Great service with a smile. Robert found that my flap was stuck on top of the vent when he went up…read moreon the roof. $75 is reasonable; don't wait too long like I did by wasting electricity, putting myself at a dangerous risk and overburdening my new dryer...not smart.

Responded quickly to our service call. Ordered the necessary parts and installed professionally. We…read morewill definitely keep them as our go to for any future needs.

quick response time. Thoroughly inspected my oven because of course it worked when he…read morearrived....which it hadn't been. He went extra steps and found out why it hadn't been working and most likely prevented me from having a fire if I'd continued to try using it due to the control board and one of the switches being fried completely. Very honest and up front, professional. Went above and beyond! Highly recommend!

The worst!! I got an evaluation of my GE dryer, which was not removing the water from my clothes…read more The owner, Eris, claimed it needed a new pump, which would take 3 to 5 days to get in. I paid a $99.00 service fee. SEVERAL WEEKS LATER, he returned. After half an hour, Eris informed me that he could not remove the front panel--it had rusted onto the connectors--which were PLASTIC!! And he did not want to damage the porcelain. A general contractor, I got him some wood pieces, to protect the porcelain, while supplying sufficient force to pry the panel up and off without damaging it. He then asked if I had a mallet, which I provided him. He failed to budge the panel, insisting that these brittle little plastic pieces prevented the panel from coming off. Ridiculous. There had to be metal screws or other substantial fasteners, which he had missed. I suggested that he call GE Tech. He agreed. He lied. Then, to my shock, he and his assistant tried to sneak away around the back of the house without even speaking to me!! I confronted Eris, already in the running vehicle, to sign a statement that he was unable to repair the dryer and would refund the paid charge, as he had promised. What incompetence and deceit. After they left, I discovered that they had cracked the porcelain in two places, trying to pry the panel off with a screwdriver!! And never said a word!! Liars, incompetence, and deceit!

Lied about my warranty being voided on my oven I bought brand new from Lowes 11 months ago…read more Insisted I sell it or trade it in at Howard's Flea market. Pushy and talked aggressively during each visit. said he could replace any parts because of roaches voiding the warranty. Not sure how he ended up at my house but a couple days later another technician called saying he'd be over the next day and he made two visits and replaced the faulty part free of charge and said my warranty is still good. Also said roaches are not totally avoidable and anything can cause a short in the wire even if I do spray.

We met Marcelo today my moms refrigerator went bad the door didn't shut all the way and the fan…read morestopped working. He checked the condenser if it was hot, it wasn't so we got a chance He checked the fan and the freezer loosened the door a bit and defrosted the back and then he plugged it back. It works now He advised us to make sure the door shuts because mommies refrigerator was two days from going bust. Great guy to work with and funny too

They fixed my mom's Whirlpool washer in a timely manner. She was very satisfied with replacement of…read moreher circuit board.

On time , all proper equipment. Fast and efficient. Fair price…read more Village duct cleaning for dryer done properly.

We have had 2 excellent experiences with this family owned business! The first was regarding a…read moredishwasher that was still under warranty. Ericka took all the information over the phone and ordered the correct piece that required replacement. Charlie was very professional and friendly. He arrived in a timely manner and put in the replacement item. That was over three years ago. We recently contacted them regarding a 2nd refrigerator in our garage which was not working properly. He was of great assistance once again. I plan to use him instead of immediately purchasing new washing machine/dryer when there's a problem. Why? Because the new ones cause so many problems for my friends and I want to try to hold on to this set as long as possible!

Pass on this one! Charlie replaced the balancing rods in my washer and afterwards, it still wasn't…read moreworking right. He came back and said it needed a new inner tub. Interestingly, he offered to pick it up when I told him I didn't want to put anymore money into it. Tried the washer after he left and it worked fine.

Excellent service from a pleasant and very professional gentleman…read more Derrick took care of my 27-year-old Sears Kenmore refrigerator and garbage disposal unit. He is extremely knowledgeable and did a fine job locating and repairing the problems with my refrigerator and garbage disposal unit. He is an A+ person who I recommend whole heartedly. His prices were very reasonable, and I certainly will call Derrick in the future. Service was performed today, March 31, 2026. Dr. Ted Sgouros, Pine Ridge Estates, Beverly Hills, Florida

Derrick is the best! We arrived at our new home in the…read moreVillages only to discover the compressor went on our fridge. Called Derrick and not only did he lookup the warranty info for us, he got the compressor in 24 hours and installed it right away. Fridge is running like it's brand new. Best of all, he called the following day to make sure it was running fine. Decades of New York experience!! If your appliances need repair, call Derrick! Pleasant and professional!