list goes on and on the issues we had. Their competition up the street said that absolutely the removal should have included pull the staples. Once they received our money there was no communication. Numerous times I asked for a follow up call which never happened. Between my wife and I, we ended up having to take 7 days off of work to get carpet installed. On multiple occasions the installers showed up without any knowledge of where the carpet was being installed (upstairs) so were unable to install due to the fact that they could not get the carpet up the stairs by themselves. Spend your money elsewhere, this place is a joke. If you value your time (and vacation hours) stay clear of the Floor Center.

The floors themselves look great. The installers were professional and did quality work. I'm giving…read moreone star because the owner, Chad, cost me a significant and entirely preventable 30% budget overrun -- and he did it after I gave him multiple chances to get it right. Here's what happened: Chad visited our home three times before we signed. On his second visit, I pointed out that the subfloors were in rough shape and asked directly whether I should repair them. He told me not to worry about it. The weekend before installation, I sent him a video of the floors and said I was thinking about going to Menard's to pick up 1/4" plywood to cover the entire main floor. He called me and told me not to do that -- said it would be a waste of time and money. Monday morning, his installers walked in, looked at the subfloor, and immediately said it was in awful shape. Their recommendation? Go to Menard's and get 1/4" plywood to cover the whole floor. Exactly what I had proposed. They charged $25 per sheet of plywood plus $40 per sheet to install it. When it came time to settle up, I wrote two checks -- one for the agreed amount plus half the overrun, and a second check for the other half, with a note to Chad that he should only cash it if he felt it was fair for me to absorb the full cost of a problem he had twice told me wasn't a problem. He cashed both. I don't know if Chad was inattentive, undertrained, or simply not honest with me. What I do know is that the owner of a flooring company should be able to assess a subfloor. I flagged the issue twice -- once in person, once on video -- and was turned away both times. If you're considering Third Coast, insist on a written subfloor assessment before you sign anything, and get any scope-of-work promises in writing.

Worked with Chad and Matt. Great to work with including their crew whom are professional,…read morerespectful, and do such an amazing job. They also carry top grade flooring that I didn't find at some of the more well known flooring companies They address any issues I had (which were minor) immediately. They cleaned everything up after including mopping the floors. All debris hauled away. I had luxury vinyl plank flooring put in along with carpet and tile. Highly recommend them. Their prices are also very reasonable

Being the huge fan of home remodeling shows that I am (the fill up my DVR), I was debating on…read moresanding and refinishing our wood floors myself. After a few months of planning, watching Youtube videos on installing wood floors and trying to convince my wife, cooler heads prevailed. So I sucked up my pride and called in the three top recommended Flooring companies in Minneapolis. Our job was a little unique (in my mind), because it involved replacing some cherry wood boards in the high traffic zones and sanding and refinishing the floors in the low traffic areas. I received three quotes as well as did quite a bit of research online and with friends. One friend went through a big box store and in my mind didn't quite get the deal I was looking for. The best quote and most straight forward contractor was a guy from Rhodes Hardwood named Dusty. I trust contractors about as far as I can throw them, which at last attempt was halfway across a job site. However, Dusty seemed honest and straight forward. The wife and I both felt like he wasn't trying to sell us on a larger job scope, but he was more than willing to stay inside the budget and requests. We didn't want to redo the whole house, and he didn't pressure us to do so. We ended up sanding and refinishing more than I expected just to get a great blended look, and the work looked great and we were able to keep more floor than expected. I included a picture of the transitional zone. He even told us "he wasn't going to charge extra for the extra work." Although I wish I could say that I was man enough to refinish my old wood floors like an HGTV pro, I suppose a guy with a happy wife is even more of a star.

I contacted Rhodes to refinish the original Douglas Fir floors on the second floor of my 1875 home…read more Dustin and his employee arrived on time every day and kept me informed of their progress. The did an excellent job and completely changed the look of my house. My wife and I are elated with our second floor now. I really appreciated the online estimate calculator on their website as well as the ability to email pictures and dimensions for more accurate estimations rather than scheduling an in-home estimate. I performed some prep work myself (removing prior floor coverings and baseboard trim) which helped save a bit of money. The job cost a little less than I thought it would and in my opinion was an excellent value. I highly recommend these guys.

This is the place my contractor had me work through. He gave me a budget and the designer I worked…read morewith knew it. I brought in a sample of my current floor, the one I hate. I also brought in a sample of my previous floor, the one I loved even though it was stick on cheap tile. I also brought along my tile and my cabinet sample. We talked about design for a while. She said she totally understood why hated my current floor! Then she just started bringing me samples. I had my no pile, my maybe pile. I decided fairly quickly. They got the floor installed as per our timeline (which was pretty tight) and now five months later I can truly say-- I love this floor!

Updating the review as the guys did get back to me finally. I guess a check was sent but lost in…read morethe mail. They got it sorted out and I was refunded the correct amount. Now onto the the actual work. I contacted them months ago for some estimates and Jim/Virgil was great to work with. He came out as requested and gave fair estimates for both drywall work, replacement stairs, and ceiling work. He even came out a second time to give an estimate for some replacement siding. The drywall crew consisted of two guys who spent a few days working on a small section in the basement, they made sure to make things look their best and did a decent job cleaning up each night. They were polite and always listening to my feedback. 5 stars there. The siding guy came out and replacement some cedar shakes on the side of the house that were missing from an old deck removal. He did a great job and cleaned up the worksite very nice. I was impressed with the speed. Again 5 stars. Jim himself came out for the ceiling work, he did a great job hooking up the electric and making sure the panels lined up to the existing grid. Again 5 stars. My only gripe was the billing, Their online system worked, but I think some deposits I made were just lost. Regardless they eventually took care of it... so updating my review to reflect this. Thank you, I for sure recommend them for contracting work, just double check the bills before paying. =)

Requested stabilization of front porch (wood with 6 steps), strip, putty, sand and then paint…read moreentire porch, repaint front door, and power wash, sand, and stain back decking (12x25). Excellent quality of workmanship! Work took over three weeks to finish due to constant rain. They promised if the rain diminished the quality of their work, they would come back and fix it. Very hard working team, with skill and attention to detail I have not experienced before! Price was worth the value of the work accomplished.

We recently had our kitchen countertop replaced and got quotes from multiple companies. Nature's…read moreStone gave the best quote and was very clear on their communication and quote. We worked with Cristine to get our quotes and installation scheduled and she was very helpful. She was very patient while we were selecting the stone and the options. They give you calls as the process makes progress. The first appointment is where they come in and measure your kitchen Countertops using laser to get the accurate measurements. The technician came on time and was very professional. The next appointment is the actual installation. They gave me a call and gave a heads up that the since the stone was too large and if it didn't go in, they might have to take it back to their site, cut it and bring it back. I liked the fact that they gave me this heads up. We had 4 technicians come over to bring the stone inside and they were very thorough in their job. The final installation looks great! I strongly recommend them.

Our visit lasted less than three minutes - rude from the first to the last second!…read more We arrived at 4:35 PM and the first thing we were told was that they'd be closing soon (at 5 PM). Showed them a sample of a countertop we liked (we brought it with us) and the guy - who never did even stand up from his desk - said "nope - don't have one like that" (it was white stone with a bit of gold veining - he didn't even suggest an alternative). Finally when we told him it was for a powder room project he told us that the minimum order was $800. At that point it was crystal clear that he wasn't interested in helping us - HUGE mistake walking in. Anyone with a smaller job should steer clear! It's really easy to see why more and more people go to the "Big Boxes" for things like this. Thankfully American Granite is 100 yard's away!