A company that truly cares for their customers! I recommend them highly. Office to service very…read moreprofessional staff.

Stopped service out of nowhere. Keeps charging even when you bring it to their attention. No…read morereimbursement, no explanation, they just keep charging.

This company does not honor its service call times. They stated they called but my phone showed no…read morerecord. I contacted them after thier scheduled time and they said they couldn't get here for another 3 days. Horrible service . Do not do business with this company. I'm over 70 years old and have not had air for over 4 days. It's 99 degrees and they could care less. They should not be in business!

We were having issues with our old AC. Had Armco repair our unit then replace it. Very…read morereliable,friendly and most definitely experienced and knowledgeable. We were very satisfied with this company. Would recommend and use them again!

I contacted Choice Home Warranty for air conditioning repair under my home warranty. They…read moredispatched contractor CMG Mechanical Group ("Christopher Lee Jarrell") who told us our A/C required urgent replacement, and (falsely) that Choice Home Warranty had denied our claim so we would have to pay out of pocket. They pressured us--using intimidating and high-pressure tactics--into canceling our home warranty and immediately purchasing a new air conditioning system from them for $8,600. After the installation, I contacted Choice Home Warranty to dispute their denial of our warranty claim, only to learn no replacement claim had ever been filed, let alone denied. CMG Mechanical Group LIED, they had only submitted a claim for a clogged drain, which was serviced and closed as resolved. As an 84-year-old 100% disabled veteran living on a fixed income, I did not need to replace a working air conditioning unit, especially one covered by an active home warranty. After reviewing my records, someone else once told us that our air conditioner needed "urgent replacement"... that was SIX YEARS ago. Don't fall for these scammers like we did.

Fast, and helpful, he answered questions, and shared his knowledge, He is in the rotation for the…read moreHVAC services here at the Riverwalk apartments. When he comes, he is ready to work, I have never had to wait weeks or months to get the work done, He is on par with the price you would except to pay for the timely service he offers.

Simple, straightforward, good communication, honest and did what needed to be done and nothing…read moremore. I wish I could write a longer recommendation but what more do you need? A definite 5 star recommendation.

I had a tenant call me that his air stopped working and I…read moregot Joe's name from a friend who highly recommended him He came out the next morning which was a Saturday and fixed it and also gave some advice on proper place to have filters Highly recommend

Our condenser failed due to flooding in Hurricane Ian. ACPros had their diagnostic technician there…read morein only a few hours. He had it diagnosed quickly. Needed replacement. By dinner time the same day, I had received estimates and was able to make a choice of the replacement system. The installation crew arrived ON TIME and as planned. When do you get THAT in Florida?? They layed out cloths to protect my driveway and garage floor while they worked. They were very nice and polite young me. They worked very well together. Had our new system up and running by mid-afternoon and our life was able to return to normal. I am a very particular individual. I can pick out slackers and spot all the mistakes. Not so in this case. ACPros did a superb job both of providing responsive service, customer care, and execution of their technical work. I highly recommend them.

AC pros saved me. WES is a pleasure to deal with. He is honest and tries to do the best he can…read morepossibly do to accommodate. He sent out his technicians on multiple occasions and did not charge me. Others would nickel and dime you. We finally decided to replace the unit. He gave me a great price and did not bill me for all the other visits. Obner is one of the technicians and a real pleasure to deal with. He is honest, very professional and a real gentleman. If you need an air conditioner repair service AC Pro's is the one to choose.

Murphy's Law was in full effect this last week when our central air decided to die. After getting a…read morequote from the company that had been servicing my unit, I decided to get a second opinion. I had a good experience with this company before when I needed my dryer duct cleaned, so I decided to get a quote from them. I'm glad I did. Their quote was 1K less with a better a/c unit. They arrived as promised and did the installation within hours. I'm very happy with the results and give them my highest recommendation. Thanks Eduardo!

Eduardo and his team are the most knowledgeable and caring pros that I have ever used in my 50…read moreyears as a homeowner. Whenever I have had a problem, they identified it quickly and remedied the situation effectively. No way to go wrong with their service! G Reynolds, Cape Coral, FL

Kevin did a very good job on getting our AC up and running! It was on a Sunday afternoon and we…read moregot very professional service. I would highly recommend. I signed up for the two years maintenance agreement that is very economical and hopefully will keep the system running efficiently. Would highly recommend.

I moved to Fort Myers FL in July 2021 and hired Kevin Kobie to inspect my AC unit prior to closing…read moreon my home. Kevin recommended I replace the pan under the unit because there was an old stain on the ceiling under the unit on the drywall, (no leaking water was noticed at that time). I took his professional advice and hired him to replace the pan. Since then I have had two active leaks that stained the ceiling and damaged the drywall under the inside unit. I stayed with his company until I was informed, he retired and his son took over 2025 and I have had Cool RX come out to service the AC unit as recommended. in Feb 2026 my unit shut off and there was a new active stain on the drywall ceiling and called Cool RX to come out, they did and got the unit running. They recommended I replace or rebuild the condenser to stop the water leaking out. I waited to have anything done due to an unforeseen medical issue requiring traveling to Boston to have surgery and was laid up in MA for three (may 2026) months (first time being away from the FL home). I returned in August 2026 to find another active leak and the unit off. I called Cool Rx and the son kevin came out the same day and got the unit running, we again discussed replacing the Condenser or the whole AC Unit completely. When I asked his opinion on why it keeps leaking he said the pan under the unit was to small and thats why its leaking out. I said "so your saying your father Kevin who installed the pan in 2021 caused this leaking water damage to my ceiling?" He must have not been unaware his father did the original work because he was stopped talking right there. So now I'm going to get a couple different opinions from other AC Companies to see what they think. I'm not upset with the son.

AC installation with NO filter. AC died after first day. Coil froze. Failed inspection for several…read morereasons. One literally being a mess with wires wrapped around the pan and an open hole in ceiling. I didn't know there wasn't a filter until maintenance 9mos later! Matt the manager told tech to to get 2 filters. Tech came back with wrong filter. Matt said he would contact me with a time and day to replace filter. Week later never heard back. ***I picked this company bc they were a small family business. I feel they were NOT transparent in letting me know they were in the process of selling and merging w a large company. I should've been given that info to make a more informed decision as who I would go with for a new AC. If I knew they were considering a merge I DEFINITELY would have gone with a different company for a new AC!!

Griffith Cooling And Heating has been servicing this house since 2016…read more Also, I have 2 more properties that were served by your company. Up until the hurricane happened, I was satisfied with all of your work. After I got power in my house, I discovered that a mini split was not blowing the cold air where my 83-year-old mother was staying. The room was very muggy and hot. Some type of object ran into the unit and damaged the coil in the outside unit, so all freon licked out from the outside unit. I called your company and I got Dorothy. She set up a technician to come out. A technician came to my house the next day and told me I needed some type of coil and there was no ETA that could be obtained by your company. After a while, your phones started working in your office but there was no Internet yet, I was told by Whitney. So, almost 3 weeks after the hurricane, we still did not have air in that part of the house. I called your company again and Whitney told me it's a discontinued item and she has no idea when it can be found or found at all at this point. Then I asked for a new outside unit to buy, but I never got a definite answer from Whitney on the new unit to install. She was talking very fast and nervously constantly, interpreting my every word, and telling me the phones were ringing off the hook and she is very busy, and I had a hard time understanding what she was talking about. I just asked her to speak a little slower so I could understand her with a little joke (I can not think that fast, LOL ) I think Whitney did not take my remark that well. She hangs up the phone. It left me in the dark. Next day, I called another air conditioning company, and the technician came the same day. Within one hour of work, he welded the pipe that had a leak, it was ugly but it was fixed. I was so upset that the company I used for all my 3 houses' services and repairs, in addition to all the referrals to my friends. The next day, I called your office and Whitney answered the phone. I just asked her why your technician could not weld the pipe 2 weeks ago as the other technician did. She told me that your company does not do repairs, only change parts for safety reasons. I was not rude or upsetting her of any kind, but for some reason, she was not nice at all and told me she could not help me at this point and hung up the phone. ( The reason for my last call was that I was going to ask if you guys could get me a new outside unit). A few days later Dorothy called me to tell me that I should take my business somewhere else. Matt, I don't have to work with your company. There are many others, but you should know what happens when we all really depend on your service at the time when we need you the most.